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Ventus Ha at Marina El Cid Spa & Beach Resort

4.0 star property
All-inclusive hotel with 2 restaurants and 2 outdoor pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort

Private beach nearby, white sand
2 outdoor pools
Free minibar, iron/ironing board, bed sheets
Restaurant
3 bars/lounges, poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • All inclusive
  • Breakfast included
The price is SAR 1,554
SAR 1,964 total
includes taxes & fees
22 Jan - 23 Jan

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite Platinum

Junior Suite Platinum | Free minibar, iron/ironing board, bed sheets

Junior Suite Platinum

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Junior Room

Junior Room | Free minibar, iron/ironing board, bed sheets

Junior Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room Platinum

Free minibar, iron/ironing board, bed sheets

Family Room Platinum

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Family Room

Free minibar, iron/ironing board, bed sheets

Family Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

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The price is SAR 1,270
SAR 1,549 total
includes taxes & fees
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About the neighborhood

Map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Town Square - 3 min drive
  • Ojo de Agua Beach - 8 min drive
  • Crococun Zoo - 9 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 10 min drive
  • Puerto Morelos Beach - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Ile de France - ‬1 min walk
  • ‪Arrecife Restaurant - ‬8 min walk
  • ‪La Alhambra - ‬4 min walk
  • ‪Trattoria D'Gulio - ‬1 min walk
  • ‪Zan-Za Bar - ‬1 min walk

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort

Upscale all-inclusive hotel
At Ventus Ha at Marina El Cid Spa & Beach Resort, you can look forward to a free breakfast buffet, a poolside bar, and a free grocery shopping service. Treat yourself to a massage, a facial, or aromatherapy at El Cocay Spa, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Guests can also expect to find a hair salon, dry cleaning/laundry services and 3 bars.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool
  • Tour/ticket assistance, an elevator, and a front-desk safe
  • A 24-hour front desk, multilingual staff, and a porter/bellhop
  • Coffee/tea in the lobby, concierge services, and wedding services
  • Guest reviews say great things the pool, helpful staff, and first-rate property condition
Room features
All 150 rooms boast comforts such as air conditioning and free stocked minibars, in addition to perks like minibars and free bottled water.
More conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 32-inch flat-screen TVs with premium channels

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 2 restaurants
  • 3 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Sauna
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 4 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Frequently asked questions

Does Ventus Ha at Marina El Cid Spa & Beach Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Ventus Ha at Marina El Cid Spa & Beach Resort pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Ventus Ha at Marina El Cid Spa & Beach Resort?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Ventus Ha at Marina El Cid Spa & Beach Resort?

Check-out is at noon.

Are there all-inclusive benefits at Ventus Ha at Marina El Cid Spa & Beach Resort?

Yes, the property is all-inclusive.

Where is Ventus Ha at Marina El Cid Spa & Beach Resort located?

Situated in Puerto Morelos, this all-inclusive hotel is within 2 mi (3 km) of Arrecife de Puerto Morelos National Park, Puerto Morelos Artists’ Cooperative, and San Jose Catholic Parish. Puerto Morelos Town Square and Ojo de Agua Beach are also within 2 mi (3 km).

Ventus Ha at Marina El Cid Spa & Beach Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 420 out of 645 reviews" "
Rating 8 - Good. 125 out of 645 reviews" "
Rating 6 - Okay. 53 out of 645 reviews" "
Rating 4 - Poor. 23 out of 645 reviews" "
Rating 2 - Terrible. 24 out of 645 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yenifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

ariyanna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it! Was very modern, the only thing that sucked is that i was literally living with mosquitoes
Stayed 5 nights in Jan 2025

4/10 Poor

INGA, Hyannis

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service, no beach access, no beach area as expected, limited dining, mosquitoes everywhere, dirty classes .. looks like the stuff doesn’t care about anything.. the pic not same as what you see on Expedia or other websites.. they didn’t update even the map..
Stayed 7 nights in Jan 2025

10/10 Excellent

Adeem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the various options of being able to access all the different pools and areas of the facility along with multiple dining options. Golf carts weren’t always available, so make sure you don’t mind the walking (which is not too bad). They can improve their beddings and pillows in general, as they weren’t the best.
Stayed 7 nights in Dec 2024

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful stay! Feels very luxurious and the resort was so big! Lots to do and see, the children just loved the water park. Food was fabulous!
Stayed 1 night in Jan 2025

10/10 Excellent

vito

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They got a little cheap with the pool towels but other than that it was perfect
Stayed 7 nights in Jan 2025

6/10 Okay

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Elevator was broken and I was on the fifth floor. Also the included food options being on the other side of the resort was a bit annoying.
Stayed 6 nights in Dec 2024

6/10 Okay

LY P

Liked: Cleanliness
Stayed 5 nights in Dec 2024

6/10 Okay

Meliver Aramburo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay.
Stayed 4 nights in Jan 2025

2/10 Terrible

Maher

Disliked: Cleanliness, staff & service, property conditions & facilities
I was placed in Building 31, which was still under construction. The noise was extremely loud, both in the morning and evening, making it impossible to sleep. I felt uncomfortable throughout my stay and raised my concerns with the front desk, but nothing was done. Additionally, on rainy days, there were no umbrellas available, and I had to walk in the rain every day. Given these issues, I would like to request compensation for my experience.
Stayed 6 nights in Jan 2025

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful spot for a vacation! The staff truly go above and beyond to make you feel welcomed and at home. With easy access to the beach, delicious food, and spotless rooms, it’s hard not to enjoy your stay. The restaurants are fantastic too, adding to the overall positive experience!
Stayed 5 nights in Jan 2025

6/10 Okay

Michele

Traveled with family
Liked: Cleanliness
We upgraded and wanted ocean view at the Ventus property. We’re told not available. Stayed at the Ha. First arrival a/c didn’t work. Said they fixed. Didn’t. Hot first night. Moved rooms. A/C didn’t work. Fixed the second day. Didn’t. Froze. It stuck on. Aromatherapy wasn’t done early enough so we missed out a night. Special pillow wasn’t available. View was of construction workers building the unit across from us. Heard banging. Asked to be moved to ocean view. Didn’t need butler but wasn’t offered this option. Paid for it. Was reimbursed 1/2 of our upgrades but still didn’t need the vip. Moved to ocean view 4th day (downgrade) according to their pricing but wasn’t compensated the downgraded price. Was offered 2 30 minute massages then was going to take it away for giving us the view we wanted. I refused that. She said we could keep it. They were very reluctant to have us off the Ha property for some reason. Much happier at the Ventus side beach side. Still didn’t NEED the butler vip service. It was nice but we don’t drink top shelf. We didn’t use the complimentary snacks at the platinum rooms etc. once we were told our desired room wasn’t available we looked in their website and they were always available so we were betrayed and deceived. I would not stay again from our experience but others said they loved it. We are not high maintenance people. Just wanted a view and to relax. Not keep moving around from room to room. I am waiting on a better reimbursement from Expedia
Stayed 7 nights in Jan 2025

2/10 Terrible

Mikayel

Traveled with family
Disliked: Staff & service, amenities
Place was overcrowded. Staff was unhelpful, specifically the managers.Food below average and not fresh at times . Drinks watered . WiFi is extra 60$ No dining was available to book 4 days prior.
Stayed 4 nights in Jan 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Rosabel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Highly recommended this property. We truly enjoyed our 7 days stay.
Stayed 7 nights in Dec 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Love how you can use all 3 properties and the Ruf top bar and new pools are amazing!
Stayed 5 nights in Dec 2024

8/10 Good

Jenna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The three properties were well maintained and clean. The staff was very welcoming and helpful. We enjoyed being able to go to all three properties depending on what we wanted for the day. Marina El Cid is definitely the property for families and fun. Ventus and Ventus 'Ha are more for relaxing and quiet. Food was good and there was always something for everyone, but not anything to rave about. The most disappointing part was the $139 USD that had to be paid upon check in - we were told it was tax that we are used to paying (usually around $20-25 per room), but now there is a resort fee that has to be paid as well. Also, you only get 2 wi-fi codes per room and if you need more, it's $60 USD for the week per additional code. This is an additional expense that some families are not prepared for.
Stayed 7 nights in Dec 2024

10/10 Excellent

Maribel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and amenities were amazing! The rooms are top notch!
Stayed 1 night in Jan 2025

10/10 Excellent

David Alejandro Perez

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an unforgettable 8-day stay at this incredible hotel! From the moment we arrived, we felt extremely welcomed by the friendly and accommodating staff. The property is beautiful, with three hotels in one, and guests have access to all amenities across the three locations, which makes it even more special. The restaurants were all fantastic, with delicious food and great service. While the buffet (Alhambra) wasn’t our favorite due to the limited variety and crowds, the service was still excellent. The customer service throughout our stay was exceptional – every employee was kind, helpful, and welcoming, making our experience even better. Although some have mentioned the walking distance, we personally enjoyed it, and there are golf carts available if needed. We had no complaints at all, and the walk gave us a chance to explore the stunning grounds. While the beach wasn’t the best aspect of the stay, everything else – from the food to the activities to the amazing service – made it a minor issue. We were traveling with a 3-year-old and a 7-year-old, and they had an absolute blast, constantly talking about wanting to return! For a seamless dining experience, we recommend making dinner reservations as soon as you arrive, as it can get busy and the buffet is the fallback option. Room service was also a highlight, offering delicious food right to our door. Overall, we would definitely return, and we highly recommend this hotel. 10/10 – keep up the great work with customer
Stayed 7 nights in Dec 2024

4/10 Poor

Aditi

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
Need to improve service. Give more options for food. Waiters were rude.
Stayed 3 nights in Dec 2024

10/10 Excellent

Chandra Meeka Devi, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and serivce at all three properties were very friendly. We had our room upgraded for a small fee and it made the stay more enjoyable. I love the hammock in the balcony and throughout the property. The pools were fun and dining options were good and food quality was good. Our family felt very relaxed. The property itself was very clean and there are bathrooms everywhere. The only disappointment was the beach as it was not so great for those who love being in the ocean. The pools throughout made up for it.
Stayed 6 nights in Dec 2024

8/10 Good

Armando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. The beach was pretty underwhelming, but everything else was great
Stayed 7 nights in Dec 2024

8/10 Good

Vojislav

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Outstanding hotel property and dinning options, outstanding staff everywhere except reception. Cons: Small beach, no real activities for kids and teens, Paid wifi, no shuttles offered. Would not go back.
Stayed 7 nights in Dec 2024