6/10 Okay
Dina, San Clemente
Traveled with partner
23 November 2024
Liked: Cleanliness, staff & service
Corales suites is perfectly located 1 row back from the beach and a 5 minute walk into the plaza. Chedraui grocery store is 6-7 minute walk and there are numerous restaurants on the same street as the hotel. Very safe to walk around and many people walk at night. Now for the cons-reception area only open 9 am-5pm. After hours you must go around the corner to check in. There are 2 building and they are more like apartments. We were in 5B 1 bedroom but it was more like a studio with a glass wall around the bed area as they only want to have AC for the sleeping area and no AC for kitchen/living room. Kitchen has nothing except basic cookware. No salt/pepper, oil. They provide bottled water and dish soap. They only provide 1 knife and it was really dull. Asked to have a sharper knife at reception and it wasn’t provided. Fridge stopped working after a couple of days barely keeping food cold and ice cube trays wouldn’t freeze. They finally replaced it once it died. Bathroom is pretty bad with a HORRIBLE a shower head which sprays out everywhere except in a stream so can’t wash your hair. We told reception that the shower head is bad and plugged due to calcium buildup and Ivan at reception just shrugged. Very small sink, no counter space. No daily cleaning or towels replaced unless you ask to have the room clean with a 24 hour notice. We had a very small view of the ocean on the balcony. Area is quiet. Bed had a mattress pad so it was ok. Would stay again if they fixed issues.
Dina
Stayed 7 nights in Nov 2024