4/10 Poor
Sandy D.
18 November 2024
Disliked: Cleanliness
It's a Bugs Life
I have a lot to say about a one night stay. This is an honest review that I hope the Host reads and takes action so that the next guest has a better experience. If I could include pictures with this review, I wouldn't need to say a single word. Let me start with the good before I mention the disgusting.
Good:
* The location was perfect for our stay and easy to find
* Parking was well marked and FREE!
* The entire check-in process was smooth
* Host was responsive to communication
Disgusting:
* There was a dirty mop bucket w/broom inside the door with a pile of dirt
* We found bugs inside the kitchen drawers!!!!!!!!!
* No dishwasher. Guests have to hand wash the dishes. Not very sterile and the cups still had coffee rings from a previous guest.
* We found dirty washcloths under the sink
* We found a dirty bath towel rolled up in a ball under the bath vanity sink
* The shower caddy was covered in soap residue from previous guests
* Floors were sticky and dirty. We found coins everywhere.
* Outlets in the bathroom do not work.
* Sofa and chair had smelly slipcovers that you are not allowed to remove, so we didn't sit on the furniture.
Amenities that would have been appreciated: Box of tissues, clean washcloths
I will say that the host did offer a refund if we hadn't touched anything, but we had used the toilet. We were only in Rochester for one night and had no spare time to research other options and still make our show on time. We decided to just grin and bear it.
Sandy D.
Stayed 1 night in Nov 2024