Find Ski Hotels in Pointe aux Biches

"Everything was perfect except miss sheetal at the reception lacks customer service skills. I was a resident of the hotel for 2 nights and on my last night at the hotel my elderly parents who cannot walk comfortably, i decided to accompany them to their room. She told me not to accompany my parents because its the company policy that strangers do not need to have access to other client’s room. My mom told her both are my daughters are residing in the hotel even that she insisted not to accompany my parents whereas it didnt create any problem when my sister checked in on the same day and i accompanied her. Also, my parents could have been given a ground floor room instead of a first floor room. But overall our stay was a nice experience."