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"The room was very clean the amenities were very nice nothing was open right now extra because of the construction that's going on but I understood that when I booked the hotel. There is currently construction happening at the hotel and you have to be willing to deal with that if you're going to book there."

"Amazing hotel amenities amazing staff only thing was they kept running out of laundry so no towels rags no nothing "

"Quick stay made effortless by staff"

"Stayed for ToraCon. It was a very nice hotel and the staff I interacted with were very nice."

"The hotel location was perfect, just a 6-8 min walk from the venue I went to. This is easily the nicest Hampton Inn I have stayed in. My room was a corner room on the second floor that had an outdoor area with table and chairs. It would have been a great place to hang out with friend if the temperatures were at least 30 deg warmer. The room was very large and modern. Also, this is the only Hampton I have stayed in that offered a free shuttle to and from the airport. It is also the first one to have a pool, sit down restaurant, and bar. Another unique feature was the room and restaurant areas had numerous plugs and usb ports to charge a device or laptop. I might return to Rochester just for the hotel experience. "

"Very nice and accommodating "

"Great hotel in a nice location, next to lots of food and shopping. We stayed for 1 night just to let the kids swim, staff was friendly and they had a great free breakfast. Will stay again. "

"This is such a quiet & cozy spa & hotel. I honestly wished I stayed longer than 1 night."

"Staff is definitely “urban” and downtown Rochester totally sucks but the Hyatt is the last bastion of civilization in the jungle."