Located close to Saitama Super Arena and Hikawa Shrine, Palace Hotel Omiya provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and French cuisine. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with 2 bars and a business center.
You'll also enjoy perks such as:
Full breakfast (surcharge), self parking (surcharge), and a banquet hall
A front-desk safe, an elevator, and a 24-hour front desk
Free newspapers
Guest reviews speak highly of the helpful staff
Room features
All 204 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and free newspapers.
More conveniences in all rooms include:
Bathrooms with bidets and shower/tub combinations
Flat-screen TVs with satellite channels
Refrigerators, electric kettles, and heating
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (JPY 1680 per night)
Food and drink
Full breakfast available for a fee daily 7:00 AM–10 AM: JPY 3300 per person
6 restaurants and 1 coffee shop/cafe
2 bars/lounges
Room service available
Restaurants on site
Crown Restaurant
Parterre
Zuirin
Keyaki
Royal Oak
Family friendly
Refrigerator
Conveniences
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Hair salon
Business services
Business center
Accessibility
Elevator
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Down comforter
Heating
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/tub combination
Towels
Entertainment
Flat-screen TV
Satellite channels
Food and drink
Electric kettle
Free bottled water
Minibar
Refrigerator
More
Free newspapers
In-room massage
Phone
Slippers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 15
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately JPY 3300 per person
Self parking fee: JPY 1680 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Palace Hotel Omiya Saitama
Palace Omiya Saitama
Palace Omiya
Palace Hotel Omiya Hotel
Palace Hotel Omiya Saitama
Palace Hotel Omiya Hotel Saitama
Frequently asked questions
Is Palace Hotel Omiya pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Palace Hotel Omiya?
Self parking is available for JPY 1680 per night.
What time is check-in at Palace Hotel Omiya?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.
What time is check-out at Palace Hotel Omiya?
Check-out is at noon.
Where is Palace Hotel Omiya located?
Located in Omiya, this hotel is within 2 mi (3 km) of Railway Museum, Hikawa Shrine, and Nack5 Stadium Omiya. Omiya Park and Saitama Super Arena are also within 2 mi (3 km). Miyahara station is only a 4-minute walk and Omiya Station is 17 minutes.
Palace Hotel Omiya Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 296 out of 595 reviews
10 - Excellent
296
Rating 8 - Good. 222 out of 595 reviews
8 - Good
222
Rating 6 - Okay. 54 out of 595 reviews
6 - Okay
54
Rating 4 - Poor. 12 out of 595 reviews
4 - Poor
12
Rating 2 - Terrible. 11 out of 595 reviews
2 - Terrible
11
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
chizuko
2 January 2025
chizuko
Stayed 1 night in Dec 2024
10/10 Excellent
Sophia
Traveled with family
25 December 2024
Liked: Cleanliness, staff & service, amenities
Hotel is a bit outdated. Location is good and staffs is wonderful.
Overall it was an excellent stay . One thing I noticed was , there were no towels hanging hooks or anything that I can hang used wet towels other than above the tab or the sink . Those works for the smaller towels but not for the bath towel which it is a longer .
Junko
Stayed 3 nights in Oct 2024
6/10 Okay
Aya
29 October 2024
Aya
Stayed 3 nights in Oct 2024
10/10 Excellent
K
17 October 2024
Very good.
Nice room in a very convenient location, close to the railway station and restaurants.
Clean and efficient hotel. Breakfast had a wide selection of items with good quality. Room had ample amenities and more. The area has lots of shopping and dining options and extensive rail connection. Would visit again when I return to meet friends in this area.
Elevated walk from station in minutes. All retail and dining needs at Sogo a few minutes walk away. Staff happy to provide a few extras if needed. Escorted to room with bags on arrival.
Everything was excellent. The room is a small for US Standards, but that was expected. They were very accommodating with a late check out and the charge was very reasonable. Access to Omiya station is very convenient. We had a wonderful stay.
Walkable from Omiya Station we arrived early they managed to stored our luggage and bring them up to the room when we came back later in the afternoon
Most convenient with airport bus stop 300metre from hotel (Sogo department store west exit) on our departure day