2/10 Terrible
ANTHEA
8 February 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Exuma's Best Kept Secret is actually called 'The Bay Inn', at Rolleville, Exuma. The title is misleading for tourists as the taxi's (which you can catch at the airport on exit, turning right and walking for no more than 2 mins), are not familiar with Exuma's Best Kept Secret.
The accommodation is terrible. Having had plenty of notice of my arrival, I was given a choice of two rooms, neither of which were cleaned, there was broken glass on the floor in one room and in the second room, the 'fresh' sheets were stained, the fridge needed cleaning and the furniture was dated with bits of who knows what on the surfaces. The bath and shower were covered in rust and limescale and the toilet was blocked on the first day. This required ME to plunge it and absolutely stunk then overflowed. Lovely start to the great awaited Bahamas holiday.
The power on-site kept going out and with it so did the fridge, microwave, air-con, wi-fi and tv, so there was no ability to cook etc..
The Cabana Bar on-site is dark, dingy and full of flies, and the menu limited, especially for vegetarians. When the power went out the bar was closed when it shouldn't have been, so there was no hope of even having simple chips. Apparently the generator had 'blown up'...however this occurred persistently over a period of at least 8 days.
The beach is overladen with broken sunloungers, sea-weed and capsized kayaks, so there were no watersports on-site.
Thank you for ruining my holiday with false advertising.