Cottages in Richmond-upon-Thames

"The house and location was great. Our only issue was the second bedroom had no closet or storage place. "

"Communication from the owners was poor right up until the day of check in. I made contact a few days before we were due to stay, to understand the process of check in. After reading my messages, they totally ignored them and we had to call the night before to make sure that our booking was actually in place. The property itself was spacious and clean, but unfortunately there was no love put into this place at all. The decor was bland and uninviting and minimal to say the least. The chest of...

"The cottage was clean, cozy, and had all the amenities we needed to end our UK trip. We were able to rest, enjoy the sun in the garden, and recoup from our adventure, before hopping on a plane home. Our host was kind and accommodating and responded very quickly. It's a beautiful neighborhood. The only thing to note is it is quite a long walk to/from the train stations and grocery stores. You will need a car or bus to get there."

"We had absolutely no heating. I tried several times to contact the owner by email, messenger and by phoning her. No reply. I had been in contact with her regarding check in via email and messenger, I even sent a photo of the temperature in the house. 10 degrees. I had to source 2 radiators myself, which a kind neighbour lent us. I would like a refund for our inconvenience "

"Family and friend gathering. 9 adults over 50 years old. We enjoyed being on the Themes and spent our time outside. The house is not meant for that many adults even though it has 5 bedrooms. Many of the beds were too short and one room is clearly a children’s room. The place needs some TLC on furniture, rugs, beds (sag in middle) and outdoor cleanliness…lots of spider webs. But that also adds to the charm. Things to note. One room has up and down steps to bathroom and a very narrow opening. We...

"Stayed with our family and greatly enjoyed the property which is clean, bright and spacious with all necessary amenities. Excellent west London location, being only a two minute walk from the tube, making a great launching point for exploring the London sights and attractions. Plenty of street parking but relatively pricey - recommend that you arrange a visitor permit with the host if staying for more than a few days. If self catering, all necessary appliances, cookware and utensils are...

"Lovely property with good facilties, the roof terrace is a fantastic feature with table, chairs and sun loungers. The host David is nice, freindly and helpful."