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"Staff in all areas excellent. Extra pillows provide late in the evening within minutes. Squeaky bathroom door."

"The hotel had a beautiful design with a mix of modern amenities and cozy touches. The staff were incredibly friendly and accommodating, making check-in a smooth and pleasant experience. The location was ideal, with restaurants, shops, and attractions all within walking distance. Loved the shower. I didn’t like the layout of the room and the bed being next to the wall."

"Great hotel"

"Whenever i visit liverpool this hotel is my go to cannot fault it"

"Very helpful staff and the best location in Liverpool "

"Great location, nice staff, beautiful room. The street outside had activity all through the night but the windows and drapes blocked any sounds. Highly recommend. It was clean and near everything. "

"From the minute we arrived to the checkout the staff were very friendly & polite. Food was great and rooms spacious. Great location . "

"Very happy with the stay, a great location for bars and pubs etc, there is parking , but it is restricted to 1.8meters , I just wish the site said the measurements as the vehicle I had was 1.9 so was abit annoying but did find a NCP carpark close by, I did message and try to call prior but didn’t get a response. The shower and kitchenette was superb, if I wanted to be petty then the tv remote didn’t work very well and took ages to change channels but I really wasn’t too bothered about that I would certainly stay here again if I was visiting Liverpool , it’s 5 stars from me."

"The staff were fantastic. They went above and beyond. The hotel is gorgeous in a great area of town. Can’t say enough good things about this hotel. Mahmoud the manager was amazing. And Johnny the in-house musician was fantastic "