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Novotel Cusco

4.0 star property
Historic Cusco hotel in Cusco Historic Center with a 24-hour business center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Cusco

LCD TV
LCD TV
Terrace/patio
Spa
Minibar, in-room safe, desk, iron/ironing board

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is SAR 453
SAR 498 total
includes taxes & fees
21 Dec - 22 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

Highlights

Heating
Free cribs/infant beds
LCD TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Heating
Free cribs/infant beds
LCD TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 16 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Habitación Colonial Matrimonial

Habitación Colonial Matrimonial | Minibar, in-room safe, desk, iron/ironing board

Habitación Colonial Matrimonial

Highlights

Heating
Free cribs/infant beds
LCD TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Twin Beds (Colonial)

Room, 2 Twin Beds (Colonial) | Minibar, in-room safe, desk, iron/ironing board

Room, 2 Twin Beds (Colonial)

Highlights

Heating
Free cribs/infant beds
LCD TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
Wyndham Costa del Sol Cusco
Breakfast included
Pet friendly
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (1003)
The price is SAR 403
SAR 444 total
includes taxes & fees
4 Dec - 5 Dec
Wyndham Costa del Sol Cusco

About the neighborhood

Map
San Augustin 239 Esquina, Cusco, Cusco, 0

What's nearby

  • Cusco Cathedral - 2 min walk - 0.2 km
  • Plaza de Armas - 4 min walk - 0.4 km
  • San Blas Church - 5 min walk - 0.4 km
  • Coricancha - 5 min walk - 0.5 km
  • San Pedro Market - 12 min walk - 1.1 km

Getting around

  • Cusco Wanchaq Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 15 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Cicciolina Cafe - ‬1 min walk
  • ‪La Bodega 138 - ‬2 min walk
  • ‪Mama Seledonia - ‬1 min walk
  • ‪Pizzeria Trattoria Casa Grande Cusco - ‬1 min walk

About this property

Novotel Cusco

Upscale historic hotel near Cusco Cathedral
Located close to San Blas Church and Plaza de Armas, Novotel Cusco provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, La Cave, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Multilingual staff, a 24-hour front desk, and a vegetable garden
  • A banquet hall, free newspapers, and coffee/tea in the lobby
  • Guest reviews speak highly of the breakfast, helpful staff, and first-rate property condition
Room features
All 99 rooms have amenities such as free WiFi, safes, and minibars. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • LCD TVs with cable channels
  • Free infant beds, heating, and daily housekeeping

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 5:00 AM–9:30 AM on weekdays and 5:00 AM–10:00 AM on weekends: PEN 72.20 for adults and PEN 29 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • La Cave

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PEN 50 per pet, per day
Welcoming dogs only
1 total (up to 26 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PEN 72.20 for adults and PEN 29 for children
  • Airport shuttle fee: PEN 50 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: PEN 50 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 20422841653

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cusco Novotel
Novotel Cusco
Novotel Hotel Cusco
Accor Cusco
Novotel Cusco Hotel Cusco
Novotel Cusco Hotel
Novotel Cusco Hotel
Novotel Cusco Cusco
Novotel Cusco Hotel Cusco

Frequently asked questions

Is Novotel Cusco pet-friendly?

Yes, Novotel Cusco allows dogs (limit 1 total) with a maximum weight of up to 26 lbs per pet. There's a fee of PEN 50 per pet, per day.

How much is parking at Novotel Cusco?

Novotel Cusco doesn't offer parking.

What time is check-in at Novotel Cusco?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Cusco?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Cusco provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PEN 50 per vehicle applies.

Where is Novotel Cusco located?

Located in Cusco Historic Center, this historic hotel is within a 5-minute walk of Cusco Cathedral, Plaza de Armas, and San Blas Church. Coricancha and San Pedro Church are also within 15 minutes. Cusco Wanchaq Station is 14 minutes by foot and San Pedro Station is 14 minutes.

Novotel Cusco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1000 reviews" "
Rating 8 - Good. 225 out of 1000 reviews" "
Rating 6 - Okay. 49 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sadhana, Orchard lake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Novotel in Cusco and had an exceptional experience. The check-in process was quick and easy, and the front desk staff was incredibly welcoming and friendly. A special shoutout to Marco at the front desk, who went above and beyond to make sure we felt at home—he’s warm, attentive, and has a great understanding of guests’ needs. The location of the hotel is fantastic—quiet yet conveniently close to the city square, making it easy to explore Cusco on foot. The rooms were spotless, and the beds were incredibly comfortable, providing a great place to relax after a day of sightseeing. The breakfast buffet offered a wide range of options, making for a perfect start to the day. Overall, I highly recommend Novotel Cusco for anyone looking for comfort, convenience, and exceptional service!
Stayed 1 night in Nov 2024

10/10 Excellent

Sadhana, Orchard lake

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Stay at Novotel Cusco! Our stay at Hotel Novotel Cusco was fantastic! The location is perfect – right in the heart of the historic center, close to the main square, charming shops, and top restaurants. It was so convenient to explore all that Cusco has to offer. The property itself is spotless and beautifully maintained, with a mix of modern comfort and historical charm. What really made our stay memorable, though, was the incredible staff. They were caring, attentive, and went out of their way to make us feel welcome and comfortable. For anyone visiting Cusco, I highly recommend Novotel – a great location, immaculate property, and a team that truly cares about your experience!
Stayed 1 night in Nov 2024

10/10 Excellent

Tedi, Goleta

Liked: Cleanliness, staff & service, property conditions & facilities
Best staff and accommodatiion, very conveniently located
Stayed 2 nights in Oct 2024

10/10 Excellent

Ronald

Stayed 3 nights in Sep 2024

8/10 Good

Nesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i stayed 1 night after i get back from Michu picchu t was nice stay, the outside ambiance was nicer than the rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rossana, Santa Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stayed at Novotel Cusco. We like this hotel for its location on a quiet street away from heavy traffic while still being within walking distance from major attractions, shops and restaurants. The staff have always been par-none and our second visit was exceptional due to them. Fernando was wonderful with breakfast and his attentiveness to ensuring that our needs were met. Roxana and Mauricio made the dining experience in the hotel wonderful. Carlos is the most exceptional porter we have ever encountered and not just for his being quick to offer exceptional muña tea! Nelly made sure we had the best of the accommodations... And, as always, the breakfast buffet was excellent and the hotel facilities were impeccable. We will return!
Stayed 3 nights in Sep 2024

10/10 Excellent

Sae Jin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beddings. Wonderful location. Friendly & resourceful front desk. Affordable price. Won’t be beaten!
Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this before and after our 6 day trek on the Salkantay & Inca Trail to Machu Picchu. They made it very easy, convenient and enjoyable stay. We highly recommend this property when visiting Cusco.
Stayed 2 nights in Sep 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Hamed

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Everything was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jiang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location,clean, and comfortable stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Jenny, Raritan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their lobby is good looking, the rooms are clean and are of good size
Stayed 1 night in Sep 2024

10/10 Excellent

Natalia

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente. Buena relación calidad precio
Stayed 4 nights in Aug 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby, good breakfast and great service.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Carolina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with the room and the hotel and staff, thank you
Stayed 2 nights in Jul 2024

10/10 Excellent

Deepmala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Lobby.. prompt service.. and really walkable to main square and markets.. plenty dining options..
Stayed 2 nights in Jul 2024

2/10 Terrible

Parisa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was not working properly. Early in the morning just opened the door and entered in the room while I was in bed. When I asked the manager about the problems she was throwing her staff under the boss. No accountability and no responsibility. It is definitely far from a 4 star hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024