6/10 Okay
Kathy H.
6 January 2025
Disliked: Cleanliness
Potential - yes; Luxury - no!
Stayed while visiting family in the area. It has potential to be a great rental - it's spacious with restaurants & activities nearby. Host was very responsive prior to booking, answering my question about parking even sending me a photo of the "reserved" parking spot within minutes. However, once booked, the host was totally unresponsive, we reached out several times, as did VRBO. Despite confirming off-street parking, upon arrial we were met with signs in the "reserved" parking spot and at VRBO unit's door, stating all non-employee cars will be towed at owner's expense. Street parking is limited to one hour from 8am-6pm and garages within 2 blocks do not allow overnight parking. Entry was unshoveled & drips from above the door turned snow to 3" of ice. We found the unit to be dirty and in disrepair. The refrigerator, floors, couch & surfaces were sticky from spills and had trash left by previous renters & the kitchen sponge was disgusting. There were mouse traps in the dishes! I had to refill all the hand soap and shampoo containers. We found much of the unit needs repair/replacing: towel & TP holders are all broken leaving no place to hang towels (no washcloth provided); tub faucet disconnected; glass tea kettle had broken glass; broken blinds; and unsecured moldings with protruding nails.An unflush cable stretches across a bedroom door and tools and ladders left about - trip hazards! Has potential, but we will not rent from this unresponsive host.
Kathy H.
Stayed 3 nights in Dec 2024