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"We had a free upgrade to a junior suite. The room's decor is very welcoming. Great service from the overall customer service team."

"Great spot in the heart of the core. Connected to the mall and two critical train lines. The accommodation itself is very nice. Equipped with a kitchen with washer/dryer for laundry. A separate living room and dining room and office and bedroom with full bath and powder room. Very nice place. "

"The reception staff at checkin and check out were exceptional and very friendly. As a visitor to China we felt very welcomed. In particular we want to mention Michael Sun (Service Manager ) and Catchy. We will definitely come back again. The hotel is a little old but very comfortable "

"Very convenient "

"When arriving at Shanghai Pudong Airport, it's my favourite place to stay before moving onwards. Convenient access to the Metro system from Pudong airport and into the rest of the city, and right next to the Century Park."

"Love staying at this hotel! Enjoy walking along the river in the morning in the park nearby and enjoying the famous night light views! The hotel is excellent and I feel very safe! "

"CleN, staffs are very friendly. "

"Very enjoyable stay, rooms were very large and convenient and a very good location would highly recommend"

"Stayed in many hotels during my 2 weeks around China and this was the only one with obvious "classical luxury" vibe from overall design to the small amenities. King sized bed and duvet were super comfortable. Amazing Bund view but be noted it's towards the North Bund, not the old Bund. Staff were efficient, I had a small issue with the bath tub and a technician arrived at my room door for fixing within a couple minutes. Staff at the lounge were kind and attentive. Good quality food and beverage. Location is great, just couples steps from the TV tower and near metro station. Don't skip visiting the pool area, mean view over Pudong! Massage at the onsite spa was a great closing for my China trip, too. On the other hand, I was under impression the Club room were all renovated recently. However, my room had new carpet, but the chipped wood in the bathroom were still there, just a coat of painting over. This was the only hotel without new style toilet in my whole trip (before that I thought high-end hotels in China were fighting for the top spot in luxe by fancy toilets, apparently not). I could hear music and noises from the 30th floor bar in my room, it didn't bother me much but if you're a light sleeper, avoid rooms directly under the bar area in flood 29. "