Find all hotels by Independent in Pontoon Beach, IL from SAR 252

"We were shocked that we didnt have housekeeping come in after the first night. That was the first time we havent had our beds made or garbage taken away."

"Everyone was very friendly. Family styled environment. They were even each sweethearts to my kids. WILL BE COMING MING BACK!! Might be our new stay every time we are here."

"Excellent! Very helpful and friendly staff!"

"EVERYTHING FROM BEGINNING TO END WAS PERFECT! THE MANAGER JOE, THE LADY WHO SERVES DRINKS DURING THE KICK BACK KITCHEN STAFF FRONT DESK EVERYONE WAS SO KIND AND HELPFUL ❤️❤️❤️ I WAS ON A SOLO TRIP FROM PITTSBURGH I WILL BE BACK"

"Very clean. Staff was very pleasant and professional. Great breakfast buffet. That is a big plus if you're travelling with kids."

"Fantastic place to stay in the University area, several theaters nearby for concert/shows, and Forrest Park is nearby. Downtowm is 10 min drive. Hotel ambiance is great, staff is friendly, valet available & has own lot for easy parking behind hotel. The rooftop bar is great to check out & food is good. Lots of thimgs to do nearby like bowling, mini golf, and local shops/boutiques. Iconic place - celebrities were there during my stay. "

"We loved all of the staff. Restaurants and bar were superb. Great to walk through their art museum. Excellent location in walking distance of Stifel and Enterprise Center. Hope to visit again soon!"

"Very courteous check in experience- Al was on top of helping accommodate early in time for the game! What a comfy atmosphere with plenty of plush seating and bar area! Neat outdoor seating at the bar too! Fireplaces and couches - what could be better! Very convenient to the Busch Stadium (next door) and within walking to the Arch! "

"One of the best hotel experiences in a while. Every single staff member we encountered was excellent from valet to front desk to housekeeping to restaurants to the bar (especially Jake and his sister). The location was great with just a short walk to Busch Stadium and right next to the Arch which we enjoyed the view from our room. Loved the scent in the lobby!!! The one thing I didn’t care for was the sheets, and the pillows could be upgraded a bit. While this hotel is older and the rooms are a bit “worn” the service we received from staff made up for it. Great job Hyatt! We’ll definitely stay here again."