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Best Western Hotel Zen

4.0 star property
Family-friendly hotel with free breakfast and free valet parking

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Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed) | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Bar (on property)
Point of interest
Lobby
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Breakfast included
  • Parking included
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

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About the neighborhood

Map
Av. 6 de Diciembre, N26-112 y San Ignacio, Quito, Pichincha, 170516

What's nearby

  • Foch Square - 11 min walk - 1.0 km
  • Parque La Carolina - 16 min walk - 1.4 km
  • General Rumiñahui Coliseum - 3 min drive - 2.5 km
  • Basilica of the National Vow - 5 min drive - 4.2 km
  • Independence Square - 5 min drive - 4.6 km

Getting around

  • Universidad Central Station - 11 min drive
  • Carolina Station - 15 min walk
  • Mariscal Sucre Intl. Airport (UIO) - 53 min drive

Restaurants

  • ‪Fankør - ‬12 min walk
  • ‪Sweet & Coffee - ‬4 min walk
  • ‪KFC - ‬4 min walk
  • ‪Campero Av. Colón - ‬8 min walk
  • ‪Domino's Pizza - ‬6 min walk

About this property

Best Western Hotel Zen

Upscale family-friendly hotel near Foch Square
Located close to Chapel of Man and Basilica of the National Vow, Best Western Hotel Zen provides free full breakfast, a terrace, and a coffee shop/cafe. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Babysitting (surcharge), smoke-free premises, and a front-desk safe
Room features
All guestrooms are individually decorated, and include comforts such as premium bedding and bathrobes, in addition to thoughtful touches like late night room service and free WiFi.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets and free cribs/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6 AM–10 AM
  • 1 coffee shop/cafe
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 32 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Zen Suites Quito
Zen Suites Quito
Best Western Hotel Zen Quito
Best Western Zen Quito
Best Western Zen
Best Western Hotel Zen Hotel
Best Western Hotel Zen Quito
Best Western Hotel Zen Hotel Quito

Frequently asked questions

Is Best Western Hotel Zen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Hotel Zen?

Self parking and valet parking are free at this property.

What time is check-in at Best Western Hotel Zen?

Check-in start time: 2:00 PM; Check-in end time: noon.

What time is check-out at Best Western Hotel Zen?

Check-out is at noon.

Does Best Western Hotel Zen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 32 per vehicle applies.

Where is Best Western Hotel Zen located?

This family-friendly Quito hotel is located in a shopping district, within 3 mi (5 km) of Foch Square, Chapel of Man and Basilica of the National Vow. Independence Square and Catedral Metropolitana de Quito are also within 3 mi (5 km). Carolina Station is 15 minutes by foot and Pradera Station is 18 minutes.

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Best Western Hotel Zen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 136 reviews
Rating 8 - Good. 44 out of 136 reviews
Rating 6 - Okay. 9 out of 136 reviews
Rating 4 - Poor. 4 out of 136 reviews
Rating 2 - Terrible. 2 out of 136 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, comfortable, well located
Hotel Zen provided a comfortable stay for our group as we came & went from Quito during our stay. Conveniently located near the busy Mariscal district, we found everything we wanted within walking distance from the hotel. Rooms were spacious, comfortable and service from the entire staff was courteous, attentive and much appreciated. Neighborhood eateries, cabs and/or Uber arrangements and assistance with anything that arose during our stay...all accomplished with a friendly smile. I will be back on my next visit to Quito!
Stayed 1 night in Mar 2020

10/10 Excellent

JIALONG

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent services, nice people and excelent food, super comfortable and very cozy rooms
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2020

10/10 Excellent

Ahmad, Los Angels, California

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It located in a great and central part of the city. Staff is great. Breakfast is satisfying. Rooms and hotel are in great shape, clean and everything in working order.
Stayed 2 nights in Mar 2020

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, safe, great service, decent breakfast!!!
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and their friendliness were outstanding. Our room was kept very clean and breakfast was always supplied with a good variety of fruits with the breakfast menu. If the hotel had a good restaurant that served dinner as well as breakfast that would be a welcome addition to the stay at the hotel.
Stayed 28 nights in Dec 2019

10/10 Excellent

Durier Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pesar de haber estado solo una noche, fue muy bueno, confortables las habitaciones.
Stayed 1 night in Jan 2020

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный номер с видом
Нам очень понравилась гостиница. Чистая, новая, номер был на 7-м этаже с видом на город. Обслуживание выше всяких похвал. Персонал всегда старался помочь. Завтрак вкусный. Также мы организовывали трансфер из аэропорта до гостиницы и обратно. Цена была дешевле, чем если бы мы ехали убером.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
the Wi-Fi is slowly，网络太差了，连个网页要打开半天。。。。。。。。。。。。。。。
Stayed 2 nights in Dec 2019

8/10 Good

Sergio, Medellin, Colombia

Liked: Cleanliness, staff & service
It's a nice hotel, but they do have to improve in some aspects: Internet speed is terrible Noise from the street They had a problem the first day with water temperature, next day it was fine.
Stayed 2 nights in Dec 2019

10/10 Excellent

Cahit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2019

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quito visit
great breakfast modern rooms
Stayed 4 nights in Dec 2019

8/10 Good

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Hotel with great staff.
Stayed 5 nights at this business hotel. Pros: Room and bathroom were comfortable, modern and clean. Good location with plenty of restaurant options three blocks away. Staff were fabulous! Especially Angel. Also Ricardo a driver recommended by hotel was excellent! He took us on day long tours to volcanos and other interesting sites. Cons: Breakfast was bellow average served in unattractive room without windows. Tiny lobby. Not sure why the hotel name includes the word Zen? This is definitely a business hotel.
Stayed 5 nights in Nov 2019

10/10 Excellent

ZC, GYE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo, bien ubicado, trato excelente del personal, me ayudaron para conectar el internet en mi computador, buen desayuno,muy limpio.
Stayed 2 nights in Nov 2019

4/10 Poor

LINO

Disliked: Staff & service
Calidad precio ofrecida no se corresponden
Hotel bien situado. La calidad precio no se corresponde, tiene que mejorar en varios aspectos. Desayuno, habitación, loby
Stayed 1 night in Nov 2019

8/10 Good

Vitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa opcao a bom pteço
Hotel q cumpre a sua funçao com bos relaçao preco/qualidade e relativamente bem situado. Bom serviço sem gdes luxos.
Stayed 1 night in Nov 2019

10/10 Excellent

GabrielRosero, Guayaquil, Ecuador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar acogedor, el desayuno tipo buffete excelente. Muy buen avista y cerca de todo.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
La vista desde la habitación y la ventana de atención del personal incluyendo a la chica de lor tours
Stayed 5 nights in Sep 2019

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend Quito hotel
Outstanding stay over three days. Well-located modern comfortable hotel in Quito. Great selection of restaurants and bars within 10 minutes in several directions. Also, huge supermarket 5 minutes away.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 4 nights in Aug 2019

10/10 Excellent

Jean Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel fabuloso.
Um hotel fabuloso, quarto amplo e aconchegante. Café da manhã mto bom. Só senti falta de serviço de restaurante, O hotel poderia ser ainda melhor.
Stayed 8 nights in Aug 2019