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"Overall a wonderful stay! Just wish the parking lot was a bit more cleared of snow, to see the parking spaces out front"

"Great Value, staff is great. "

"They have an excellent group of employees. Always saying "Hi". The Front Desk staff deserve an extra shout. Having a problem connecting to their Wi-Fi, the invitation to come down to the desk to fix it was immediate. The smile on the clerk's face when I returned with my wife's phone moments later was so apropos. Next morning when asking for a late check-out, the offer of 1 hour was almost automatic. When asked for 2, 'No problem' was just as fast in coming. Breakfast was great, needing a tray to take my wife's up to our room took a moment to secure. The salt and pepper on the table was quickly added as they had no packets. Our new home away from home when we need to stay over in the Watertown, NY area."

"I recently stayed at the Hilton, Watertown NY and had an exceptional experience. The hotel’s ambiance was inviting, and the staff provided outstanding service from check-in to check-out."

"Everything suited our needs"

"Very nice accommodations. "

"The place has been upgraded since the last time we stayed there. We will definitely stay here again as it is central to everything, especially shopping and restaurants. The staff were very helpful and friendly."

"Very nice we had an issue and they were right on it and solved the problem we will be back."

"They should only allow dogs to stay on first floor! "