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Hilton Queenstown Resort & Spa

5.0 star property
Lakefront hotel with a full-service spa and a fitness center

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hilton Queenstown Resort & Spa

Restaurant
Room, 1 King Bed (Relaxation) | Exterior
Restaurant
Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing
Deluxe Room, 1 King Bed (Plus) | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
    Hot Tub
  • Spa
    Spa
  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Pool
    Pool
The price is SAR 472
SAR 543 total
includes taxes & fees
13 Oct - 14 Oct

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe 2 Bedrooms, Lake View (Residence)

Deluxe 2 Bedrooms, Lake View (Residence) | View from room

Deluxe 2 Bedrooms, Lake View (Residence)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 100 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 44 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing

Room, 1 Queen Bed, Accessible

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 45 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (Residence)

Suite, 2 Bedrooms (Residence) | Private kitchen | Fridge, coffee/tea maker, electric kettle

Suite, 2 Bedrooms (Residence)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 100 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Deluxe Room, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Room, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 44 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite) | Premium bedding, minibar, in-room safe, soundproofing

Suite, 1 King Bed (Lake Wakatipu Suite)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 54 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus) | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Room, 1 King Bed (Plus)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation) | Premium bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed (Relaxation)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 46 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Residence)

Suite, 1 Bedroom (Residence) | Resort view

Suite, 1 Bedroom (Residence)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 60 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room, Lake View

Highlights

Balcony or patio
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Building design
Kamana Lakehouse
Hot Tub
Spa
Parking included
Free WiFi
9.4 out of 10, Exceptional, (345)
The price is SAR 679
SAR 781 total
includes taxes & fees
13 Oct - 14 Oct
Kamana Lakehouse

About the neighborhood

Map
Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300

What's nearby

  • Remarkables Park Town Centre - 4 min drive
  • Queenstown Event Centre - 4 min drive
  • Queenstown Gardens - 10 min drive
  • Kiwi and Birdlife Park - 11 min drive
  • Skyline Queenstown - 12 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 4 min drive

Restaurants

  • ‪Airspresso Airport Cafe Queenstown - ‬4 min drive
  • ‪Pedro's House of Lamb - ‬12 min drive
  • ‪Rata - ‬10 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Odd Saint - ‬11 min drive

About this property

Hilton Queenstown Resort & Spa

Luxury hotel by the lake
At Hilton Queenstown Resort & Spa, you can look forward to a free grocery shopping service, a rooftop terrace, and shopping on site. Adventurous travelers may like the cycling at this hotel. Indulge in aromatherapy, a massage, and a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at Wakatipu Grill, the on-site restaurant. Free WiFi in public areas is available to all guests, along with a garden and a hair salon.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A ferry terminal shuttle, express check-out, and a banquet hall
  • A front-desk safe, meeting rooms, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 220 rooms have comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and travel cribs
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch HDTVs with premium channels
  • Balconies or patios, refrigerators, and electric kettles

Languages

Afrikaans, Chinese (Mandarin), Czech, Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (NZD 16 per day)
  • Valet parking on site (NZD 40 per day; includes in/out privileges)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: NZD 30 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Wakatipu Grill
  • Stacks Pub

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Free newspapers
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from September 18 2024 to December 20 2024 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 30 per person
  • Fee for in-room wireless internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Self parking fee: NZD 16 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent
  • Facilities fee: NZD 20 per person, per day and includes use of: spa tub; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Queenstown
Hilton Queenstown Resort
Hilton Resort Queenstown
Queenstown Hilton
Queenstown Resort
Resort Queenstown
Hilton Queenstown Hotel Queenstown
Hilton Queenstown Resort Spa
Hilton Queenstown Resort Spa
Hilton Queenstown Resort & Spa Hotel
Hilton Queenstown Resort & Spa Kawarau Falls
Hilton Queenstown Resort & Spa Hotel Kawarau Falls

Frequently asked questions

Does Hilton Queenstown Resort & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hilton Queenstown Resort & Spa?

As of 27 Ram., 2024, prices found for a 1-night stay for 2 adults at Hilton Queenstown Resort & Spa on 13 Shaw., 2024 start from $144.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Queenstown Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Queenstown Resort & Spa?

Self parking is available for NZD 16 per day. Valet parking is available for NZD 40 per day. Limited spots are available.

What time is check-in at Hilton Queenstown Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hilton Queenstown Resort & Spa?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is Hilton Queenstown Resort & Spa located?

Situated on the waterfront, this luxury hotel is within 1 mi (2 km) of Lake Wakatipu, The Kingston Flyer, and Remarkables Park Town Centre. Frankton Beach and Queenstown Event Centre are also within 2 mi (3 km).

Hilton Queenstown Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1004 reviews" "
Rating 8 - Good. 238 out of 1004 reviews" "
Rating 6 - Okay. 118 out of 1004 reviews" "
Rating 4 - Poor. 71 out of 1004 reviews" "
Rating 2 - Terrible. 24 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shareen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location provided a sense of peace and relaxation. The service was great, and the water taxis convenient. Recommend highly.
Stayed 4 nights in Jul 2024

10/10 Excellent

Renee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was such a good stay! Front desk are very helpful and accommodating as well. Will definitely be back and have told others to look at staying there for a weekend getaway
Stayed 1 night in Sep 2024

6/10 Okay

Hiten Kumar

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The place lacked cleanliness in general. Whether its the bar area filled with customers dirty dishes or the pillows with dirt or the bath tub being not washed etc etc. i had something biting my skin whole time i stayed there.
Stayed 5 nights in Sep 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Our go too Queenstown accommodation. Easy to catch the ferry/boat into town to avoid traffic between Frankton and Queenstown. Will be back
Stayed 1 night in Sep 2024

10/10 Excellent

FREDERICK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Arden

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, beautiful location just a bit far from city centre which is probably my fault for not looking into it. Other then that it was a great stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, comfy beds, nice bathroom
Stayed 1 night in Sep 2024

10/10 Excellent

Jaycil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, staff were amazing, excellent facilities.
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Stayed 1 night in Aug 2024

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time I stayed here and I love it. It's a nice escape from the city centre but it's only a short ferry ride away. The rooms are spacious and beautiful and very relaxing.
Stayed 3 nights in Sep 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views across the water.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jade

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a few days of traveling and exploring, we arrived feeling a bit tired and unsure about where to park while checking in. A staff member outside immediately noticed our confusion and kindly stepped in to assist without us even asking. He was incredibly friendly and helpful. Inside, we were greeted warmly by Lara at the front desk, who was not only kind but also very informative. She answered all our questions and ensured we had all the information we needed about our room, parking, and breakfast. I couldn’t speak more highly of her service. When we returned to get our bags from the car, still debating whether to handle the bags or parking first, the same gentleman who had assisted us earlier graciously offered to carry our heavy bags to the room while we sorted out parking. His help was truly a lifesaver, especially given our fatigue, and he did it with professionalism, kindness, and a smile. The room was impeccable—clean, comfortable, and beautifully maintained. We encountered a small issue with the TV (a minor glitch), but after texting the front desk, Carl responded promptly and quickly arranged for someone to come up and fix it. The issue was resolved in no time. Housekeeping did an excellent job with the turn-down service, and we truly appreciated that while the room was spotless, our personal belongings were respectfully left untouched. It was a thoughtful and appreciated detail. We also ordered room service, and the food was simply fantastic. The lady who deliv
Stayed 3 nights in Sep 2024

6/10 Okay

Pamela Anne

Stayed 5 nights in Aug 2024

6/10 Okay

Alvin

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Rooms are beginning to look dated. Area can be noisy when the planes are landing/ taking off - even inside the room. Description states there’s a coffee maker but it’s just a kettle not a coffee machine
Stayed 3 nights in Aug 2024

8/10 Good

Adam, Gisborne

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed there for three nights it was very comfortable very warm rooms with the fireplaces. We got there on a Monday and stay through till Thursday only one of the restaurants was open on the Monday and the Tuesday.
Stayed 3 nights in Aug 2024

6/10 Okay

Ryan Mitchell

Traveled with family
Liked: Cleanliness, staff & service
Had to pay for parking, fireplace wasn't a real fireplace just a little gas fire that barely produced heat, bathroom poorly ventilated had to buy air freshener apart from that pretty good stay.
Stayed 7 nights in Aug 2024

10/10 Excellent

Mike

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2024

10/10 Excellent

Phillip

Stayed 6 nights in Jul 2024

10/10 Excellent

Tiopira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Zyander

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay we enjoyed our time
Stayed 2 nights in Jul 2024

4/10 Poor

Sameera Larisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Too far for everything
Stayed 2 nights in May 2024

8/10 Good

Arvind

Stayed 4 nights in Jul 2024

10/10 Excellent

paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to airport, great room, nice views, easy to get around, great lobby
Stayed 4 nights in Jul 2024