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"Amazing"

"We booked recently to go skiing and couldn’t have picked a better hotel! We reserved indoor parking, which cost 20€ per day, but was worth it. On arrival the staff were helpful and friendly, in fact everyone was lovely throughout our stay. The rooms were a reasonable size, with a shower and bath, which was welcome after a day on the slopes. The best things about the hotel are its position, which is a short walk to the gondola and the spa facilities. For 15€ each we could use the spa for an hour, which was fantastic! If you want a particular time, I’d even pre book this before you arrive as the more popular times, say 5 or 6pm, were fully booked. We ate in the buffet restaurant in the evening and were happy with the choice and quality of the food. We will return to Arinsal soon and this will definitley be our first choice for accommodation. "

"It was an amazing experience! Everything was wonderfull, from the check in. ths staff, live music at the irish bar, breakfast, spa, room... Well be back soon thank you so much!"

"It’s nice."

"Lovely hotel, great bathroom and rooms. Delicious breakfast and close to the ski hire and lifts!"

"Fab hotel. Comfy room with lots of space. "

"The staff was very friendly and the restaurants were excellent"

"The room is very simple. And it's about 10 minutes away from reception. When we arrived we immediately smelled a bad odour, as if it had been closed for a long time. Then we noticed that the floor was dirty with dust and hair. We also noticed that they didn't have any shower gel or shampoo. The next morning at around 9am we asked for shampoo and shower gel. When we came back at 4pm we still didn't have any, so we had to go back to reception, which is a long way away, and ask again. They apologised and said they had a problem with the cleaners. I got the impression that the cleaning staff had too much work to do. That same night we had no internet. Once again we had to go to reception, which was closed and didn't open until 4pm. All day we had no Wi-Fi. At 4pm the receptionist said that in 10 minutes someone would fix the Wi-Fi and no-one turned up. We had no Wi-Fi for almost 2 days and when it came back it was extremely slow, you could barely open Google. I was really disappointed because the photos of the room looked like one thing and when they arrived it was something completely different, when we saw the photos we were under the impression that we would have a balcony and we didn't. We didn't have a balcony."

"Great pet friendly hotel "