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Copthorne Hotel and Resort Queenstown Lakefront

4.0 star property
Eco-certified Queenstown hotel in Queenstown City Centre with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Copthorne Hotel and Resort Queenstown Lakefront

View from property
Exterior
Superior Lakeview King | In-room safe, desk, blackout drapes, iron/ironing board
Bar (on property)
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping
The price is SAR 625
SAR 718 total
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Lakeview 2 Double

Superior Lakeview 2 Double | In-room safe, desk, blackout drapes, iron/ironing board

Superior Lakeview 2 Double

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 28 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
  • 55 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King | In-room safe, desk, blackout drapes, iron/ironing board

Superior King

Highlights

Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior 2 Double

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Double

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Lakeview King

Superior Lakeview King | In-room safe, desk, blackout drapes, iron/ironing board

Superior Lakeview King

Highlights

Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Balcony

Copthorne Hotel & Apartments Queenstown Lakeview

Hot Tub
Parking included
Free WiFi
Restaurant
8.2 out of 10, Very Good, (1001)
The price is SAR 475
SAR 547 total
includes taxes & fees
9 Dec - 10 Dec
Copthorne Hotel & Apartments Queenstown Lakeview

About the neighborhood

Map
27 Frankton Road, Queenstown, 9300

What's nearby

  • Queenstown Gardens - 3 min walk - 0.3 km
  • Queenstown Beach - 5 min walk - 0.4 km
  • TSS Earnslaw Steamship - 11 min walk - 0.9 km
  • Kiwi and Birdlife Park - 14 min walk - 1.2 km
  • Skyline Queenstown - 15 min walk - 1.3 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cookie Time - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Rata - ‬6 min walk
  • ‪Kfc - ‬7 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

Upscale eco-certified hotel located in Queenstown City Centre
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Copthorne Hotel and Resort Queenstown Lakefront. For some rest and relaxation, visit the spa tub. The on-site local cuisine restaurant, Impressions Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Multilingual staff, smoke-free premises, and tour/ticket assistance
  • Concierge services, a banquet hall, and a porter/bellhop
  • Guest reviews give top marks for the helpful staff and location
Room features
All 187 rooms offer comforts such as 24-hour room service, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 32-inch TVs with satellite channels
  • LED light bulbs, refrigerators, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (NZD 15 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: NZD 35 for adults and NZD 17.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Impressions Restaurant

Things to do

  • Bike parking
  • Spa tub

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (1894 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.50 for children
  • Covered self parking fee: NZD 15 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
Copthorne Hotel Lakefront Queenstown
Copthorne Hotel Lakefront Resort Queenstown
Copthorne Lakefront
Copthorne Queenstown Lakefront
Copthorne Queenstown Lakefront Hotel
Copthorne Resort Queenstown
Hotel Copthorne Lakefront Queenstown
Lakefront Hotel Queenstown
Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
Copthorne Hotel Queenstown Lakefront
Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Frequently asked questions

Is Copthorne Hotel and Resort Queenstown Lakefront pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Copthorne Hotel and Resort Queenstown Lakefront?

Self parking is available for NZD 15 per day.

What time is check-in at Copthorne Hotel and Resort Queenstown Lakefront?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel and Resort Queenstown Lakefront?

Check-out is at 10 AM.

Where is Copthorne Hotel and Resort Queenstown Lakefront located?

Located in Queenstown City Centre, this eco-certified hotel is within a 5-minute walk of Queenstown Gardens, Queenstown Beach, and St Josephs Parish. Queenstown Ice Arena and Williams Cottage are also within 10 minutes.

Copthorne Hotel and Resort Queenstown Lakefront Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 392 out of 1002 reviews" "
Rating 8 - Good. 388 out of 1002 reviews" "
Rating 6 - Okay. 151 out of 1002 reviews" "
Rating 4 - Poor. 52 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Phillip

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel needs a big upgrade, getting very old, vanity was cracked and leaking, staff were very good, shower kept going scolding hot and cold.
Stayed 4 nights in Nov 2024

8/10 Good

Stacey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great being on the ground floor with a grass area and a beautiful view of the mountains and lake. Room was not ready when we arrived after 2pm and our room was not redressed until 5pm. Staff were very friendly and accommodating. The view of our room made up for it - would have been disappointed otherwise
Stayed 2 nights in Nov 2024

8/10 Good

John

Stayed 2 nights in Oct 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
A long walk to our room but a very quiet and convenient hotel. Lovely helpful staff at checkin
Stayed 1 night in Oct 2024

8/10 Good

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, stunning views! The hotel staff were helpful but not particularly jovial. The bathrooms were very very dated, but it didn't bother me as the view was so perfect. The continental breakfast was very limited. Close walk into town
Stayed 2 nights in Oct 2024

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views and great location!
Stayed 2 nights in Sep 2024

10/10 Excellent

Alannah

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. The spa was amazing.
Stayed 9 nights in Aug 2024

2/10 Terrible

Samuel

Stayed 3 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Adriane

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Rebecca

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Shirtika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Zoe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a good position. Close to the town. It was clean and the staff helpful
Stayed 7 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and our room 1455
Stayed 3 nights in Aug 2024

6/10 Okay

Gaurav

Traveled with partner
Disliked: Cleanliness, staff & service
No drinking water in the room. Heater was pretty average didnt heat the room properly. Wifi was terrible.
Stayed 2 nights in Aug 2024

6/10 Okay

Jasmin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Angeline

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could provide spa robes & shoes for the spa, especially being it winter and the facility is outside
Stayed 3 nights in Aug 2024

8/10 Good

Graeme

Traveled with family
Liked: Staff & service, amenities
The Copthorne is getting quite tired these days but the staff are excellent and you can’t ruin that wonderful view. A bit of a tidy up and facelift and it would go back to being one of the very best in Queenstown
Stayed 3 nights in Aug 2024

6/10 Okay

Esme Greene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was in need of updating. The blackout curtains were old and torn. Wallpaper was starting to peel in places. Wifi would connect but not work at all. Bathroom was clearly recently renovated. Room needed similar updates. Hallways were not well insulated throughout the hotel and it was drafty. Views were stunning and very convenient to downtown Queenstown.
Stayed 3 nights in Aug 2024

8/10 Good

Stephen Grayham

Liked: Cleanliness
It is getting a little dated but the view and position is perfect.. no real bar person just restaurant staff doing cocktails from a book.. but overall had a great stay and would consider coming back for sure
Stayed 7 nights in Jul 2024

10/10 Excellent

Michelle

Stayed 6 nights in Jul 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to town and lovely service at front desk.
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmo-Smail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, nature and food
Stayed 7 nights in Jul 2024