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Eco Palms House - Sapa Retreat

3.0 star property
Hotel in Sa Pa with a full-service spa and a 24-hour front desk

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Exterior
Traditional Bungalow, Mountain View | Individually decorated, individually furnished, desk, free WiFi
Garden view
Terrace/patio
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking included
The current price is SAR 266
SAR 303 total
includes taxes & fees
6 Apr - 7 Apr

Room options

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Showing 4 of 4 rooms

View all photos for Deluxe Cottage

Individually decorated, individually furnished, desk, free WiFi

Deluxe Cottage

Highlights

Balcony
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Separate bedroom
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Bungalow, Non Smoking, Mountain View

Individually decorated, individually furnished, desk, free WiFi

Economy Bungalow, Non Smoking, Mountain View

Highlights

Balcony
Yard
Separate sitting area
Individually furnished
Individually decorated
Heating
Separate bedroom
Fan
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Bungalow, Mountain View

Traditional Bungalow, Mountain View | Individually decorated, individually furnished, desk, free WiFi

Traditional Bungalow, Mountain View

Highlights

Balcony
Yard
Separate sitting area
Individually furnished
Individually decorated
Heating
Separate bedroom
Fan
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Relaxation Private Bungalow

Individually decorated, individually furnished, desk, free WiFi

Relaxation Private Bungalow

Highlights

Balcony
Yard
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Separate bedroom
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

KK Sapa Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, (216)
The price is SAR 198
SAR 224 total
includes taxes & fees
26 Mar - 27 Mar
KK Sapa Hotel

About the neighborhood

Map
Lao Chai Village, Sa Pa, Lao Cai, 330000

What's nearby

  • Sapa Catholic Church - 6 min drive - 5.8 km
  • Sa Pa Square - 6 min drive - 5.8 km
  • Ham Rong Mountain - 6 min drive - 6.2 km
  • Sapa Lake - 7 min drive - 6.5 km
  • Sapa Market - 7 min drive - 7.1 km

Getting around

  • Sapa Station - 13 min drive

Restaurants

  • ‪Cốn Sủi Ông Há - ‬7 min drive
  • ‪Fin House Sapa - ‬7 min drive
  • ‪Little Vietnam Restaurant - ‬5 min drive
  • ‪Bamboo Bar - ‬6 min drive
  • ‪Ngoc Lien Restaurant - ‬8 min drive

About this property

Eco Palms House - Sapa Retreat

Hotel near Sapa Lake
An airport shuttle, a terrace, and a garden are just a few of the amenities provided at Eco Palms House - Sapa Retreat. Treat yourself to a facial or a massage at the onsite spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Concierge services, a 24-hour front desk, and barbecue grills
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as separate sitting areas, in addition to thoughtful touches like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Heating and fans
  • Free toiletries and hair dryers
  • Private yards, separate sitting areas, and electric kettles

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Roundtrip airport shuttle (surcharge) from 6:30 AM - 9:30 PM
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • Facials
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Hand-held showerhead
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Books
  • Mosquito nets

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water

Outdoor space

  • Balcony
  • Yard

More

  • Desk
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Additional fee for children: VND 30000 per person, per stay

We have included all charges provided to us by the property.

This property is located in a National Heritage site. The additional mandatory fee covers entrance to the heritage site.

Optional extras

  • Airport shuttle fee: VND 5576000 per vehicle (one-way, maximum occupancy 4)
  • Firewood fee: VND 2000000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eco Palms House Hotel Sapa
Eco Palms House Hotel
Eco Palms House Sapa
Eco Palms House
Eco Palms House Sapa Retreat Hotel
Eco Palms House Retreat Hotel
Eco Palms House Sapa Retreat
Eco Palms House Sapa Retreat Hotel Sa Pa
Eco Palms House Sapa Retreat Hotel
Eco Palms House Sapa Retreat Sa Pa
Hotel Eco Palms House - Sapa Retreat Sa Pa
Sa Pa Eco Palms House - Sapa Retreat Hotel
Hotel Eco Palms House - Sapa Retreat
Eco Palms House - Sapa Retreat Sa Pa
Eco Palms House Sapa Retreat
Eco Palms House
Eco Palms House Sapa Retreat
Eco Palms House Sapa Retreat
Eco Palms House - Sapa Retreat Hotel
Eco Palms House - Sapa Retreat Sa Pa
Eco Palms House - Sapa Retreat Hotel Sa Pa

Frequently asked questions

Does Eco Palms House - Sapa Retreat have a pool?

Yes, this property has an outdoor pool.

Is Eco Palms House - Sapa Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eco Palms House - Sapa Retreat?

Self parking is free at this property.

What time is check-in at Eco Palms House - Sapa Retreat?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Eco Palms House - Sapa Retreat?

Check-out is at 11 AM.

Does Eco Palms House - Sapa Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:30 AM–9:30 PM on request. A fee of VND 5576000 per vehicle applies.

Where is Eco Palms House - Sapa Retreat located?

Situated in a national park, this spa hotel is within 6 mi (10 km) of Muong Hoa Valley, Cable Car Station Sapa, and Sa Pa Square. Sapa Catholic Church and Sapa Museum are also within 6 mi (10 km).

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Eco Palms House - Sapa Retreat Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 157 out of 195 reviews
Rating 8 - Good. 23 out of 195 reviews
Rating 6 - Okay. 9 out of 195 reviews
Rating 4 - Poor. 4 out of 195 reviews
Rating 2 - Terrible. 2 out of 195 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views. Superb friendly staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Guohui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exemplary service from all staff here. Received a complimentary room upgrade to a suite with an excellent view of the fields and mountains. Cozy and tranquil. It’s not near to Sapa town though but they have an in-house restaurant with good variety of food at very reasonable prices as well. Best place for a recharge and back to nature moments.
Stayed 2 nights in Feb 2025

8/10 Good

Quyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Definitely stay here if you prefer the quiet peaceful view and don’t mind the short drive to Sapa town and some bugs
Stayed 1 night in Sep 2024

10/10 Excellent

kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful oasis with manicured gardens and an incredible view. It was a fun experience to stay in bungalows. The stuff were most welcoming and attentive. We didn’t want to leave!
Stayed 2 nights in Oct 2024

10/10 Excellent

Cameryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! Some key highlights: - staff was very helpful, kind, and welcoming the moment we arrived - we got upgraded to a “romantic bungalow” - free of charge! Room was very clean and perfect amount of space to relax - the restaurant in eco palms is delicious and very reasonably priced. We had delicious breakfast and dinner there every morning/night - amazing view of sapa right from our bungalow’s balcony - Yuli the hotel dog is super cute and friendly with guests :)
Stayed 1 night in Oct 2024

10/10 Excellent

Adelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stay. Quiet and peaceful. View was somewhat obscured by the fog during the winter but you can still see the valley below and rice terraces when the fog lifts a little. Water pressure is good in the bathroom and there is hot water. To keep warm in the room, there is a small portable heater (a bit noisy so didn’t use it when sleeping) and when sleeping, just the electric blanket is enough to keep warm and have a comfortable night’s sleep. Food wise, the in-house restaurant at the main building is good. There’s also happy hour drinks which you can have by the cosy fireplace. Overall was a good stay and the staff go above and beyond to help/accomodate guests.
Stayed 2 nights in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery
Stayed 2 nights in Apr 2024

8/10 Good

YOUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Echo palm house has very nice view and good service of staffs.
Stayed 2 nights in Oct 2023

10/10 Excellent

Cooper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice. It was great to be able to wake up and look over the rice fields. The staff were super friendly and would help you with anything you needed.
Stayed 2 nights in Nov 2023

10/10 Excellent

SATHEESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eco palms stay!
Serene location! Absolutely quiet! The staffs are super friendly! Great place overall!
Stayed 1 night in Oct 2023

10/10 Excellent

Gudrun D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little Paradise in Sapa
Great place, excellent service by all staff and very good restaurant. The place is so beautiful and cozy. The also arranged a local guide for us that was really good and spoke good English.
Stayed 2 nights in Mar 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Highly recommend…5* in every way!Stunning location with wonderful staff. Each bungalow perfect, very clean with beautiful views. Hard to beat view from infinity pool! Service and food excellent. Massage best ever…highly recommend!
Stayed 2 nights in Apr 2023

10/10 Excellent

Sejung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is wonderful
Stayed 1 night in Nov 2023

10/10 Excellent

MINSEOK

Liked: Cleanliness, staff & service, property conditions & facilities
Very amazing place, nice people and good dining. Staffs were always smile, room was also nice. I heard there is some insects, but I didn't find any of them.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Eco Palms. Just outside the town, much less hustle and bustle. Pool was fantastic and the service from Nam and the team was great. They upgraded our room and the view was fantastic looking over the valley. Definitely worth staying here!
Stayed 3 nights in Nov 2022

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing View, Wonderful Host! Will be back again!
Best hotel stay we had throughout our Vietnam Trip! Eco Palms House is one of the prettiest hotel we stayed in and we absolutely love the hospitality of the hosts! Very cosy room, splendid view and it was just a great place where we would relax in. Compared to city center area, this is definitely the better getaway choice to enjoy the beauty of Sapa. Definitely coming back again if I am visiting Sa Pa again.
Stayed 3 nights in Dec 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had the best time here! The property is beautiful, with great views and landscaping. We enjoyed spending time at the pool and the overlook. We ate most of our meals here, and found that the quality and price were great compared to nearby restaurants. What really sets this resort apart is the phenomenal service from our very first day! Nam remembered our names from our first night and gave us lots of insight into the surrounding areas. All of the staff were very hospitable and welcoming, and we genuinely enjoyed getting to know everyone! Will miss this resort and hope to be back soon :)
Stayed 3 nights in Mar 2024

10/10 Excellent

Tri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view of the valley.
Amazing view of the valley, we missed the golden rice fields due to early havest. I think mid August is the best time for that. Overall, being a part of nature this is a place to be.
Stayed 2 nights in Sep 2022

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property. Very eco friendly. Food was excellent. The staff were the best we come across in North Vietnam. Very friendly, helpful and accommodating with prompt service. Also helped us with other accommodation nearby as we wanted to stay longer but their last room has just been taken. Very pleased we found it! Recommend.
Stayed 1 night in Apr 2023

8/10 Good

Yiu Kwong Sillie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serenity in Eco Palms House
The view is excellent and allows you to escape from the urban busy life, since there is no Air-con, no TV and no telephone inside the room, you are out of touch by the modern annoyances. The food in Eco Palms House is good with excellent heart-warming service from the enthusiastic staff Nam, and of course, you don't want to miss a lovely little dog called Julie.
Stayed 3 nights in Jun 2023

10/10 Excellent

Erin

A beautiful, inviting and comfortable family-run hotel with gorgeous views. A spot of quiet tranquility in the bustle of Vietnam. The place is inviting, spotless and utterly soothing. Staff and owners are friendly and attentive. Food is delicious. I didn’t want to leave. You stay in a traditional bamboo/mud small house, but very luxurious with a lovely view and the bathroom is picture worthy. Don’t miss if you visit Sapa. They will arrange day trips- we went to Bac Ha market for the day and just the drive through the mountains is worth it. The market is sprawling and fun. We went on trek by ourselves to local villages and like that very much. Very easy to access.
Stayed 4 nights in Mar 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff goes above and beyond to make your stay comfortable. The dog, Julie, that everyone is talking about is adorable and makes your time at the lodge full of cuddles. The rooms are rustic with an amazing view. We were there at a time when it was freezing, they gave us a space heater and heating blanket we stayed very warm. The only piece I would advise is that the beds are on the floor. When I originally booked this trip I wasn’t sure my in-laws would be joining. It was difficult for them to get in and out of the bed, but other than that it was a great place to stay. We had an amazing time.
Stayed 3 nights in Dec 2023

10/10 Excellent

MINAMI

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here primarily for the view, and it exceeded my expectations. The view from the room was unparalleled, without any obstructions from others. The ambiance within the facility was truly charming, and the food was delicious. The staff's attention to detail and service were top-notch. I'm not fluent in English, but I was relieved to find staff who could speak Japanese. I arrived at the hotel early in the morning by sleeper bus from Hanoi and they kindly allowed me to take a shower. The only downside was that I found a few cockroaches in the room. However, I believe this might be common for hotels in this area. They did provide insect spray when I mentioned it.
Stayed 1 night in Oct 2023

10/10 Excellent

Balwinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Views, Stunning Service
We stayed at Eco Palms House Retreat for 3 nights and we wish we could have stayed for more. This place is so peaceful, welcoming and homely and boasts some of the most stunning views we have ever seen - mountains with lush green rice paddies etched into the slopes. Photos can never do it justice, you simply have to see it with your own eyes to appreciate its magnificence. We spent hours in the pristine pool just looking out at the scenery and were mesmerised by its beauty. Not only does it have breathtaking views, but the staff are exceptional and do everything they can to make you feel welcome and looked after. Our host Nam is a wonderfully positive, happy person who always welcomed us each time he saw us and remembered our names, which we thought was a lovely touch. The service from all the staff was always of a high standard and the food here is delicious and reasonably priced. Location wise, it is around 10-15 minutes outside the busy Sapa town centre and this allowed us to fully relax in a quiet, tranquil space away from the noisy town. To top off our experience, the owners invited my wife and I to join them for a wonderful family dinner on our last night - they made us a traditional table-top hotpot and we enjoyed chatting to them about their past, present and future plans. They are such lovely people and we felt very privileged to be asked to join them for their meal. Everything about our stay was perfection and we couldn't have asked for a more enjoyable stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
I cannot say enough good things about this fantastic retreat. After a very long drive in the dark and the rain, we were a little concerned as we kept on the road 15 minutes out of Sapa. Then behind a nondescript door in a plain rock wall, we found a true paradise in the Eco Palms House. One first notices the beautifully landscape grounds with koi ponds, lillies, and waterfalls. We then were met by Nam who took such good care of us during our stay. Our breakfasts were fantastic, our comfortable cottage had an amazing view right at the top of a terraced rice field and we could get on trekking paths into the valley just out the front door. If you prefe The pool is also overlooks the fields and valley below. I think our favorite part of the trip was our invitation to dinner with the owner Hien, where we enjoyed a fantastic hot pot meal of locally sourced meat and produce with some home brewed rice wine and great conversation. Any time I return to the Sa Pa area, I'd happily skip the main town and get to this very special place!
Stayed 3 nights in May 2023