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Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

3.0 star property
Stay productive with high-speed internet and amenities like meeting rooms. Then unwind by lounging at our indoor pool.

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Exterior
Exterior
Exterior
Bar (on property)
Indoor pool, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Pool
  • Breakfast available
  • Air conditioning
The current price is SAR 394
SAR 449 total
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed (Wet Bar)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Homewood Suites Rochester Henrietta

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
8.4 out of 10, Very Good, 732 reviews
The price is SAR 379
SAR 432 total
includes taxes & fees
12 Feb - 13 Feb
Homewood Suites Rochester Henrietta

About the neighborhood

Map
800 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Marketplace Mall - 15 min walk
  • Monroe Community College - 16 min walk
  • Strong Memorial Hospital - 6 min drive
  • University of Rochester - 7 min drive
  • Rochester Institute of Technology - 8 min drive

Getting around

  • Rochester Station - 18 min drive
  • Greater Rochester Intl. Airport (ROC) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Dairy Queen - ‬12 min walk
  • ‪Taco Bell - ‬6 min walk

About this property

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Hotel near University of Rochester
Consider a stay at Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel and take advantage of dry cleaning/laundry services, a bar, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a restaurant.
Additional perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • A front-desk safe, coffee/tea in the lobby, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 120 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch HDTVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Business services

  • Business center
  • Computer station
  • Conference space (4300 square feet)
  • Meeting rooms

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pool use is for registered hotel guests only.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Marketplace
Holiday Inn Hotel Rochester
Holiday Inn Hotel Rochester Marketplace
Holiday Inn Marketplace
Holiday Inn Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel
"Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel"
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG Hotel

Frequently asked questions

Does Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel located?

Situated near the airport, this hotel is within 1 mi (2 km) of Monroe Community College and Marketplace Mall. Tim Hortons Iceplex and Cinemark Movies 10 are also within 3 mi (5 km).

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 443 out of 1001 reviews
Rating 8 - Good. 311 out of 1001 reviews
Rating 6 - Okay. 136 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless and the hotel is in a great safe location.
Stayed 1 night in Jan 2025

8/10 Good

Kalaban

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and staff were very friendly and kind. Easy and quick check-in and clean room
Stayed 1 night in Jan 2025

10/10 Excellent

Esaak

Stayed 2 nights in Jan 2025

8/10 Good

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved a handicap accessible king suite. The closest handicap parking spot opened the passenger side of my SUV into a curb covered with snow. It was hairy to maneuver. My visit was during the super frigid week in January 2025. The desk staff was not familiar with the layout of rooms in relation to parking. Room is very nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Kache

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Heymans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Jesse

Stayed 1 night in Nov 2024

8/10 Good

Edward

Stayed 1 night in Sep 2024

10/10 Excellent

Joseph, Saratoga Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property and great beds and bedding, friendly staff and good breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Donna

Liked: Cleanliness, property conditions & facilities
Helpful friendly service at front desk
Stayed 5 nights in Nov 2024

10/10 Excellent

MARCO

Stayed 2 nights in Nov 2024

8/10 Good

Gina

Stayed 2 nights in Nov 2024

6/10 Okay

Chris

Liked: Staff & service
Was ok
Stayed 1 night in Dec 2024

4/10 Poor

OSCAR BATE

Disliked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Nov 2024

10/10 Excellent

Latasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be the only place I stay when traveling to Rochester Ny. Affordable, very clean, easy Check in, breakfast was great, easy access to everything you need, great location what else can I say
Stayed 2 nights in Nov 2024

10/10 Excellent

Eden Aubrey

Stayed 5 nights in Oct 2024

10/10 Excellent

Steve

Stayed 2 nights in Oct 2024

6/10 Okay

Atinder

Traveled with family
Disliked: Staff & service
I booked double bed room. When i m doing check in. They don't have rooms.
Stayed 2 nights in Nov 2024

4/10 Poor

Nneka, Newark

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I drove 5 hrs to watch my daughters college basketball team play, Upon arrival I was never asked for any identification when being checked in, The night desk attendant was very Rude, I immediately called the front desk to advise them my toilet was constantly running and it was not addressed until after I had to leave the premises to use the bathroom, I called the corporate number and 2 hrs before check out someone responded nobody offered any compensation for this MAJOR inconvenience.
Stayed 1 night in Nov 2024

8/10 Good

Christinna

Stayed 1 night in Nov 2024

10/10 Excellent

Shiu-Yu

Stayed 4 nights in Oct 2024

4/10 Poor

Scott

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Booking a room doesn’t mean you will get it.
The staff is extremely rude. That was before we even found out we did not receive the room we booked 10 months earlier. When questioned, their response was they were sold out. Yes, that is why we booked 10 months ago. They said they were going to give us a discount which was the exact same rate as what we were paying. My suggestion is to call many times verifying your room. As for the hotel, the same garbage in the halls remained there for three days and the breakfast was sub par. You can tell the food was either stale or frozen and heated up too many times. We rarely stay at a holiday inn and now we know why.
Stayed 2 nights in Oct 2024

2/10 Terrible

Fred

Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Enjoyable Stay
One of the best night's sleep I've gotten in a long time with embroidered pillows, "firm" and "soft". Hands-down, the absolute best breakfast I have ever enjoyed at a hotel before with REAL food cooked, not warmed up. The options seemed endless! The rooms are clean, the staff is nice, and I would stay here again in a heartbeat.
Stayed 1 night in Jul 2024