Distinction Rotorua Hotel and Conference Centre

4.0 star property
Family-friendly Rotorua hotel in Fenton Park with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Distinction Rotorua Hotel and Conference Centre

Outdoor pool, pool umbrellas, sun loungers
Exterior
Deluxe King Room | In-room safe, desk, laptop workspace, soundproofing
Lobby
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Gym
    Gym
  • Pool
    Pool
The price is SAR 521
SAR 605 total
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe King Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
LCD TV
Ceiling fan
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Refrigerator
Dining table
LCD TV
Ceiling fan
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Dining table
LCD TV
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

Standard Room

Highlights

Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
390 Fenton Street, Rotorua, 3201

What's nearby

  • Te Puia New Zealand Maori Arts and Crafts Institute - 17 min walk - 1.5 km
  • Tamaki Maori Village - 3 min drive - 2.7 km
  • Polynesian Spa - 4 min drive - 2.8 km
  • Redwoods Whakarewarewa Forest - 6 min drive - 2.7 km
  • Skyline Rotorua - 9 min drive - 7.1 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬18 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Shadehouse Cafe - ‬18 min walk
  • ‪Pantry D'or - ‬15 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Distinction Rotorua Hotel and Conference Centre

Upscale eco-certified hotel near Te Puia New Zealand Maori Arts and Crafts Institute
Located close to Redwoods Whakarewarewa Forest and Polynesian Spa, Distinction Rotorua Hotel and Conference Centre provides a coffee shop/cafe, a garden, and a hair salon. For some rest and relaxation, visit the steam room or the 4 spa tubs. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Japanese cuisine. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), outdoor furniture, and a water dispenser
  • A porter/bellhop, tour/ticket assistance, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 133 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like late night room service and free WiFi.
Other conveniences in all rooms include:
  • Heating and ceiling fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/tub combinations and free toiletries
  • 43-inch LCD TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, Filipino, Hindi, Japanese, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site
  • Free offsite parking within 16 ft
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 36 for adults and NZD 18 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Mr Yakitori
  • Pavilion
  • Kowhai
  • D Bar

Things to do

  • 4 spa tubs
  • Bike cleaning
  • Bike parking
  • Bike storage
  • Children's pool
  • Fitness center
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms - 6

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in public areas
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 43-inch LCD TV
  • Cable channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 36 for adults and NZD 18 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

DISTINCTION HOTEL
DISTINCTION HOTEL ROTORUA
Distinction Rotorua
DISTINCTION ROTORUA HOTEL
HOTEL DISTINCTION
HOTEL DISTINCTION ROTORUA
ROTORUA DISTINCTION
ROTORUA DISTINCTION HOTEL
Distinction Rotorua Conference
Distinction Rotorua Hotel and Conference Centre Hotel
Distinction Rotorua Hotel and Conference Centre Rotorua
Distinction Rotorua Hotel and Conference Centre Hotel Rotorua

Frequently asked questions

Does Distinction Rotorua Hotel and Conference Centre have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Distinction Rotorua Hotel and Conference Centre pet-friendly?

No, pets are not allowed at this property.

How much is parking at Distinction Rotorua Hotel and Conference Centre?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Distinction Rotorua Hotel and Conference Centre?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Distinction Rotorua Hotel and Conference Centre?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Distinction Rotorua Hotel and Conference Centre located?

This family-friendly Rotorua hotel is located in Fenton Park, within 2 mi (3 km) of Te Puia New Zealand Maori Arts and Crafts Institute, Redwoods Whakarewarewa Forest, and Tamaki Maori Village. Rotorua i-SITE Visitor Centre and Polynesian Spa are also within 2 mi (3 km).

Distinction Rotorua Hotel and Conference Centre Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 253 out of 685 reviews" "
Rating 8 - Good. 279 out of 685 reviews" "
Rating 6 - Okay. 101 out of 685 reviews" "
Rating 4 - Poor. 37 out of 685 reviews" "
Rating 2 - Terrible. 15 out of 685 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Iesha

Stayed 1 night in Sep 2024

6/10 Okay

Gail

Traveled with family
Liked: Staff & service
While our room was tidy and clean, the hotel was very tired and dark - it could definitely do with a facelift. We could hear noise coming from other rooms, and the whole room vibrated when a truck went past outside - for these reasons, I wouldn't stay at the Distinction again.
Stayed 2 nights in Jul 2024

8/10 Good

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed one night and did not use all the amenities on offer, apart from the bar. Very comfortable and clean. Had a spacious room with separate bedroom. Would stay again.
Stayed 1 night in Jul 2024

8/10 Good

Shane

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great!
A bit dated but very clean and tidy, friendly staff, great location.
Stayed 1 night in Jun 2024

4/10 Poor

Allanah

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot pools
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very comfortable room
Stayed 1 night in Jun 2024

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor, room cosy & warm, staff very friendly
Stayed 2 nights in May 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
I like that they changed the room around when i said i had my kids staying
Stayed 1 night in Jun 2024

6/10 Okay

Ariel

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
nice hotel, but quite tired, we think it may have had better years. staff super friendly and helpful, no complaints there
Stayed 1 night in Jun 2024

10/10 Excellent

Tanya

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay and the children loved the pool - very friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Curley

Business traveler
Liked: Cleanliness, staff & service
The service was excellent. The room was amazing. We were upgraded and looked after
Stayed 1 night in May 2024

8/10 Good

JUNE

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Dated
Stayed 1 night in May 2024

4/10 Poor

Stephen

Traveled with partner
Disliked: Staff & service, property conditions & facilities
I actually made a complaint to the hotel regarding the noise during the night of our stay. The guests opposite had left their door ajar and their kids were running up and down the corridor directly outside our room. Nothing was done, no member of staff intervened and although my complaint was acknowledged all I received was an apology for a night without any sleep. Also would like to draw attention to the dirty public areas, the hot pools were filthy. The hotel needs serious atttention and upgrading, frankly a bit grotty.
Stayed 1 night in Jan 2024

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we drove up the exterior was a little dated but inside there was a real feeling of luxury. Velvet seats in the reception area, chandeliers hanging from the ceilings. Our room showed a little bit of wear in places but overall it was well finished super quiet, clean and the beds were super comfortable. The staff were very helpful. As a family of five it was an excellent option for us and would highly recommend to anyone wishing to go to Rotorua for a family holiday.
Stayed 1 night in Jan 2024

6/10 Okay

Ai Khim

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Mandy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room is so old and not same with the pictures
Stayed 1 night in Jan 2024

2/10 Terrible

Jonathan

Traveled with family
Disliked: Amenities
This hotel which claims it is 4 stars has no air conditioning in most rooms but does not tell you nor does Expedia tell you when you order so beware. I hope that Expedia is responsible enough to either drop this listing or explicit or warn potential guests. It is unreasonable to pay almost $400/night for a room without a/c and not be able to sleep in 2024! It is also far away from the centre of action and an old and tired property. Stear clear!
Stayed 2 nights in Dec 2023

2/10 Terrible

Felix

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old, dirty Hotel
Stayed 2 nights in Dec 2023

8/10 Good

Wayne

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Hyenam

Stayed 2 nights in Dec 2023

4/10 Poor

Yash

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
For the price we had paid for one night, not having AC in the room and a fan which didn’t work properly. If turned on it would make a large whirring noise not letting you sleep the whole night. Didn’t even sleep the whole night as it was extremely hot and uncomfortable. Wouldn’t stay here again
Stayed 1 night in Dec 2023

6/10 Okay

JUNE

Traveled with family
Liked: Cleanliness, staff & service
It’s dated but clean. The air conditioner makes noise. The carpark has a security fence and feel more safe.
Stayed 1 night in Oct 2023

8/10 Good

Roberta

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023