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Hotel New Otani Saga

4.0 star property
Riverwalk hotel with 3 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel New Otani Saga

Hiking
Lobby lounge
Indoor wedding
Exterior
Hiking

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
The current price is SAR 221
SAR 275 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 39 of 39 rooms

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bidet
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room, Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bidet
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 Semi Double Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Executive Room, 1 Semi Double Bed, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bidet
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Japanese Room, Smoking

Japanese Room, Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Japanese Room, Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bidet
  • 31 sq m
  • Sleeps 5
  • 1 Twin Futon

View all photos for Double Room, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Double Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bidet
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Triple Room, Non Smoking

Executive Triple Room, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Executive Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bidet
  • 25 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Executive Twin Room, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Executive Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bidet
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bidet
  • 25 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Room, 1 Semi Double, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Semi Double, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bidet
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Room, 1 Semi Double Bed, Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Semi Double Bed, Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bidet
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

Executive Triple Room - Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

Executive Double Room with Small Double Bed-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room with Double Bed-Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Single Room with Double Bed-Non-Smoking

  • Sleeps 1
  • 1 Double Bed

Double Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Semi Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Semi Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-Style Room-Smoking

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Japanese-Style Room-Smoking

  • Sleeps 2
  • 2 Twin Futons

Executive Single Room - Non-Smoking

  • Sleeps 1
  • 1 Double Bed

Executive Single Room - Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Twin Room - Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Executive Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Double Room - Smoking

  • Sleeps 2
  • 1 Queen Bed

Executive Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room - Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

Standard Triple Room - Smoking

  • Sleeps 3
  • 3 Twin Beds

Standard Single Room

  • Sleeps 1
  • 1 Double Bed

Single Room with Double Bed

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Semi Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Ladies' Room

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Ladies' Room

  • Sleeps 2
  • 2 Twin Beds

Executive Double Room with Small Double Bed-Smoking

  • Sleeps 2
  • 1 Double Bed

Executive Triple Room - Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Triple Room

In-room safe, desk, blackout drapes, iron/ironing board

Executive Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Royal Suite

Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Royal Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Triple Room

  • Sleeps 2
  • 3 Twin Beds

View all photos for Double Room

Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Single Room

In-room safe, desk, blackout drapes, iron/ironing board

Executive Single Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Comfort Hotel Saga

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
8.6 out of 10, Excellent, 216 reviews
The price is SAR 258
SAR 283 total
includes taxes & fees
2 Mar - 3 Mar
Comfort Hotel Saga

About the neighborhood

Map
1-2 Yoga-machi, Saga, Saga-ken, 840-0047

What's nearby

  • Saga Prefectural Government Office - 8 min walk
  • Saga Balloon Museum - 9 min walk
  • Saga Prefectural Art Museum - 11 min walk
  • Saga Castle - 14 min walk
  • Saga Castle History Museum - 15 min walk

Getting around

  • Saga Station - 2 min drive
  • Ariake Saga Airport (HSG) - 24 min drive

Restaurants

  • ‪肥前うどん 翔 - ‬7 min walk
  • ‪JONAI SQUARE CAFE - ‬11 min walk
  • ‪Museum Kitchen Haru Cafe - ‬9 min walk
  • ‪スターバックス - ‬7 min walk
  • ‪ポンパドウル 佐賀店 - ‬10 min walk

About this property

Hotel New Otani Saga

Upscale hotel near Saga Castle
Located close to Yoka Shrine and Saga Balloon Museum, Hotel New Otani Saga provides a hair salon, dry cleaning/laundry services, and a bar. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), an electric car charging station, and a 24-hour front desk
  • A front-desk safe, a banquet hall, and an elevator
  • Meeting rooms, tour/ticket assistance, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 102 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • LED TVs with digital channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 3107 for adults and JPY 1553 for children
  • 3 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Lotus
  • Kusunoki
  • Taikan-en
  • Green Breeze

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • LED TV
  • Pay movies

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3107 for adults and JPY 1553 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel New Otani Saga
New Otani Saga
Hotel New Otani Saga Saga
Hotel New Otani Saga Hotel
Hotel New Otani Saga Hotel Saga

Frequently asked questions

Is Hotel New Otani Saga pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel New Otani Saga?

Check-in start time: 2 PM; Check-in end time: 2 AM.

What time is check-out at Hotel New Otani Saga?

Check-out is at 11:00 AM.

Where is Hotel New Otani Saga located?

Located in the heart of Saga, this hotel is within a 10-minute walk of Yoka Shrine and Saga Balloon Museum. Saga Prefectural Art Museum and Saga Castle are also within 15 minutes. Saga Station is 26 minutes by foot.

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Hotel New Otani Saga Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 233 out of 620 reviews
Rating 8 - Good. 252 out of 620 reviews
Rating 6 - Okay. 98 out of 620 reviews
Rating 4 - Poor. 24 out of 620 reviews
Rating 2 - Terrible. 13 out of 620 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Masafumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel!
Stayed 1 night in Oct 2024

8/10 Good

Hui Ping

Liked: Amenities
Hotel was ok. Easy and free parking on site. The room is clean but a bit old, with dated furniture and torn curtain blinds.
Stayed 1 night in Dec 2024

10/10 Excellent

Marli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and help for all information around the hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Youngil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Everything is good except the smells of smoking in the corridor. Location is fantastic.
Stayed 1 night in Nov 2024

10/10 Excellent

Yu Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and clean. Old design but still in good condition. Park nearby, quiet and nice view.
Stayed 1 night in Sep 2024

6/10 Okay

CHUNG KIT

Liked: Staff & service
Disliked: Amenities
The hotel is a bit old. Dust is left on top of some places in the room. The price is not very acceptable. The only reason I chose this hotel is because I do not have a better option.
Stayed 1 night in Dec 2024

8/10 Good

Sin Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5 star staff
My daughter got an allergic reaction to food during breakfast. Staff was quick responding to the situation. First responders came immediately. Thank you!!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Sohyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

8/10 Good

Kwong Yan,

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
staff service need to improve and well trained
Stayed 1 night in Jun 2024

8/10 Good

HYUNGSIK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and convenient. Good !
Stayed 1 night in Jul 2023

8/10 Good

nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a very nice/quiet area
Great stay despite the horrendous weather. Hotel's 30min walk from the station in a nice/quiet area (10min bus ride). Spacious, clean room and very good breakfast. Bit pricy but this was GW. Good restos within a walking distance.
Stayed 2 nights in May 2023

6/10 Okay

hidekazu

Disliked: Property conditions & facilities
Breakfast is not so good.
Breakfast menu is not so good as we caccot have poor foods and services.
Stayed 1 night in May 2024

6/10 Okay

penny

Liked: Staff & service
Air conditioning need to be repaired
Stayed 1 night in Jul 2024

6/10 Okay

tak chun

Disliked: Amenities
If you book 3 person per room,don recommend,becas there are only one blanket for the extra bad.the room temperature can’t adjust ,if you want additional blanket,they will ask you why don open the heater or close the air-conditioner.First of all.my room didn’t provide any heater ,they may not well know of their facilities.Secondly,how come you suggest me close the air conditioner rather than provide me one more blanket?I believe their arrive is totally below average

4/10 Poor

Takashi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner is'nt go well. Very hot room.
Stayed 1 night in Jul 2023

6/10 Okay

??

Liked: Cleanliness, staff & service
フロントの対応が丁寧でした
Stayed 2 nights in Feb 2025

8/10 Good

SHOICHI

Liked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

ma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は美味しかった。オムレツやお茶粥を頼むことができ美味しくいただきました。 夕飯をホテルの外で食べようと思ったが近くには無く彷徨って結局駅の方まで行く事になった。子どもを連れて行くなら食べてからチェックインする方がいいと感じました。
Stayed 1 night in Dec 2024

2/10 Terrible

HIDETO

Disliked: Cleanliness, staff & service, property conditions & facilities
ニューオータニなのでそれなりの対応を期待してましたが余りにもギャップが大きかったし、なによりもチェックインの際の受付の対応が不愛想で二度と宿泊する事は無いでしょう！又、朝食もアイテムが少なく、ビジネスホテル以下のレベルでした。考えたが良いと思われます。
Stayed 1 night in Jan 2025

10/10 Excellent

??

Stayed 1 night in Jan 2025

10/10 Excellent

Ta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Seohyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024