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"This property was convenient to Old Town Annecy & walkable to restaurants & shops. It was extremely difficult to find as local traffic was awful & so many 1-way streets. The area outside was quite loud. Our room smelled like stale smoke although it was listed as smoke free. The breakfast was delicious!"

"Tried contacting them to say we will arrive late but couldn’t get through. Check in instructions were sent but went to my spam email. So arrived and couldn’t get hold of anyone on the out of hours number. Eventually we did after maybe an hour. "

"This is a really well-managed hotel/apartment. The apartment is super spacious, beds are super comfortable, balcony huge, and cupboards are well stocked with crockery and essentials, if you decide to prepare small meals/snacks. Breakfast is delicious, lots of choice and so many choices! Staff are so welcoming and very helpful. Front desk staff, cleaning staff, restaurant staff all brilliant! I will definitely stay here again. It is also very close to carrefour supermarket (walking distance) and...

"The property is surrounded by trees and one of its buildings has a view - though mostly covered by the trees - to the lake. It should be conducive to a pleasant and peaceful stay but wasn't. In my last week at this property, I was moved to a studio apartment that was literally falling apart - I have pictures. The doors from the cabinets and closet were all misaligned and the plywood cover was peeling off. The coffee table in the living room had a broken leg and seemed to have been glued back...

"Vraiment une bonne place. La direction tres a l ecoute des clients. Top !"

"Nice apartment, need a mirror in the bedroom and two chairs at the table. I wanted breakfast on Monday morning, got back late Saturday, reception was closed and not open all day Sunday so had a croissant at the supermarket at 12:00 pm 🙁🙁"

"When it is 30 degres outside, it'll be 35 degres inside... no AC and poor quality fan. Mold in the bathroom and bathtub in horrible condition. If youre looking for cheap accommodation at a low cost, go for it. The property has a great potential but poorly managed.. and no one can help you friday after 12 and during the weekend. No opportunity to get an extra fan or your bathroom cleaned. 1 star all the way."

"the hotel stuff was just great. friendly and helped for all our stay we will definitely get back there. highly recommend !"