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"Everything was great"

"Wonderful staff and great room! They even threw in a complimentary breakfast and free room upgrade as we were only staying one night. "

"Very nice customer service."

"The front door men were very very friendly. Front desk was very nice. Room was very clean, great view. "

"Loved the property, Loved the accommodations. Loved the proximity to everything. The food was wonderful."

"The location of this hotel is hard to beat for easy access to Terminal 3. Rooms are very comfortable. The rooftop bar is nice. We didn’t eat in the restaurant this time but have had a decent meal there in the past. Disappointed with the range of light snacks available in the lobby for those who don’t want a full meal. There were a few sandwiches there when we checked in but all had disappeared when I went back down after depositing cases, and repeated promises that they would be refreshed never resulted in anything arriving. We made do with a bag of peanuts. "

"Staff were quick to check me in. The building has a lot of character and charm. Firm beds. The tube is two minutes away. "

"I requested a quiet room, 2 nd night not so quiet, but reported to reception and they sorted it out in under a quarter of an hour thank you "

"This is the 3rd time I’ve stayed here and I think it’s a great find in central London. Staff are always super friendly, rooms are consistent in their comfort and amenities. Location is spot on. Clearly they work hard to provide a great experience for the price. Genuinely impressed! "