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DoubleTree by Hilton Rochester

4.0 star property
Hotel with free parking, near Marketplace Mall

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Rochester

Exterior
Junior Suite, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV, MP3 dock
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Free airport shuttle
The current price is SAR 427
SAR 487 total
includes taxes & fees
25 Feb - 26 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Non-Smoking, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard, One King and One Sofa Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard, One King and One Sofa Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Sofa bed - twin
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Accessible, Roll In Shower

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Accessible, Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard, Two Double Beds

Standard, Two Double Beds | Premium bedding, in-room safe, desk, iron/ironing board

Standard, Two Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Homewood Suites Rochester Henrietta

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
8.4 out of 10, Very Good, (734)
The price is SAR 398
SAR 454 total
includes taxes & fees
9 Mar - 10 Mar
Homewood Suites Rochester Henrietta

About the neighborhood

Map
1111 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Marketplace Mall - 2 min drive
  • Tim Hortons Iceplex - 4 min drive
  • University of Rochester - 7 min drive
  • Rochester Institute of Technology - 8 min drive
  • Strong - 10 min drive

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Dairy Queen - ‬5 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Tully's Good Times - ‬12 min walk

About this property

DoubleTree by Hilton Rochester

Upscale hotel near Marketplace Mall
Located close to Tim Hortons Iceplex, DoubleTree by Hilton Rochester provides a free roundtrip airport shuttle, a free grocery shopping service, and a terrace. The on-site American cuisine restaurant, Bistro 252, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and RV/bus/truck parking
  • Express check-out, a 24-hour front desk, and meeting rooms
  • Guest reviews speak highly of the pool and helpful staff
Room features
All 248 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 5 AM - 11 PM
  • Airport shuttle on request
  • Free area shuttle up to 3 miles
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: USD 15.50 for adults and USD 8.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Bistro 252
  • Trellis Lounge

Things to do

  • 24-hour fitness center
  • Indoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (12480 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.50 for adults and USD 8.95 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The sauna (surcharge) is open 9 AM-8 PM daily. Access is limited to 1 guest at a time.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Rochester
DoubleTree Hilton Rochester
DoubleTree Rochester
Hilton DoubleTree Rochester
Hilton Rochester
Rochester DoubleTree
Rochester DoubleTree Hilton
Rochester Hilton
Strathallan Hotel Rochester
DoubleTree Hilton Rochester Hotel
DoubleTree by Hilton Rochester Hotel
DoubleTree by Hilton Rochester Rochester
DoubleTree by Hilton Rochester Hotel Rochester

Frequently asked questions

Does DoubleTree by Hilton Rochester have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is DoubleTree by Hilton Rochester pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Rochester?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Rochester?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Rochester?

Check-out is at 11:00 AM.

Does DoubleTree by Hilton Rochester provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 5 AM–11 PM on request.

Where is DoubleTree by Hilton Rochester located?

Situated near the airport, this hotel is 1.3 mi (2.2 km) from Marketplace Mall and 1.6 mi (2.6 km) from Tim Hortons Iceplex. University of Rochester and Rochester Institute of Technology are also within 6 mi (10 km).

DoubleTree by Hilton Rochester Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 492 out of 1003 reviews
Rating 8 - Good. 251 out of 1003 reviews
Rating 6 - Okay. 106 out of 1003 reviews
Rating 4 - Poor. 84 out of 1003 reviews
Rating 2 - Terrible. 70 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Nyriah

Disliked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

evette

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived on the evening of 1/19/25. There was a large crowd watching a sporting event in the main lobbies and dining area. It was about 8pm and I was told that they crowd would most likely be gone by 9pm. At 1030 pm the crowd was still downstairs keeping my 3 year old daughter up. I called the front desk to complain and was told that they were working on it. We drastically changed our plans for the following day because we had to sleep in to catch up on the rest that we missed the night before.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jaria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice- our go to
Stayed 1 night in Jan 2025

10/10 Excellent

Elmir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply excellent
Stayed 1 night in Jan 2025

8/10 Good

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and experience overall. Property is going through the upgrade, however, and some rooms don’t have hot water.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tyrone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. Unfortunately during check-in, the “computer system went down” and the staff was unable to check me in for 35 minutes. The only other issue was that the hotel walls were paper thin, to the point that you could make out what people in the next room were saying. Everyone will definitely hear any romantic encounters. There are lots of options in the near area for dining, the hotel has a bar (expensive, but available) and it’s right off the highway. These are my reasons for my ratings. Be well everyone
Stayed 1 night in Dec 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Shantia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 1 night in Dec 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Thanks
Stayed 3 nights in Jan 2025

10/10 Excellent

Walter, Waldorf

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. I loved my room. It was perfect for my quick overnight stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Keira

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I really love the scenery, when you pick the right time to go it truly is such a great place to be.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yaritza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
What I Liked - Options for entertainment, Friendly Desk Staff, Layout. What I didn't like: Shower in Room 403 did work and cleaning staff didn't restock coffee cup or grounds
Stayed 2 nights in Dec 2024

6/10 Okay

Earle

Stayed 2 nights in Dec 2024

10/10 Excellent

Patrina, Norcross

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay on a short weekend trip. Hotel seems a little dated but was clean, quite and close to eateries and stores
Stayed 3 nights in Dec 2024

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is in desperate need of renovation. It’s no wonder the occupancy was so low. The shower was filthy - floor and hardware were rusted, caulk was orange, they attempted to cover the condition with a bath mat that only created more mold. There was an old room key laying on the floor, evidence of the poor cleaning job between guests. Every single smoke detector in the hallway was ripped off the wall and beeped all night. The TV stopped working. The trash cans outside the hotel were overflowing with trash and cigarette butts left all over. We checked out early and found another hotel.
Stayed 4 nights in Dec 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

francis

Traveled with family
Liked: Cleanliness, staff & service
No coffee available in lobby in the mornings.
Stayed 2 nights in Dec 2024

8/10 Good

Amjed

Stayed 1 night in Nov 2024

10/10 Excellent

Dorothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, staff very friendly
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet place
Stayed 3 nights in Sep 2024