First impressions were good. However, as soon as you settle in, you notice a lot of dust, dirt and grime. There were Christmas decorations still under the couch and a ball under the bed in the main bedroom. The shelves were only partially wiped and full of dust otherwise. The coffee pods from previous visitors were still in the Nespresso machine. The freezer still has food in it, not sure how long it has been there for. The carpet area under the beds and couches were full of dust. These areas have not been cleaned for a very long time. The toy basket and the vase was used by previous guests as a dustbin, and these were never checked and emptied.