10/10 Excellent
Blair
Traveled with partner
2 December 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting is tranquil, the villas are well designed, very large, and private. The staff are incredibly attentive, polite, personalble, intuitive, professional and take pride in what they do. This was a one week getaway for my wife and I to celebrate her birthday and generally unwind. This is our 8th time to the area and our taste has evolved from the big resorts that cater to everyone to the small boutique resorts such as Viceroy. We appreciate the personal attention we received by all, from Alberto's welcome upon arrival, to Christina and her teams perfection in the kitchen, to sommelier Carlos(1)' expertise, with waiters Pablo & Carlos(2)' attention (honorable mention to Mario) in the main dining restaurant "La Marea". Abner, Victor, Jesus, and Fransisco were spot on in the "Coral Restarurant & Bar". Jose, Juan, and Pepe were kickin' it poolside with snack, lounger, sunglass, chilled towel, and drink service. We'll not soon forget the salsa dance lessons put together by Alberto & Carla just for my wife on her birthday, from a simple mention my wife made to Pablo and Carlos a day prior. I don't know how we're going top this one... perhaps only by a second visit.
Blair
Stayed 7 nights in Nov 2024