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Birchwood Spa Motel

3.0 star property
Escape to serenity in Whakarewarewa's lush surroundings. Let the multilingual staff help you unwind at this peaceful motel.

Choose dates to view prices

Photo gallery for Birchwood Spa Motel

Garden
Aerial view
Free WiFi
Lobby sitting area
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Hot Tub
  • Housekeeping
  • Laundry
  • Free WiFi
The current price is SAR 283
SAR 325 total
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Bedroom, Hot Tub

Standard Room, 1 Bedroom, Hot Tub | Free WiFi

Standard Room, 1 Bedroom, Hot Tub

Highlights

Yard
Private outdoor hot tub
Heating
Refrigerator
Flat-screen TV
Jetted bathtub
Hair dryer
Microwave
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for House, 2 Bedrooms (For 5)

Free WiFi

House, 2 Bedrooms (For 5)

Highlights

Heating
Refrigerator
Flat-screen TV
2 bedrooms
Hair dryer
Microwave
Electric kettle
Coffee/tea maker
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Apartment, Hot Tub

Family Apartment, Hot Tub | Free WiFi

Family Apartment, Hot Tub

Highlights

Yard
Heating
Refrigerator
Flat-screen TV
2 bedrooms
Jetted bathtub
Hair dryer
Microwave
  • Sleeps 7
  • 1 Queen Bed, 4 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed, Hot Tub (Ground Floor)

Standard Studio, 1 Queen Bed, Hot Tub (Ground Floor) | Free WiFi

Standard Studio, 1 Queen Bed, Hot Tub (Ground Floor)

Highlights

Heating
Refrigerator
Flat-screen TV
Jetted bathtub
Hair dryer
Microwave
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Hot Tub (First Floor)

Standard Studio, Hot Tub (First Floor) | Free WiFi

Standard Studio, Hot Tub (First Floor)

Highlights

Heating
Refrigerator
Flat-screen TV
Jetted bathtub
Hair dryer
Microwave
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Marsden Stay Rotorua

  • Parking included
  • Free WiFi
  • Housekeeping
6.8 out of 10, (126)
The price is SAR 205
SAR 237 total
includes taxes & fees
3 Apr - 4 Apr
Marsden Stay Rotorua

About the neighborhood

Map
6 Sala Street, Rotorua, Bay of Plenty, 3010

What's nearby

  • Whakarewarewa: The Living Maori Village - 4 min walk
  • Whakarewarewa Thermal Reserve - 16 min walk
  • Te Puia New Zealand Maori Arts and Crafts Institute - 17 min walk
  • Polynesian Spa - 4 min drive
  • Redwoods Whakarewarewa Forest - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Shadehouse Cafe - ‬19 min walk
  • ‪Pantry D'or - ‬16 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Birchwood Spa Motel

Motel near Polynesian Spa
Take advantage of a garden, dry cleaning/laundry services, and a hot tub at Birchwood Spa Motel. Stay connected with free in-room WiFi.
Other perks include:
  • A roundtrip airport shuttle (surcharge), luggage storage, and barbecue grills
  • Multilingual staff, tour/ticket assistance, and a reception hall
  • Smoke-free premises
Room features
All guestrooms at Birchwood Spa Motel have comforts such as free WiFi and room service.
More amenities include:
  • Refrigerators and microwaves
  • Flat-screen TVs with premium channels
  • Electric kettles, heating, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Room service available

Things to do

  • Hot tub

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Reception hall

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 20.0 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: NZD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Birchwood Spa
Birchwood Spa Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Rotorua
Birchwood Hotel Rotorua
Birchwood Spa Motel Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Motel Motel Rotorua

Frequently asked questions

Is Birchwood Spa Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Birchwood Spa Motel?

This property doesn't offer parking.

What time is check-in at Birchwood Spa Motel?

Check-in start time: 2 PM; Check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at Birchwood Spa Motel?

Check-out is at 10 AM.

Does Birchwood Spa Motel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Birchwood Spa Motel located?

Located in Whakarewarewa, this motel is within a 10-minute walk of Whakarewarewa: The Living Maori Village and Rotorua Golf Club. Whakarewarewa Thermal Reserve and Te Puia New Zealand Maori Arts and Crafts Institute are also within 1 mi (2 km).

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Birchwood Spa Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 111 out of 348 reviews
Rating 8 - Good. 128 out of 348 reviews
Rating 6 - Okay. 75 out of 348 reviews
Rating 4 - Poor. 21 out of 348 reviews
Rating 2 - Terrible. 13 out of 348 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff. Had everything we needed to enjoy the area.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service the most comfy sleep would definitely recommend n will definitely be back
Stayed 1 night in Jan 2025

8/10 Good

Audrey

Liked: Cleanliness, staff & service, amenities
This property was perfect for the event we went to and a 3min drive to town 👍
Stayed 3 nights in Jan 2025

8/10 Good

Tevita David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice here.
Stayed 2 nights in Jan 2025

8/10 Good

Mulisa

Liked: Cleanliness, staff & service, amenities
Its good accomodation,!
Stayed 2 nights in Dec 2024

4/10 Poor

Albert

Liked: Staff & service
Disliked: Cleanliness
It was ok but noisy. Clean but not nice materials
Stayed 1 night in Feb 2025

2/10 Terrible

WAYNE

Did not even go to the room. Changed accommodation
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
All amenities I needed, staff very courteous. Location convenient to all attractions.
Stayed 3 nights in Oct 2024

2/10 Terrible

Michele

Nothing I like, unfriendly not help at all, ceating on the price,I not reccomande this place to nobody
Stayed 2 nights in Feb 2025

2/10 Terrible

Heather

Liked: Staff & service
Disliked: Property conditions & facilities
We chose this motel because it had such a high rating. Maybe the other rooms are better but ours was dated and seriously run down. It so needs a make over. Staff were friendly and it was clean but no amount of cleanliness can make up for aged and worn chattels.
Stayed 1 night in Jan 2025

8/10 Good

Doreen

Disliked: Property conditions & facilities
Basic but clean. Friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Room was clean and tidy. Had all the amenities I required. I will stay there again.
Stayed 4 nights in Sep 2024

4/10 Poor

Sharon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was filthy mould on nets and curtains. Went to check in ten minutes earlier than check in and told to wait. Definitely would not stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay. Enjoyed the 2 days we spent their with a 1, 3, 4 and 6 year old. Was very tidy and warm and safe for all the kids.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay for a tourist!
Great place, very central to all the Rotorua tourist spots and town centre. Awesome spa baths too!
Stayed 3 nights in Mar 2024

8/10 Good

Kulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the spa, very relaxing
Stayed 1 night in May 2024

6/10 Okay

Cj

It was fine
Stayed 2 nights in Nov 2024

4/10 Poor

Martin

Disliked: Property conditions & facilities
Leaking taps
Stayed 1 night in Nov 2024

8/10 Good

Sue

Liked: Staff & service
Convenient location. Private spa was a relaxing treat. Reasonable price
Stayed 2 nights in Jul 2024

10/10 Excellent

Kulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It what we expected, tidy and quiet
Stayed 2 nights in Jul 2024

4/10 Poor

Des

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap, but dirty, terrible check in, no welcome or even smile. Stairs to 2nd floor dangerous in wet. No garaging for biles although states on sign and web that there is. Wont be back.
Stayed 2 nights in Nov 2024

2/10 Terrible

Tamati

Disliked: Staff & service, property conditions & facilities
Have not received receipt for one night stay. Am still in progeess trying to have them send receipt through email, still havent received anything. Certainly wont book there again. Communication breakdown is terrible and their language barrier is appalling
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a dated property but well maintained and clean. Also great value and very well located to all the great things Rotorua has to offer.
Stayed 1 night in Dec 2023

2/10 Terrible

EDWARD

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived early and asked if I could leave some luggage in a secure place. I was told no and no early checkin as the room was not ready. It turned out that it was ready so when the owner arrived about five minutes later they totally ignored me and told the receptionist it would cost an extra $20. The cost was not a problem as my luggage would be safe. The room was very tired and dirty in places this was not down to housekeeping but maintenance. Carpets were badly marked and in poor condition. The bathroom floor was not much better. There was no facilities to was the pots I had used and when I mentioned this I was informed it was not included. I didn’t try the jet bath outside as it looked like it had seen better days. Finally just before checkout everyone was treated to an almighty shouting match in mandarin between the male boss and male receptionist. Not once did I get a pleasant greeting or a simply hello. Need I say I’ll not be returning.
Stayed 2 nights in Feb 2025

8/10 Good

Noel

Liked: Cleanliness, property conditions & facilities
Language difficulties with hosts
Stayed 3 nights in Sep 2024