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City Lights Boutique Lodge

4.5 star property
Suburban bed & breakfast with airport shuttle service and a sauna

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Photo gallery for City Lights Boutique Lodge

Body treatments, deep-tissue massages, facials
View from property
Exterior
Property grounds
Cottage, 1 Queen Bed, Terrace, Garden View | Living area | Flat-screen TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Hot Tub
  • Spa
  • Breakfast available
  • Housekeeping
  • Parking included

Room options

View all photos for Suite (Tui Suite)

Suite (Tui Suite) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite (Tui Suite)

Highlights

Furnished patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Flat-screen TV
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room (Kiwi Room)

Superior Double Room (Kiwi Room) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Superior Double Room (Kiwi Room)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillowtop bed
Premium bedding
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Accessible (Kea Room)

Double Room, Accessible (Kea Room) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Double Room, Accessible (Kea Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillowtop bed
Premium bedding
Hair dryer
  • 17 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cottage, 1 Queen Bed, Terrace, Garden View

Cottage, 1 Queen Bed, Terrace, Garden View | Terrace/patio

Cottage, 1 Queen Bed, Terrace, Garden View

Highlights

Terrace
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
56c Mountain Road, Western Heights, Rotorua, Bay of Plenty, 3015

What's nearby

  • Rainbow Springs Kiwi Wildlife Park - 7 min drive - 5.3 km
  • Skyline Rotorua - 7 min drive - 5.2 km
  • Mitai Maori Village - 8 min drive - 5.8 km
  • Kuirau Park - 8 min drive - 5.5 km
  • Polynesian Spa - 10 min drive - 7.3 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 23 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Wendy’S - ‬6 min drive
  • ‪Gold Star Bakery - ‬6 min drive
  • ‪Burgerfuel - ‬6 min drive
  • ‪Kfc - ‬6 min drive

About this property

City Lights Boutique Lodge

Luxury boutique bed & breakfast near Skyline Rotorua
Located close to Mount Ngongotaha and Rainbow Springs Kiwi Wildlife Park, City Lights Boutique Lodge provides a free roundtrip airport shuttle, a terrace, and a garden. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage, a facial, or a body treatment. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
Other perks at this bed & breakfast include:
  • Free self parking
  • Breakfast (surcharge), extended parking, and express check-out
  • Express check-in, a TV in the lobby, and smoke-free premises
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle during limited hours
  • Airport shuttle on request

Food and drink

  • Breakfast available for a fee

Things to do

  • Sauna
  • Spa services
  • Hot tub

Conveniences

  • Front-desk safe
  • Library

Guest services

  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massage - deep-tissue

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 40
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: NZD 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

City Lights Boutique
City Lights Boutique Lodge
City Lights Boutique Lodge Rotorua
City Lights Boutique Rotorua
Lights Boutique
City Lights Boutique Rotorua
City Lights Boutique Lodge Rotorua
City Lights Boutique Lodge Bed & breakfast
City Lights Boutique Lodge Bed & breakfast Rotorua

Frequently asked questions

Is City Lights Boutique Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Lights Boutique Lodge?

Self parking is free at this property.

What time is check-in at City Lights Boutique Lodge?

Check-in start time: 2 PM; Check-in end time: 6 PM. Late check-in is available during limited hours.

What time is check-out at City Lights Boutique Lodge?

Check-out is at 11 AM. Late check-out is available for NZD 40 (subject to availability).

Does City Lights Boutique Lodge provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is City Lights Boutique Lodge located?

Located in Western Heights, this luxury bed & breakfast is 2.6 mi (4.2 km) from Mount Ngongotaha and 3.1 mi (5 km) from Skyline Rotorua. Rainbow Springs Kiwi Wildlife Park and Kuirau Park are also within 6 mi (10 km).

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City Lights Boutique Lodge Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 49 out of 69 reviews
Rating 8 - Good. 17 out of 69 reviews
Rating 6 - Okay. 2 out of 69 reviews
Rating 4 - Poor. 1 out of 69 reviews
Rating 2 - Terrible. 0 out of 69 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 1 night in Nov 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in peaceful surroundings with a great view down into Rotorua. Close enough with a car to all the local attractions but far enough away from the busy town centre. Lovely breakfast, very comfortable room and even managed to find time for the hot tub! Would highly recommend!
Stayed 2 nights in Jan 2024

8/10 Good

Sreerupa

Liked: Cleanliness
The views from the common area were beautiful. However, our room was tiny, no space to move about in at all. The breakfast provided was good but the spread somewhat stingy. You had to ask for that second cup of coffee for example, and the cold cuts and cheeses platter looked meager.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful accommodation and the owners/staff were amazing! So friendly and kind to us during our stay. The room was so clean and was very very comfortable! Would definitely stay again! It’s amazing!
Stayed 1 night in Jul 2021

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay and hosts. Has everything you need to stay and more including Alpacas you can feed and an outdoor spa pool.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cottage we stayed is fully equipped with everything we need and has a beautiful view overlooking the city of Rotorua. We loved that we could feed the Alpancas everyday. The location is handy away from the city but handy to get around. Our hosts David and Grace were very friendly and hospitable, and made us feel very welcomed when we first arrived. We enjoyed our stay and would sray there again when we next visit Rotorua
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the peaceful outlook from the cottage. Was cool to feed the alpacas in the morning too. Nice to have use of the spa as well. Owners were super friendly and allowed us to keep to ourselves for a nice quiet weekend away.
Stayed 2 nights in Apr 2021

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely place to stay
We stayed in a separate cottage that was well organized , extremely clean and comfortable. There were many extra touches , such as robes, Beach towels, barbecue, food for breakfast, maps and things to do in the area. We hosts were very helpful. There is a lovely hot tub to use. The accommodation is about a 15minute drive to the centre of town. Great place to stay.
Stayed 3 nights in Jan 2020

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Place to Stay
We highly recommend a stay here. The cottage included several thoughtful touches - the hosts have clearly put a lot of thought into making sure everything a traveler might need was in the cottage and made us feel welcome and provided lots of info about the area. It was a sleemless check in...Perfect location for those with a car up on the hill with stunning views and a hot tub and alpacas!!
Stayed 3 nights in Jan 2020

10/10 Excellent

John Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upscale B&B in Rotoroa
Very upscale B&B home with lovely views of the Rotoroa valley & city. Immaculate rooms with nice breakfasts too. David & Grace gave us great activity recommendations & helped book a dinner event, as well. They were extremely friendly & professional. Bonus: 5 adorable alpacas nearby, to feed, pet & take photos. We’d return!
Stayed 2 nights in Dec 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow!
It was awesome! Great hosts and a beautiful location.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views. Alpaca's in the front yard. Very close to town. We were in the private house so it was very nice and cozy.
Stayed 2 nights in Jan 2019

10/10 Excellent

John, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than expected
Walking into something without too much expectations, my partner and i where very surprised. So nice to be greated like old friends who haven't seen each other in ages! The views, tiny gym, sauna, spa, comfy beds and you have to feed the alpacas! Was a real nice change to be JUST out of town (Just a couple of kms). Home made breakfast with a country touch was a sad reality that we had to leave that day. Will be back but not soon enough.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the best place to stay in Rotorua. The hosts Leigh and Angie are so warm and welcoming. You will experience true hospitality here. Their homemade breakfast that we enjoyed here each morning was delicious, healthy and filling. It is the perfect to start your sightseeing day. The homemade blueberry muffins and zucchini bread were delicious and comforting. The homemade plum jam, grapefruit marmalade, lemon curd, peanut butter, and muesli were delectable as well. Our room was extremely clean, comfortable and luxurious. This really felt like our home away from home. Angie and Leigh gave us extremely valuable tips on when and where to best see the sites. I think we made the most of our 2 days here because of Angie and Leigh’s recommendations. When we visit Rotorua again, we will certainly stay here.
Stayed 2 nights in Apr 2018

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in Rotarua
A comfortable stay in a well- decorated house. Lots of lounging space, a spa, views, excellent breakfast.
Stayed 2 nights in Feb 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Veronika, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice!
Beautiful view, a very comfortable room, very hospitable, friendly and helpful owners, and a great breakfast with home made jams - our choice of a hotel in Rotorua couldn't be better. We were warned about the Rotorua smells, but at this location we were at a perfect distance from them and didn't feel any. I wish we could come back here in summer time!
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Arie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great honeymoon stay!
We stayed for two nights on our honeymoon and had a great time! The hosts are extremely accommodating and went out of their way to give advice on activities, get to know us, and make our honeymoon feel special. They decorated our honeymoon suite and offered to drop us off downtown in the evenings. They obviously care about their visitors and their business. It felt like staying at a friend's home, having breakfast and drinks in the living room and getting to know the hosts and other guests. Views are amazing and getting to feed the alpacas was so much fun! Walls in the rooms are a bit thin/accommodations a little tight for those wanting a lot of privacy but the hosts and warmness of the place more than make up for that and it's a true B&B experience. Highly recommend!
Stayed 2 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent B&B
Angie and Leigh are very nice and helpful, their Alpacas and cat are lovely, great experience to stay there, will definitely visit again, highly recommended!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Alex, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful B&B
Had a wonderful stay at City Lights Boutique Lodge Really nice place not too far from all the attractions Hope to be able to go back with friends
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Homestay in Rotorua.
Great stay at City lights with wonderful hosts that prepare a great breakfast for you. Great views of the city from the house and cute alpacas in the backyard.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Joy, Warsaw, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab city getaway!
After a long day of driving and sightseeing, City Lights was like a relaxing oasis for us. In fact, we bought groceries in town and took advantage of the outdoor grill to cook our own dinner. Local NZ wine, cheese and steaks plus the lovely views - what's not to enjoy! After dinner, we enjoyed relaxing a bit more in the hot tub! Thanks to our lovely hosts for a great night! Angie was sweet enough to turn on the heater to warm up our cozy room before our arrival and made us fresh museli in the morning. And we got to meet the friendly alpacas. So cute! All in all a great place to stay during your NZ adventures.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

tristan, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensationelle Lage mit Blick über Rotorua
ein richtihes Bijou
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Steven, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean and hosts very friendly!
What a wonderful time. The hosts were very attentive. We really enjoyed meeting their pet alpacas! City Lights was extremely clean and neat but with a homey feel
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Deb, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in the hills
Had a lovely stay in this gorgeous B & B. The couple that run it are just so sweet and can't do enough for you. Very comfy bed and the breakfast, superb! Highly recommended!!!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort