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"The location of Los Portales is very very good. The rooms and staff were great. We had absolutely no complaints."

"Awesome customer service felt like home"

"I stayed at this hotel twice during my recent trip to Cusco. Absolutely love it. Great service, food, comfortable beds, and appropriately priced. Will always stay here in the future."

"One of a kind, very close to all the shops in Cuzco!"

"Such a gem!! This privately owned boutique hotel is fabulous. The feel is luxury authentic. The restaurant is excellent, staff and service are friendly, helpful and overall lovely! They go above and beyond with the details- like a wool warm water bottle tucked into your bed, great for recovery after hiking!!! Rooms are spacious, bathrooms impeccable, beds comfortable, surroundings are peaceful - a little terrace off my room opened up to a water fountain and beautiful garden courtyard - relaxing to listen to the water. The lobby is even gorgeous and relaxing with tea and a fireplace. "

"Amazing experience, you can see the city from the balcony. "

"The lighting is vey dark"

"This was a beautiful hotel to stay in, with exceptional service from the staff. They made us feel incredibly welcomed and ensured we had plenty of information on how to adjust to the altitude and provided coca leaves and tea. The room was clean and in great condition, breakfast was fantastic, and we were no more than a 5 minute walk from the historic center. "

"Fue muy tranquilo "