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"This is our go-to hotel for Cheltenham/Gloucester. Easy to get to, friendly staff, a pool and gym. The food on site is delicious. There are lots of options available, bar, restaurant, room service. Nice seating areas outside and lots of places to sit inside if you want to read or play board games. We use it as a home from home when we are visiting family in the area. Highly recommended."

"Great hotel and spa. The staff were hardworking, friendly and helpful. The food was of a very good standard for the price."

"This was a lovely hotel, with helpful and welcoming staff. We arrived a little late as the satnav ran out of charge, and the hotel was not well signposted, even though we stopped twice for directions. It was about 2040 when we arrived and restaurant service stopped at 2100, but reception rang through to say we were on our way and we enjoyed an excellent meal, most welcome after another 4 hour drive south down the M6 and M5 in heavy traffic. Room was reasonably spacious and adequate, lighting, TV, coffee etc, but best of all was the pool... best sized one I have seen in hotels, lovely steam room, sauna, and a jacuzzi over a bridge, giving extra round swim route. Staff in the spa very helpful. This hotel is not too far away from our home, less than 2 hours, and we will certainly go back there, using it as a base to explore the Cotswolds and the lovely towns nearby. The contrast to the one we stayed in going north, for about the same price, was really marked. "

"I booked a room as I was attending a dinner dance evening in the ballroom. Everything from the evening meal through to the breakfast was superb. The food was delicious and piping hot, the cocktails were delightful and breakfast was excellent. The staff were all so friendly, extremely polite and welcoming. It was a pleasure staying there. "

"Great location near the Cathedral and plenty of restaurants, bars and cafes nearby. Reasonably straightforward to check in, although the lighting at the entrance and in the stairwell could be improved - I needed to use my phone torch. The room was great and had a lot of character with a modern bathroom. One minor suggestion - they should change their brand of shampoo. My hair has never felt so gross and greasy after washing and drying! But it was a convenient and comfortable stay. "

"Welcoming, friendly, comfortable, central, value for money "

"Stay was good staff very helpful"

"Fantastically preserved and upgraded period building. Excellent room. Staff great. "

"Had a lovely overnight stay. Everything was excellent. Would highly recommend. "