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"Property is located up a very steep slope. Would be a workout to lug your baggages up if u are not driving. I am impressed with the cleanliness but disappointed with the staff service. No extra pillow available when requested."

"非常不滿意簡直是爛透了！房間老舊有霉味，洗澡沒有熱水，與網路上的照片不符還死鴨子嘴硬，員工服務態度極差！極度不推薦前往此地住宿！爛透了！價格不菲不如去住國民賓館！餐點也非常難吃！一個字，爛！"

"My wife and I needed to get away to refresh and relax. Brilliant Twins did the trick. We traveled in December so the nights were cool which meant that the room was cool. There was no heat but the bed-warmer was great - we rested well on the firm bed. The room was rustic, with no carpeting, but generally clean and kept up well. The Bathroom was simple and good enough! We arrived at night so we couldn’t really tell what the exterior looked like. When we woke up in the morning we were blown away...

"Price of stay includes free tickets to nearby Green Park and Little Swiss flower garden. Room size adequate , no frig or air conditioner (usually not very warm even in summers)."

"The staff was great and very nice and kind to us! The room itself had everything we needed but it is an old building where sounds in other rooms can easily be heard and the plumbing seems like it needs updating. That being said I quite enjoyed my stay especially for the price!"

"I get a 2 storey room with a balcony at the lower floor. You able to observe the stars from balcony if the weather is good. The breakfast is an order to make which is really good. The staff are friendly and helpful. Mini bar and snacks are free to use, included a bottle of red wine (small) from Old England!"

"In any other place, I would have given this 4 stars. However, given the shortage of reasonably-priced, top-notch hotels around the lake, my 5-star rating reflects what was available for Taiwan. The room was very nice, and the hotel was close to the bus station and to the start of the trails around the lake. The staff was incredibly friendly and helpful, and made our entire stay around Sun Moon Lake a great experience. Any issues we experienced, such as a slow elevator, narrow stairs, too few...

"The beds are very big and comfort. However, one side note is that there is no lift. Need 2 pax to carry a heavy 29" luggage up and down the flight of stairs to the 3rd storey."