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InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel

4.0 star property
Family-friendly San Rafael hotel connected to a shopping center, a quick walk to Multiplaza Mall Escazu

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel

Aerial view
Exterior
View from room
Interior
Presidential Room, 1 Twin Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Spa
The price is SAR 1,104
SAR 1,332 total
includes taxes & fees
25 Jan - 26 January 2025

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Pool View

Room amenity

Classic Room, 1 King Bed, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Club Lounge Access (Top Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Club Lounge Access (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Club Lounge Access)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Balcony (Club Lounge Access)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Club Lounge Access, Pool View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Club Lounge Access, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access (Top Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Club Lounge Access (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 78 sq m
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Room, 2 Double Beds, Club Lounge Access

View from room

Room, 2 Double Beds, Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 39 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Club Lounge Access, Pool View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Club Lounge Access, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 78 sq m
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room

Room amenity

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
  • 30 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds

Room amenity

Classic Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 39 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 78 sq m
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds, Pool View

Room amenity

Classic Room, 2 Double Beds, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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View from room

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9.2 out of 10, Wonderful, (1017)
The price is SAR 432
SAR 488 total
includes taxes & fees
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About the neighborhood

Map
In Front Of Multiplaza Shopping Center, Escazu San Jose 11856-1000, San Rafael, 1000

What's nearby

  • Multiplaza Mall Escazu - 5 min walk
  • Hospital Cima San José - 18 min walk
  • Avenida Escazú Shopping Center - 3 min drive
  • Sabana Park - 7 min drive
  • National Stadium of Costa Rica - 7 min drive

Getting around

  • San Jose Contraloria Station - 8 min drive
  • San José (SYQ-Tobías Bolaños Intl.) - 17 min drive

Restaurants

  • ‪Le Petit Chez Christophe - ‬4 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk
  • ‪La Oliva Verde - ‬8 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪La Fabbrica Pizzería - ‬9 min walk

About this property

InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel

Upscale family-friendly hotel refurbished in 2020 and located near Multiplaza Mall Escazu
Located close to Hospital Cima San José and Avenida Escazú Shopping Center, InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel provides a poolside bar, a terrace, and a shopping mall on site. Indulge in a massage, a body wrap, and a facial at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Italian cuisine. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • Babysitting (surcharge), a porter/bellhop, and multilingual staff
  • Smoke-free premises, an elevator, and a ballroom
  • Guest reviews give top marks for the helpful staff
Room features
All 372 rooms boast comforts such as premium bedding and pillow menus, in addition to perks like laptop-compatible safes and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with free toiletries and hair dryers
  • 49-inch LED TVs with premium channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (CRC 8630.00 per day)
  • Secured uncovered valet parking on site (CRC 7800 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: CRC 16500 for adults and CRC 8250 for children
  • 4 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Pimento
  • Factory
  • Nau Sushi Lounge
  • The Market
  • Zambra

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness center
  • Full-service spa
  • Private picnics
  • Sauna
  • Shopping mall
  • Spa tub
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (31215 square feet of space)
  • Meeting rooms - 21

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Couples dining
  • Renovated entire property - March 2020
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch LED TV
  • Cable channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Champagne service
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CRC 16500 for adults and CRC 8250 for children
  • Covered self parking fee: CRC 8630.00 per day
  • Uncovered valet parking fee: CRC 7800 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the health club or fitness facility
Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Intercontinental Hotel Escazu
Real InterContinental Costa Rica Multiplaza Mall Hotel Escazu
Real InterContinental Costa Rica Multiplaza Mall Hotel
Real InterContinental Costa Rica Multiplaza Mall Escazu
Real InterContinental Costa Rica Multiplaza Mall
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Escazu

Frequently asked questions

Does InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 6:00 AM–6:00 PM.

Is InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel?

Self parking is available for CRC 8630.00 per day. Valet parking is available for CRC 7800 per day.

What time is check-in at InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel located?

This family-friendly San Rafael hotel is located on the Strip, within 1 mi (2 km) of Multiplaza Mall Escazu, Hospital Cima San José, and Avenida Escazú Shopping Center. Business Center Forum 1 and Valle del Sol are also within 6 mi (10 km).

InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 374 out of 635 reviews" "
Rating 8 - Good. 148 out of 635 reviews" "
Rating 6 - Okay. 55 out of 635 reviews" "
Rating 4 - Poor. 24 out of 635 reviews" "
Rating 2 - Terrible. 34 out of 635 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gautam

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk and house keeping is awful- they don't respond or pick up phone.
Stayed 3 nights in Dec 2024

2/10 Terrible

Araceli

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a nice hotel but I think it was more for locals as they have a lot of conferences. Staff was very friendly as they smiled but not helpful as tourist. As a tourist we need information and guidance. The service was slow paced. But definitely felt safe and secure.
Stayed 2 nights in Dec 2024

10/10 Excellent

Idemudia

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Very comfortable. Would recommend
Stayed 3 nights in Nov 2024

10/10 Excellent

Federico, CORAL GABLES

Liked: Property conditions & facilities
A
Stayed 3 nights in Nov 2024

8/10 Good

Claudia

Stayed 1 night in Nov 2024

2/10 Terrible

Judy

Disliked: Staff & service
For a hotel of this level, the staff was horrendous, at the registration desk, for room service, and in general, customer service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. , close to mall and other businesses.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Quuet
Stayed 2 nights in Oct 2024

8/10 Good

Daryl

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great week, staff was wonderful, very beautiful hotel. My only complaint would be low lighting in the bathroom, need brighter lights.
Stayed 7 nights in Oct 2024

10/10 Excellent

Sharon Maureen

The staff were very attentive. As we were there for our sons funeral this was especially appreciated…
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Stayed 2 nights in Aug 2024

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best Hotel in San Jose but on the pricy side. All the restaurants are great and the Mall next door has a lot to do including a great cinema.
Stayed 1 night in Jul 2024

10/10 Excellent

Gian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property located directly off the main highway and across the street from a huge mall and movie theatres. Staff very polite and professional. Property gorgeous with pools, spa and full gym. Lots of dining options. Recommended.
Stayed 4 nights in Jul 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean rooms. Higher end hotel. Food was unfortunately just ok - dinner and breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Victor

Traveled with partner
Liked: Amenities, property conditions & facilities
It’s a great place and has a lot going on
Stayed 1 night in Jul 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Jon

Stayed 1 night in Jun 2024

10/10 Excellent

Edwin

Stayed 4 nights in Jun 2024

10/10 Excellent

Kory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Chandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Stephen

Liked: Staff & service
Staff was above and beyond professional and friendly! Food was excellent
Stayed 1 night in May 2024

4/10 Poor

Alfonso

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Very well located, but very old… for the price is expensive
Stayed 1 night in May 2024