8/10 Good
Rose J.
24 May 2024
Liked: Cleanliness
Well presented but with expensive cash 'caution'
The property was well presented and situated as advertised with a lovely garden. Before we arrived but after we had paid the full rental and could not cancel without forfeit we were requested to sign a 2 page contract written in French, not our first language. It stated that we agreed to a very large cash deposit against any future costs, electric, breakages, etc. We spoke to Nermean at Vrbo for a complete translation, which they could not provide. We told them that we would not be signing any contract in French only, nor would we carry a large amount of cash to and from France as a 'caution'. This was far more than we had ever been requested to pay before in our many years of travelling to France. On arrival, Mme reluctantly agreed that a much smaller amount of cash was acceptable. This unfortunate discussion was embarrassing to us and should not have been necessary. While our stay was fine, we are very dissatisfied with the way that Vrbo handled this matter.
Rose J.
Stayed 7 nights in May 2024