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"We were super impressed with this hotel. Check in was easy even though we booked with a 3rd party. The guys at the desk were so nice and helpful. Parking was easy. Our suite was spacious and beds were comfortable. Nice bathroom with heated floors! "

"Great stay, friendly staff and guests, great hot tub, and easy walk to the town centre."

"I love the mountain view from our room balcony. The room is very spacious and clean. The hot pool is the highlight of our stay. "

"Very good place easy walkable access to down town banff"

"Loved this resort—beautiful views all around! "

"It was my first time to Banff and the experience of everything was perfect!"

"Love this place. Great for families and such great amenities. We will be back next year. "

"Convenient, relaxing "

"The property was stunningly beautiful, it was only outdone by its customer service. From the moment we arrived, we were met by Mr. Bryan Smith, who was everything one could hope for in a first contact. Our original room, which was a mini suite was dirty for some reason. To make things right, Mr. Smith upgraded us to a full suite. The view was breath taking, as was the room. The only complaint we had was that the previous occupants left a piece of clothing in the room. Considering our first room was uncleaned, i question the housekeepers throughness when cleaning the rooms. Later during our stay, Mr. Smith made sure to check back in with us, which we appreciated. Additionally, we would like to point out that the bar/restaurant was enjoyable for being on property. The bartender Kelly was very friendly and a delight to be around. We have decided to stay here again during our next trip to spokane. "