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Rendezvous Heritage Hotel Queenstown

4.5 star property
Suburban hotel with a fitness center and a sauna

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Photo gallery for Rendezvous Heritage Hotel Queenstown

Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas
Daily buffet breakfast (NZD 38 per person)
Exterior
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
The current price is SAR 482
SAR 555 total
includes taxes & fees
1 May - 2 May

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio Suite, Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, Lake View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LCD TV
Washer/dryer
  • Lake view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Studio Suite Lakeview

In-room safe, desk, blackout drapes, iron/ironing board

2 Bedroom Studio Suite Lakeview

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LCD TV
Washer/dryer
Pillowtop bed
  • Lake view
  • 88 sq m
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, Lake View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • Lake view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room Non-Lakeview

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room Non-Lakeview

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Studio Suite Non-Lakeview

In-room safe, desk, blackout drapes, iron/ironing board

2 Bedroom Studio Suite Non-Lakeview

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LCD TV
Washer/dryer
  • 88 sq m
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for Studio Suite Non-Lakeview

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite Non-Lakeview

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LCD TV
Washer/dryer
Blackout drapes/curtains
  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Deluxe Room Non-Lakeview

Family Deluxe Room Non-Lakeview | Miscellaneous

Family Deluxe Room Non-Lakeview

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Executive Room Non-Lakeview

Executive Room Non-Lakeview | In-room safe, desk, blackout drapes, iron/ironing board

Executive Room Non-Lakeview

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Coffee/tea maker
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Map
91 Fernhill Road, Queenstown, 9197

What's nearby

  • TSS Earnslaw Steamship - 19 min walk - 1.6 km
  • Kiwi and Birdlife Park - 3 min drive - 2.0 km
  • Queenstown Mall - 3 min drive - 1.9 km
  • Skyline Queenstown - 3 min drive - 2.1 km
  • Queenstown Gardens - 5 min drive - 3.0 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 12 min drive

Restaurants

  • ‪Fergburger - ‬3 min drive
  • ‪Skyline Gondola - ‬3 min drive
  • ‪Patagonia Chocolates - ‬19 min walk
  • ‪Smiths Craft Beer House - ‬19 min walk
  • ‪Mrs. Ferg Beach Street - ‬19 min walk

About this property

Rendezvous Heritage Hotel Queenstown

Luxury eco-certified hotel in the city center
Consider a stay at Rendezvous Heritage Hotel Queenstown and take advantage of a terrace, a garden, and a library. Adventurous travelers may like the cycling at this hotel. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Mackenzies Restaurant, offers breakfast, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Tour/ticket assistance, a gift shop, and a TV in the lobby
  • A front-desk safe, multilingual staff, and free newspapers
  • Guest reviews give top marks for the breakfast, pool, and convenient parking
Room features
All 175 rooms offer comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean, spacious rooms at the property.
Other amenities include:
  • Free toiletries and hair dryers
  • 49-inch LCD TVs with premium channels
  • Refrigerators, free infant beds, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Covered self parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,078 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 11:00 PM

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Frequently asked questions

Does Rendezvous Heritage Hotel Queenstown have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Rendezvous Heritage Hotel Queenstown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rendezvous Heritage Hotel Queenstown?

Self parking is available for NZD 15 per night.

What time is check-in at Rendezvous Heritage Hotel Queenstown?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Rendezvous Heritage Hotel Queenstown?

Check-out is at 10 AM.

Where is Rendezvous Heritage Hotel Queenstown located?

Located in the heart of Queenstown, this luxury hotel is within a 15-minute walk of Mt Crichton Loop Track and Lake Wakatipu. SKYCITY Wharf Casino and Steamer Wharf are also within 1 mi (2 km).

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Rendezvous Heritage Hotel Queenstown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 651 out of 1091 reviews
Rating 8 - Good. 320 out of 1091 reviews
Rating 6 - Okay. 75 out of 1091 reviews
Rating 4 - Poor. 25 out of 1091 reviews
Rating 2 - Terrible. 20 out of 1091 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and staff were super friendly, especially the trainees.
Stayed 3 nights in Mar 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view from our lake view.

10/10 Excellent

Mal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lakeside studio has a beautiful view and a large, well appointed and very comfortable space
Stayed 1 night in Mar 2025

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. Good dining and breakfast for extra fee
Stayed 1 night in Feb 2025

10/10 Excellent

Stevie-Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely adored our stay at the Heritage. From signing in to signing out we had a lovely experience. The staff were so kind and helpful and the hotel itself was gorgeous. Our only bit of feedback- and I’m scraping the barrel here- is that it would be nice to have smart TVs and drop the sky as it makes for better watching but with all the entertainment in the area and the stunning scenery there was little time for TV anyway.
Stayed 2 nights in Mar 2025

10/10 Excellent

Katherine A

Liked: Amenities
The staff was helpful and friendly. We stayed in a Lakeview room and our balcony view was gorgeous! We always appreciate a good restaurant onsite and this one was excellent!
Stayed 4 nights in Mar 2025

6/10 Okay

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. The only down side is you have to pay for parking.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely setting, we really enjoyed our stay. The front desk service was excellent. The restaurant food/bar and service was also very good. My husband LOVED the fries. Loved how the pool was partially indoor and partially outdoor. Had a nice mountain view and was a beautiful walk to/from Queenstown.
Stayed 4 nights in Feb 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Teresa

Loved the in-room washer and bathrobes
Stayed 4 nights in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The two front desk people the day we arrived were amazing. It had been a rough drive there and they made me feel so welcome. Ten Stars!
Stayed 2 nights in Mar 2025

8/10 Good

penelope

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and roomy. Good view of beautiful scenery
Stayed 3 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A warm welcome from all staff, regardless of their role at the hotel. Or room was very comfortable and spacious, with a view of the mountains, lake and courtyard of hotel. Bathroom was excellent- fittings were immaculate and with a large shower and bathtub, and lots of hot water! Toiletries supplied were lovely. The food in the restaurant was delicious.
Stayed 3 nights in Mar 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
We had the best experience for our wedding, the staff were accommodating and our room was amazing, thank you!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff very helpful, and bed was comfortable. Would recommend staying here.
Stayed 4 nights in Jan 2025

8/10 Good

Lisa

Nice hotel
Stayed 7 nights in Jan 2025

10/10 Excellent

Shandesh

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Petraa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location we really enjoyed our stay. The toilets do not have an extracter fan and get very hot and the food at the restaurant/buffet is terrible but everything else was great.
Stayed 4 nights in Feb 2025

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Very functional -- furnishings a bit worn. Not many kitchen dishes and utensils. Good location.
Stayed 1 night in Mar 2025

10/10 Excellent

Diven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, the room had a bar fridge and itwas extremely chill.
Stayed 4 nights in Jan 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice balcony
Stayed 1 night in Feb 2025

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay...wonderful facilities; exceptional staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lake view. If you plan to stay here, I suggest you request a lake view when you book it. The view is amazing.
Stayed 3 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would definitely stay here again in the future
Stayed 1 night in Dec 2024

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Excellent views of the lake. Pool and hot tub.
Stayed 2 nights in Jan 2025