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The Gallery Apartments

3.0 star property
Family-friendly hotel with 2 outdoor pools and a full-service spa

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Photo gallery for The Gallery Apartments

2 outdoor pools, an infinity pool, pool umbrellas, sun loungers
In-room safe, individually decorated, individually furnished, desk
2 outdoor pools, an infinity pool, pool umbrellas, sun loungers
Ecotours
In-room safe, individually decorated, individually furnished, desk

Reviews

6.0 out of 10

Popular amenities

  • Spa
  • Bar
  • Gym
  • Pool
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Premier Apartment, 2 Bedrooms

Terrace/patio

Premier Apartment, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 110 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

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About the neighborhood

Map
Av Constituyentes esquina, 15 Avenida Nte Mz 79, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Alegría Shopping Mall - 2 min walk - 0.2 km
  • Quinta Avenida - 4 min walk - 0.4 km
  • Mamitas Beach - 7 min walk - 0.7 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Playa del Carmen Maritime Terminal - 17 min walk - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Ah Cacao Chocolate Café - ‬3 min walk
  • ‪Los Bisquets Bisquets Obregón - ‬3 min walk
  • ‪Suerte de Churro - ‬1 min walk
  • ‪Sabrina – Tradizioni Italiane - ‬1 min walk

About this property

The Gallery Apartments

Family-friendly hotel near Quinta Avenida
Close to Playa del Carmen Main Beach and Mamitas Beach, The Gallery Apartments provides a swim-up bar, a poolside bar, and a free daily manager's reception. Indulge in a deep-tissue massage at The Gallery Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and a coffee shop/cafe.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • An infinity pool, express check-out, and a children's club (surcharge)
  • Coffee/tea in the lobby, a banquet hall, and multilingual staff
Room features
All guestrooms are individually furnished, and boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Rainfall showers, designer toiletries, and hair dryers
  • 40-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, electric kettles, and ceiling fans

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Onsite parking options include a garage

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Infinity pool
  • Playground
  • Rooftop pool
  • Sauna

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • Playground
  • Snack bar/deli
  • Supervised childcare

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: USD 20
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 20 for check-in between 8:30 PM and 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay
  • Electricity fee: USD 0.25 per stay for use over 16 kWh.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-in fee: USD 20 for check-in between 8:30 PM and 8:00 PM
  • Air conditioning is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

The Gallery Apartments Hotel
The Gallery Apartments Playa del Carmen
The Gallery Apartments Hotel Playa del Carmen

Frequently asked questions

Does The Gallery Apartments have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool types include infinity and rooftop pools.

Is The Gallery Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Gallery Apartments?

Self parking is free at this property.

What time is check-in at The Gallery Apartments?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Early check-in is available for a fee of USD 20 (subject to availability). Late check-in is available from 8:30 PM– 8:00 PM for a fee of USD 20.

What time is check-out at The Gallery Apartments?

Check-out is at noon.

Where is The Gallery Apartments located?

This family-friendly Playa del Carmen hotel is located in the entertainment district, within a 5-minute walk of Quinta Alegría Shopping Mall and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

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The Gallery Apartments Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Antonio, Tijuana

Liked: Cleanliness, staff & service, property conditions & facilities
Un excelente y hermoso hotel . Solo les sugeriría cambiar los colchones por unos más cómodos. Todo increíble
Stayed 8 nights in Oct 2020

6/10 Okay

Mel, Dundee, Scotland

Liked: Staff & service, amenities, property conditions & facilities
The lady who met us to check us in had great communication throughout our stay. The room we hired was small and had a linked door to the main apartment which we didnt like and so she came back the next day and offered us a studio with a small kitchenette. (Which we paid the difference) Good location only 5 minute walk to 5th Avenue. Small things could improve - 1. No iron in small apartment 2. Wifi password wasn't correct and had to message to get it 3. Coffee machine available but no mugs in room 4. Limited hot water in shower, only lasts a few minutes.
Stayed 4 nights in Sep 2020

2/10 Terrible

Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Son unos bandidos tengan cuidado
Pague dos dias, mi vuelo salió demorado.Intenté comunicarme y absolutamente nadie responde..Tuve que dormir en otro lugar...Al dia siguiente me presenté en los condominios y las personas de recepción no tenían ninguna informacion de mi reserva...Me dijeron que como son departamentos tenía que comunicarme directamente con los dueños..Jamas respondieron insisto..Me robaron mi dinero y hoteles.com se limito simplemente a enviarles un correo...
Stayed 2 nights in Sep 2020