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"It was a very beautiful and clean hotel. Dog friendly being a plus. The staff was very helpful and attentive. "

"The only negative was that other guest’s dog lefy 2 piles of geces in the corridet. Someone tried to remove it but left 2 significant feces smears on the carpet. We immediately notified front desk receptionist. Then next morning we told the housekeeper who was aware. The smears remained for our entire visit until our last morning when we submitted complaints to reception director again, it was finally cleaned at the time of our departure. We completed guest surveys & complaint forms. Since dogs...

"This is a beautiful hotel in a nice part of the old town. The hotel decor is stunning. The wellness section was a great addition. We got a free upgrade to a gorgeous suite - thank you hotel!! It made our stay even more special. We would highly recommend. "

"The personnel are very kind, place very near to the centre for the christmas market and walkable to the train station."

"Very holiday atmosphere! "

"Basel is a quaint city. Rooms were clean. Easy public transportation to downtown and zoo. The hotel bar had a great attentive bartender and breakfast was a good spread every day."

"It's a classic Alsatian property that was charming and clean. Lovely staff. "

"Very charming hotel which is located in the heart of Colmar"