Find Resorts & Hotels with Spas in Saillagouse

"Staff were rude. Lied about costs of spa at check in. Lied about making us a dinner reservation on site. Incredibly rude people for a 2 star hotel claiming it is 4 stars "

"Good location very close to the pistes. Could do with a bit of a refresh, but for the price can't complain. Staff somewhat brusque at times, but nothing too much to put you off. Nice and quiet at night and comfy beds. Slept well. "

"The staff are eally good but very tired facilities, very poor wifi for the price"

"Loved our stay. Reserved a 1 bedroom for myself, wife and 2 teenage daughters. Got a room with an extra 1/2 bathroom which was nice. The room was clean, roomy enough and nice. Kitchen was well equipped to make breakfast. Supermarket across the street. Excellent restaurant across the street for dinner. Ski rental next door as well. Not much else within walking distance. Shuttle to Grau Roig ski area was very convenient. Spa was really nice. Indoor and outdoor hot tub, Sauna, steam room and cold plunge were very pleasant after skiing. Would stay here again. Offered indoor (very tight) parking if needed. Narrowly managed a Mazda CX30. Don’t know how a bigger car can make it! Only thing I wish I knew was that Andorra has major elevation changes in just a short distance. The hotel is at about 6600 feet and you need chains or socks for your wheels if you want to make it during any snow. Great place to stay and we were very happy here. Elena and Darturo (I think… sorry if I got that wrong) were great help. "

"good "

"Big room. Convenient access to town center via funicular. "

"The overall place was good. The reception team and the restaurant / bar team were very helpful however in the restaurant for breakfast they sometimes could not keep up with the demand…eg set places, the orange juicers was out of oranges on numerous occasions . The biggest issue was the fact that the majority of the time the food was lukewarm … if that… and NEVER hot. This was pointed out to the team and they indicated it had been raised before! We spoke to the manager and to be fair they reacted and it did improve that day… but sadly was not consistent. Finally, the bar was advertised as being open until 1am during winter. However it was not and closed at 11pm!! "

"Basic amenities. Dated but comfortable beds. I got the biggest 3 bedroom duplex. Great for families. "

"Honestly, one of the worst places I have stayed in a while. Check-in was good and staff were helpful. However, from there it deteriorated quickly. The room was dated and very basic. No grill, no toaster, coffee machine was there but there was moldy coffee left in it. Walls had been repaired in a really poor way in places and the equipment was old and not clean. Worst thing about it was the fact that the place had clearly not been cleaned properly. It was really dirty. There was supposed to be a vacuum cleaner in the building (as per the notification in room) but there was nothing. We brushed and cleaned the floor but when we went to check out, they told us the vacuum was at reception so we had to go back and hoover. No issue with doing this but the fact that the room was not clean when we arrived meant I was unimpressed with needing to go all the way back to the room to complete this job. Location is good, right next to the slope and a small drive from the gondola and lifts. Parking was also good, with plenty of room. All in all, a very bad experience and we will not stay again."