Hotel on Monroe, BW Signature Collection

2.5 star property
Suburban Rochester hotel in Brighton with free parking

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel on Monroe, BW Signature Collection

Bar (on property)
Exterior
Standard Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds
Shower, hydromassage showerhead, designer toiletries, hair dryer
Suite, 1 King Bed, Non Smoking (Living Room) | Egyptian cotton sheets, premium bedding, pillowtop beds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Egyptian cotton linens
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Egyptian cotton linens
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Egyptian cotton linens
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Egyptian cotton linens
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Egyptian cotton linens
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
2323 Monroe Avenue, Rochester, NY, 14618

What's nearby

  • Strong - 6 min drive
  • Eastman School of Music - 7 min drive
  • Rochester Auditorium Theater - 7 min drive
  • Strong Memorial Hospital - 7 min drive
  • University of Rochester - 8 min drive

Getting around

  • Rochester Station - 11 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • ‪The Burger Bar by Wegmans - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪Bagel Land - ‬12 min walk
  • ‪Starbucks - ‬14 min walk

About this property

Hotel on Monroe, BW Signature Collection

Hotel rejuvenated in 2019 and located near Strong
Located close to Main Street Armory and Rochester Auditorium Theater, Hotel on Monroe, BW Signature Collection provides a coffee shop/cafe and a snack bar/deli. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Free self parking
  • Games and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with hydromassage showers and designer toiletries
  • 42-inch flat-screen TVs with streaming services and premium channels
  • Heating, daily housekeeping, and electrical adapters/chargers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 coffee shop/cafe

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Guest services

  • Daily housekeeping
  • Virtual front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Games
  • Renovated entire property - October 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels
  • Streaming services

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's DirectKey mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of USD 45 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Towpath Motel
Towpath Motel Rochester
Towpath Rochester
Towpath Hotel Rochester

Frequently asked questions

Is Hotel on Monroe, BW Signature Collection pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 45 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel on Monroe, BW Signature Collection?

Self parking is free at this property.

What time is check-in at Hotel on Monroe, BW Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel on Monroe, BW Signature Collection?

Check-out is at 11:00 AM.

Where is Hotel on Monroe, BW Signature Collection located?

Located in Brighton, this hotel is within 6 mi (10 km) of Strong, Strong Memorial Hospital, and University of Rochester. Eastman School of Music and Main Street Armory are also within 6 mi (10 km).

Hotel on Monroe, BW Signature Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 107 out of 215 reviews" "
Rating 8 - Good. 52 out of 215 reviews" "
Rating 6 - Okay. 25 out of 215 reviews" "
Rating 4 - Poor. 16 out of 215 reviews" "
Rating 2 - Terrible. 15 out of 215 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Scott

Stayed 2 nights in Oct 2024

10/10 Excellent

Ayanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Monica

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean. All the staff are very friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and affordable
Stayed 1 night in Oct 2024

2/10 Terrible

James Tolin

Traveled with family
Run from this. The place is not clean. The room was used to store an old television. The area rug and furniture has stains. The window was covered with paper. I never met any staff there. I think it is operated remotely.
Stayed 2 nights in Sep 2024

6/10 Okay

Patricia

Liked: Cleanliness
There is a snack breakfast. No coffee maker in room and no microwave. Clean place to just rest your head. Nothing else p
Stayed 2 nights in Sep 2024

6/10 Okay

peggy

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

abigail

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay. They were very helpful. The room was clean and beautiful. It was a very quiet area to say the least. I would recommend and do plan and staying here for a future trip.
Stayed 4 nights in Aug 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location extremely clean
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A retro motel with a lot of charm. Very clean, quiet and close to the U of Rochester. We had a great stay and will do it again.
Stayed 1 night in Aug 2024

8/10 Good

Antonia

Traveled with family and small children
Liked: Cleanliness
Overall great stay. Very clean. Breakfast was very basic and poor quality. I would have appreciated upon booking more information on what self check in and check out entails. I my case I am Canadian and did not have cell service so am not able to receive text messages. The self check in and out information should also be emailed.
Stayed 2 nights in Aug 2024

2/10 Terrible

Sara

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ALEX

Stayed 1 night in Jun 2024

10/10 Excellent

Kathleen

Stayed 2 nights in Apr 2024

4/10 Poor

Rebecca

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No staff available on the property and no heads up that that was the case. Issues obtaining keys and no one from the office would answer the phone after check in time. Would not recommend
Stayed 1 night in Jun 2024

6/10 Okay

Lance

Traveled with family
Disliked: Staff & service
Not worth the money
Mediocre property; no staff on hand and didn't answer phone for service; might as well stay at a Super 8
Stayed 1 night in May 2024

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
My first contactless hotel experience
I did not realize that this was a contactless hotel, but found another guest who explained how it works. Different, but ok. The room was extremely clean, bed was comfy, and it was quiet.
Stayed 1 night in May 2024

10/10 Excellent

Walter, Mesa

Traveled with pets, Traveled with family
Liked: Cleanliness
Nice place. Easy and convenient entry all done via text. Only negative, couldn’t get the tv to work or reset the thermostat. Light switches in awkward position. Minor issues.
Stayed 1 night in Apr 2024

6/10 Okay

Vinod

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There is no receptionist. Check in was self service. Beds are not at all comfortable. Also creaking a lot. Bathroom door does not close Furnace is super loud Bed light switches are not next to bed but in one corner! Listing says free breakfast but it only includes keurig coffee in the lobby area and some pears/apples
Stayed 1 night in Apr 2024

2/10 Terrible

Bianca

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I had ants all over my room, someone opened my door without knocking while I was asleep with my two little kids. Tried to contact but no luck.
Stayed 2 nights in Mar 2024

2/10 Terrible

Almando

Stayed 1 night in Mar 2024

6/10 Okay

Kurt F

Stayed 3 nights in Mar 2024

10/10 Excellent

Shanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All we need is love
This hotel and the people whom Run it and own it are beyond the most kind uplifting of life I’ve had in many many years
Stayed 1 night in Feb 2024