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Hilton Garden Inn Rochester Downtown, NY

3.0 star property
Savor lunch or dinner at one of our two on-site restaurants. Unwind by the fireplace or take a refreshing dip in our indoor pool for an unforgettable stay.

Choose dates to view prices

Photo gallery for Hilton Garden Inn Rochester Downtown, NY

Lobby
Reception
Exterior
Lobby sitting area
2 restaurants, lunch served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Room service
  • Gym
  • Bar
The current price is SAR 492
SAR 574 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Room, 2 Queen Beds

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Rollin Shower)

Room, 1 King Bed, Accessible (Rollin Shower) | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Room, 1 King Bed, Accessible (Rollin Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing) | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Larger Room)

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Room, 1 King Bed with Sofa bed (Larger Room)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (With Drinks-Snacks)

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Room, 1 King Bed (With Drinks-Snacks)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (Wetbar)

Junior Suite, 1 King Bed with Sofa bed (Wetbar) | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Junior Suite, 1 King Bed with Sofa bed (Wetbar)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub

37-inch flat-screen TV with premium channels, TV, iPod dock

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Queen Beds, Accessible (Hearing Impaired)

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Junior Suite, 2 Queen Beds, Accessible (Hearing Impaired)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite (2 Queen Beds & Sofa Bed)

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Junior Suite (2 Queen Beds & Sofa Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Larger Room)

Room, 1 King Bed with Sofa bed (Larger Room) | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Room, 1 King Bed with Sofa bed (Larger Room)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Rollin Shower)

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible (Rollin Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Accessible

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Junior Suite, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

37-inch flat-screen TV with premium channels, TV, iPod dock

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Sofa bed
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Rochester Downtown

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
9.6 out of 10, Exceptional, (347)
The price is SAR 591
SAR 673 total
includes taxes & fees
2 Mar - 3 Mar
Hampton Inn & Suites Rochester Downtown

About the neighborhood

Map
155 E Main St, Rochester, NY, 14604

What's nearby

  • Rochester Riverside Convention Center - 1 min walk
  • Blue Cross Arena - 7 min walk
  • Eastman School of Music - 7 min walk
  • Strong - 9 min walk
  • University of Rochester - 4 min drive

Getting around

  • Rochester Station - 10 min walk
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪Dinosaur Bar-B-Que - ‬7 min walk
  • ‪Fifth Frame Brewing - ‬5 min walk
  • ‪Branca Midtown - ‬5 min walk
  • ‪Bar Bantam - ‬3 min walk
  • ‪RoCoCo Coffee Co. - ‬3 min walk

About this property

Hilton Garden Inn Rochester Downtown, NY

Hotel near Strong
You can look forward to a grocery/convenience store, dry cleaning/laundry services, and a fireplace in the lobby at Hilton Garden Inn Rochester Downtown, NY. Be sure to enjoy lunch and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a banquet hall, and 2 meeting rooms
  • Wedding services, a front-desk safe, and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 106 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with free toiletries
  • 37-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 6:00 AM–10:00 AM: USD 7.95-15 for adults and USD 5.95-10 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Drifters

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store
  • Newspapers in lobby
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7.95 to 15 for adults, and USD 5.95 to 10 for children
  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Rochester Downtown
Hilton Garden Rochester Downtown
Hilton Garden Inn Rochester Downtown Hotel Rochester
Hilton Rochester
Rochester Hilton Garden Inn
Hilton Garden Inn Rochester Downtown Hotel
Hilton Rochester Downtown, Ny
Hilton Garden Inn Rochester Downtown
Hilton Garden Inn Rochester Downtown NY
Hilton Garden Inn Rochester Downtown, NY Hotel
Hilton Garden Inn Rochester Downtown, NY Rochester
Hilton Garden Inn Rochester Downtown, NY Hotel Rochester

Frequently asked questions

Does Hilton Garden Inn Rochester Downtown, NY have a pool?

Yes, this property has an indoor pool.

Is Hilton Garden Inn Rochester Downtown, NY pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Rochester Downtown, NY?

Self parking is available for USD 10 per day.

What time is check-in at Hilton Garden Inn Rochester Downtown, NY?

Check-in start time: 3 PM; Check-in end time: 2 AM. After-hours check-in is not available.

What time is check-out at Hilton Garden Inn Rochester Downtown, NY?

Check-out is at noon.

Where is Hilton Garden Inn Rochester Downtown, NY located?

Located in Downtown Rochester, this hotel is within a 10-minute walk of Rochester Riverside Convention Center and Strong. University of Rochester is 2.1 mi (3.4 km) away. Rochester Station is 10 minutes by foot.

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Hilton Garden Inn Rochester Downtown, NY Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 358 out of 731 reviews
Rating 8 - Good. 202 out of 731 reviews
Rating 6 - Okay. 98 out of 731 reviews
Rating 4 - Poor. 45 out of 731 reviews
Rating 2 - Terrible. 28 out of 731 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Yajaira

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jan 2025

8/10 Good

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly, especially the breakfast staff. Our room was not ready at checkin and we waited over an hour, but we were given meal vouchers to compensate. Our room was clean and spacious. The parking was not included. My kids loved the pool, though it was quite cold. I would stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Krista Rae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel downtown Rochester.
Stayed 1 night in Nov 2024

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Hotel was so under-staffed that I couldn't get some coffee delivered to my room.
Stayed 1 night in Feb 2025

8/10 Good

Anthony

Liked: Amenities
Location perfect
Stayed 1 night in Nov 2024

6/10 Okay

Kathleen

Liked: Staff & service
.
Stayed 1 night in Jan 2025

10/10 Excellent

Chao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Dec 2024

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool very cold disappointed as chose because pool we brought our kids
Stayed 2 nights in Dec 2024

6/10 Okay

Mark

Disliked: Staff & service
check in was good. there was a strong smell of bleach when we exited the elevator and it lasted all through the stay. room wasn't the cleanest-plenty of confetti littered the room most likely from New Years celebration. bathroom was okay but tub did not drain so standing in 3 inches of water during shower. towels had a horrible smell. requested clean towels 4 times during 2 night stay and never received any clean towel. reception kept saying right away but no one ever showed up with clean towels.
Stayed 2 nights in Jan 2025

6/10 Okay

Debrah

Confusing layout to get in the hotel from the parking garage
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient with the parking
Stayed 1 night in Aug 2024

6/10 Okay

Darrylyn

Liked: Staff & service
Staff was great. Everyone was helpful. The parking garage situation was challenging at times. Very good location.
Stayed 2 nights in Sep 2024

8/10 Good

Travis

Liked: Staff & service, property conditions & facilities, room comfort
Nice downtown hotel
Nice room. Glad they don't use hot thick comforters. Didn't know there is no outside view from the windows. Good location to the river
The view from the window
Stayed 1 night in Oct 2024

8/10 Good

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that this old building has been repurposed for the hotel. Very nicely decorated. The room needed a few little fixes to the bathroom.
Stayed 1 night in Sep 2024

4/10 Poor

owen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pass
Pretty sure the front desk was wearing PAJAMAS... Unprofessional and lot of inane chatter with her friend (?). How is this a Hilton? Halls aren't vacuumed, room was not vacuumed. Depressing stay.
Stayed 1 night in Nov 2024

4/10 Poor

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not fully cleaned. There were socks and kleenex on the floor when we arrived. The pool is very dirty with hair floating in clumps. There were no towels in the swimming area. Front desk was called and asked if towels could be brought and they never brought them. The conditioner bottle was empty on arrival and not refilled. There do not seem to be enough people working here.
Stayed 2 nights in Dec 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff! Very clean room!
Stayed 1 night in Aug 2024

4/10 Poor

Kaitlyn

Disliked: Cleanliness, property conditions & facilities
My over all opinion of this property is that it could be a lot cleaner. The shower in our bathroom has someone else’s hair, gross. There was dust and splash on the front of the bathroom vanity that was not wiped down after the last guest. The bed was very uncomfortable, and there was no remote for the tv. I will give 5 star rating to drifters for the delicious food and beer!
Stayed 1 night in Nov 2024

6/10 Okay

Wallace

Liked: Cleanliness
Disliked: Staff & service
Staff were rude, parking was troublesome. Not much in the area for the price they charge. Not worth it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very friendly and helpful. The room was clean and spacious. They checked in on us every day making sure we were satisfied.
Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

First time to Rochester. This hotel was right down the street from Kodak Hall at Eastman College of Music. Yunchan Lim piano recital was the attraction. Hilton Garden Inns have a business-standard quality but this Downtown Rochester location is definitely a cut-above. People working here understand the word ‘Hospitality’and demonstrate it constantly. Plus the food is really good. The breakfast buffet was far superior to similar at the United lounge in SFO. You definitely get value here but more importantly you get lots of positive human interaction - if that matters to you as much as it does to me.
Stayed 2 nights in Nov 2024

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
They are renovating the garage and that was a bit difficult to figure out. Enjoyed the stay - convenient to our event and the shuttle was available for us to use!
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel (outside) area is ok. If you want nice restaurants, museums you have to drive about 3 miles from hotel.
Stayed 1 night in Jul 2024