Find all hotels by Accor Hotels in Puri

"Hotel has no elevator, steps are high, no accessible room. I didn't stay there. I have to leave the hotel because my wife need accessible room and they dobt have a single room which ir accessible for a person with difficulty in mobility. I have arrived around 8:30 pm. I decided to leave immediately. Front desk manager said that if booking agent, expedia call them , they will return the money. Expedia states that they couldn't contact the hotel. I have contacted the hotel. They told that no one contacted them from expedia. Very tiring experience. "

"Terrible hotel"

"Good experience The staff was helpful and the amenities were top notch Loved my stay"

"The hotel increase my expectations The service was good the room was large and the amenities were good "

"I had a good stay The staff was very helpful the room was cozy and the view was beautiful Good experience"

"A truly good stay The hotel had everything I needed and the staff was incredibly helpful Can’t wait to return"

"Perfect for a weekend getaway Had a pleasant stay Great amenities Friendly service Perfectly located and very well maintained hotel"

"We stayed here for a weekend getaway The pool was relaxing and the breakfast had a great variety but the windows were covered with a filthy curtain even then we’ll definitely be back "

"Our checking was not pleasant. The front desk girl was rude. I love to write good reviews even F the services are average or above average. This hotel was not cheap with more than Rs5000 per night. I requested another key, but it was rudely denied by the front desk girl. My wife was sick so I requested one key for me and one for my wife, so that when I am in and out my wife is not disturbed. The arm chair was dirty and rigged on right arm. We requested room cleaning service when going out but when we came back it was not done and the reasoning given was that I took the key with me. We turned on the switch to request room cleaning, but the guest has to be in the room to get it cleaned because once you take out the from the power switching slot, everything shuts down. I politely suggested the front desk girl to be nice and pleasant with the customers but she point blank said “write whatever review you want to write”. I do own part of a hotel in the US and this was a shock for me to hear from a business entity I am so admirer of. I suggest the owner regularly provide training to their employees in the hospitality business for better customer care."