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The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

5.0 star property
Adults-only Playa del Carmen resort in Downtown Playa del Carmen with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

Sundeck
Lobby
Front of property - evening/night
Outdoor pool, sun loungers
Outdoor pool, sun loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
    Bar
  • All inclusive
    All inclusive
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
The price is SAR 785
SAR 785 total
includes taxes & fees
17 Dec - 18 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

Free minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
Bathrobes
Eco-friendly toiletries
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Free minibar, in-room safe, individually decorated

Superior Room, 2 Queen Beds

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
Bathrobes
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner | Free minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Corner

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
Bathrobes
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Free minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
Bathrobes
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | View from room

Suite, 1 King Bed (Master)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior detail

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Pool
All inclusive
Spa
Free WiFi
8.6 out of 10, Excellent, (2643)
The price is SAR 732
SAR 732 total
includes taxes & fees
26 Nov - 27 Nov
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the neighborhood

Map
Avenida 1ra Norte, Esquina con Calle 32 Norte, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Mamitas Beach - 5 min walk - 0.5 km
  • Playa del Carmen Main Beach - 5 min walk - 0.5 km
  • Quinta Alegría Shopping Mall - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chez Céline - ‬1 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Kampai - ‬1 min walk

About this property

The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

Luxury all-inclusive resort refurbished in 2021 and located near Quinta Avenida
Near Mamitas Beach and Playa del Carmen Main Beach, The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. Indulge in a sports massage, aromatherapy, and a body treatment at The Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Mexican cuisine. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), outdoor furniture, and a computer station
  • Tour/ticket assistance, concierge services, and a front-desk safe
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 60 individually furnished rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like air conditioning and free stocked minibars.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free secured, covered valet parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • El Mural
  • Sakru Maru
  • La Terraza
  • Coffee Corner

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Renovated entire property - May 2021
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton have a pool?

Yes, this property has an outdoor pool.

Is The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?

Self parking and valet parking are free at this property.

What time is check-in at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?

Check-out is at noon.

Does The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?

Yes, the property is all-inclusive.

Where is The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton located?

Located in Downtown Playa del Carmen, this all-inclusive resort is within a 5-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall are also within 10 minutes.

The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 200 out of 377 reviews" "
Rating 8 - Good. 68 out of 377 reviews" "
Rating 6 - Okay. 52 out of 377 reviews" "
Rating 4 - Poor. 22 out of 377 reviews" "
Rating 2 - Terrible. 35 out of 377 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. Welcoming staff. It was overall a wonderful resort.
Stayed 3 nights in Nov 2024

10/10 Excellent

BIAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services team is excellent by the highest standard. Really appreciated the whole services staff.
Stayed 6 nights in Nov 2024

4/10 Poor

Lidyawati

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Super disappointed with this hotel thought it’s hilton that I stayed but none other like one star hotel. Luckily the service superb but overall I’m not really recommend this hotel. I never known all inclusive has time limit only can start order liquors after 11 and no more served any foods or drinks after 10 pm. Limited foods,limited alcohols super sad to pay this amount of money for this quality. Was thinking to stay in reef 28 bcoz the name of Hilton. I chose to stay here but see what I deserved. ;(
Stayed 3 nights in Nov 2024

10/10 Excellent

Adriana

Stayed 4 nights in Oct 2024

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing
Stayed 6 nights in Oct 2024

8/10 Good

Akino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely Hilton-standard! The convenience of the location cannot be overstated. Easily exhausted menu, buoyed by its quality and abundant dining, dancing and shopping options a short walk away. Live music easily enjoyable from your balcony if you find the rooftop bar too extroverted. This resort is a win for boutique lovers of any taste!
Stayed 8 nights in Sep 2024

2/10 Terrible

Fatima

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Limited dining, photos are super high def edited to make it look better than it is. It isn’t an “ all inclusive resort” it’s a hotel with 2 super mid restaurants inside, you have to walk/ drive to any near beach or activity/ show and pay additional- you can’t even sit on the beach furniture or under an umbrella without paying extra. Staff was really sweet but everything else was pretty bad, it’s a hotel on a strip essentially.
Stayed 5 nights in Nov 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property with kind staff.
Stayed 7 nights in Oct 2024

10/10 Excellent

Ana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing the staff was so nice and easy to talk to, our waiters were so amazing during breakfast I can’t remember the person at breakfast name but he wears glasses and is so nice he get 5 out of 5 stars also shout out to our waiter for lunch and dinners Erasmo G, he was so cool and always talked to us and made us feel supper comfortable 5 out of 5 for him also are Bartendor for sure got our drinks on point. Definitely recommend this place.
Stayed 6 nights in Oct 2024

6/10 Okay

Kaylene

Traveled with partner
Liked: Cleanliness
For a Hilton we were disappointed. Not really an All Inclusive as they seemed to micro manage the food and did not replace alcohol they ran out of. The staff was nice seems like they are following some poor management and should have better training. Location is great! close to the beach and 5th Ave. Now that I know how it is we would probably stay again make adjustments for the right price!
Stayed 4 nights in Oct 2024

6/10 Okay

Nibras H

Liked: Staff & service, property conditions & facilities
Stayed 15 nights in Oct 2024

10/10 Excellent

Shanderia

Liked: Cleanliness, staff & service, property conditions & facilities
What I like most about the property is that the staff was friendly/helpful. I also enjoyed all inclusive food as it taste was really good and the prices of the premium food/drinks were reasonable. This was my first time going to an adult only resort and I will return.
Stayed 4 nights in Oct 2024

6/10 Okay

Jamie

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

Sophia

Stayed 10 nights in Sep 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife had an amazing time at this resort ! The staff provided excellent service, the resort was beautiful, the food was delicious and the suite was amazing! Definitely recommend!
Stayed 4 nights in Sep 2024

8/10 Good

Silvia A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great with the property, the food, the service. The only problem we had and it was huge was the entrance of a stranger into our room. Somehow the staff assigned our room to someone on Saturday night. He entered the room like anyone would normally and scared the hell out of us. We weren’t checking out until Sunday. Our last day was not so good. Not sure how they got that mixed up.
Stayed 7 nights in Sep 2024

10/10 Excellent

Gilbert

Liked: Staff & service, amenities
Not sure if it’s mandatory for all hotels in Playa Del Carmen that no outside guests are allowed into the resort. Found that a bit unnecessary, if you ever make a friend on the trip or have a friend staying in another hotel - they must either buy a day pass to visit you or wait for you in lobby.
Stayed 6 nights in Sep 2024

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 5 nights in Sep 2024

10/10 Excellent

CRYSTAL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space was clean and staff is nice if you tip well, other than that its not super special. They offer all inclusive drinks and food but drinks are quite weak which is reasonable due to the heat and all. Other than that a good 8/10 will definitely visit again with my husband.
Stayed 8 nights in Sep 2024

10/10 Excellent

Joey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our arrival was excellent, room was not ready but we are able to use the facility and have lunch. 1st room was noisy due to the karaoke bar outside (I have sleep issues), flush was also not working. 2nd room was arranged due to aforementioned and it was perfect, not too loud, AC was perfect, no hot water but was fixed right away! It was very spacious! I just wish there are more plugs on wall by the bed. The best part was the staff, they were professional and welcoming! They were also very attentive and very timely asking us if we are okay and if we need anything. The food was also great! Not super fancy but they were delicious! I remember having 2 lunches or 2 dinners on some days haha! You need to try the marzipan flavoured drink, it’s delicious! Housekeeping was also outstanding, very clean! They make your bed everyday just like the first time you arrived in the room, it was like a new bed. It’s literally on the 5th avenue which makes the shopping, beach and the tour pickups very accessible! You need to meet Oscar, tour rep, just outside the hotel in his booth if you need to book some tours! He will give you some good deals. We really enjoyed our stay! I already told my friends about our wonderful experience. Hasta luego! :)
Stayed 5 nights in Sep 2024

2/10 Terrible

Patrick

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
The service was non existent. There is no way this can be considered a five star hotel. From the moment we arrived nobody paid us attention to check in, that process took 30 minutes. Dinner that night we were sat there for three hours and the food was average at best. The next morning we went to breakfast at 7am when it opened and nobody was working there. Waited 30 minutes and had to leave for our excursion with no food. One of our rooms had no hot water. When we came back that afternoon we saw the manager and said this is unacceptable we have to move somewhere else. He said he approved to refund us and I’m still waiting on that. We booked another stay at iberostar nearby where at least we could eat. A terrible experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Natsumi

Liked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Mark, Glenn Heights

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Well our check was not pleasant. I didn’t like that Lunch and Dinner were alocarte and there was not much of a menu item to my liking. Upon arrival when we where taken to our room it was severely warm and there was no ceiling fan to support the AC which was not putting enough cold air into the room.. Only one staff member server on the roof top looked very unpleasant to the eye and a bit over worked also the view to the ocean can be seen nor city didn’t set well with us.. Asian sushi restaurant was only open on the weekend that was a bummer. Overall this Yucantan hotel it needs some work.. I won’t be coming back unless these concerns are addressed or updated..
Stayed 4 nights in Aug 2024

6/10 Okay

Brittney

Stayed 3 nights in Aug 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the property. Staff was amazing!
Stayed 4 nights in Jul 2024