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Playa Palms Beach Hotel

4.0 star property
Savor tropical bliss by the pool or tee off on an 18-hole golf course nearby. Discover why guests rave about this beachside gem's attentive staff.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Playa Palms Beach Hotel

View from property
Premium bedding, in-room safe, laptop workspace, blackout drapes
View from property
Private beach, white sand, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is SAR 473
SAR 582 total
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Family Room

Family Room | Premium bedding, in-room safe, laptop workspace, blackout drapes

Family Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
  • 67.33 sq m
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View | Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio, 1 Queen Bed, Garden View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Ceiling fan
  • 44.58 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View | Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio, Partial Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Ceiling fan
  • 50.66 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse

Penthouse | Premium bedding, in-room safe, laptop workspace, blackout drapes

Penthouse

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Ceiling fan
  • 61.76 sq m
  • Studio
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Apartment, 1 Bedroom, Partial Sea View

Apartment, 1 Bedroom, Partial Sea View | Private kitchen | Fridge, microwave, stovetop, espresso maker

Apartment, 1 Bedroom, Partial Sea View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
  • 62.71 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Ocean Front Studio

Premium bedding, in-room safe, laptop workspace, blackout drapes

Ocean Front Studio

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
  • 48.83 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Standard With Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

View all photos for Double Room Standard With Garden View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard With Garden View

  • Sleeps 3
  • 1 Full Bed(s)

View all photos for Quadruple Room Standard With Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Quadruple Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 Queen Bed(s)

View all photos for Double Room Standard With Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard With Sea View

  • Sea view
  • Sleeps 3
  • 1 Full Bed(s)

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About the neighborhood

Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 2 min walk
  • Quinta Alegría Shopping Mall - 4 min walk
  • Mamitas Beach - 6 min walk
  • Playa del Carmen Maritime Terminal - 12 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪Aldea Corazón - ‬4 min walk
  • ‪Zenzi Beach Bar & Restaurant - ‬3 min walk
  • ‪Sonora Grill Prime - Playa del Carmen - ‬3 min walk
  • ‪Mamba - ‬3 min walk

About this property

Playa Palms Beach Hotel

On private beach with outdoor pool, near Quinta Avenida
A private beach, an outdoor pool, and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a furnished balcony, and premium bedding.
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Russian, Spanish

Property amenities

Beach

  • Private beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Umbrellas

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Family friendly

  • Children stay free (see details)

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Espresso maker
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee weekdays 7:00 AM–11:00 AM: USD 7 for adults and USD 7 for children

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Hair dryer
  • Shampoo
  • Free toiletries

Entertainment

  • 32-inch flat-screen TV with cable/satellite service

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevators
  • Soundproofing
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Mosquito nets
  • Free bottled water

Location highlights

  • Near the sea
  • On the waterfront
  • Next to a golf course
  • In the shopping district
  • In the city center
  • In the entertainment district

Things to do

  • Fitness facilities nearby
  • Golf lessons nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Theme parks nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Bicycle rentals nearby
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 39 rooms
  • 3 floors
  • 2 buildings
  • Built in 1997

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 7 for adults and USD 7 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

Does Playa Palms Beach Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Playa Palms Beach Hotel?

As of 1 Safar 2025, prices found for a 1-night stay for 2 adults at Playa Palms Beach Hotel on 2 Safar 2025 start from $155.2, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Playa Palms Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Palms Beach Hotel?

This property doesn't offer parking.

What time is check-in at Playa Palms Beach Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Playa Palms Beach Hotel?

Check-out is at noon.

Does Playa Palms Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is Playa Palms Beach Hotel located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city center, just steps from Calle 12, Playa del Carmen Main Beach, and Quinta Avenida. Playa del Carmen Maritime Terminal and Mamitas Beach are also within 15 minutes.

Playa Palms Beach Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 815 out of 1543 reviews" "
Rating 8 - Good. 445 out of 1543 reviews" "
Rating 6 - Okay. 151 out of 1543 reviews" "
Rating 4 - Poor. 60 out of 1543 reviews" "
Rating 2 - Terrible. 72 out of 1543 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

carmela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay looking forward to go back!
Stayed 14 nights in Jan 2025

10/10 Excellent

Richard, napa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful meticulously maintained property with a superb staff. I’ve been staying here for years and they have consistently improved !
Stayed 4 nights in Jan 2025

10/10 Excellent

Ian

Stayed 6 nights in Jan 2025

6/10 Okay

Douglas

Traveled with partner
Liked: Cleanliness
On the ocean but not suitable for swimming.
Stayed 14 nights in Jan 2025

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Central location although nearby area noisy late at night, however hotel itself was quiet. Car parking problematic, concierge very helpful in this matter. limited beach area due corrosion. good hotel staff & communication. Room cleaning was exceptional. Would use again based on value.
Stayed 2 nights in Jan 2025

10/10 Excellent

alejandra

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was beautiful and unique ! excellent location, super clean and fantastic staff ! Breakfast delicious ! Rooms are beautiful with everything you need and more ! Water jug for each room ! Just perfect !!!
Stayed 1 night in Dec 2024

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay in Playa del Carmen. Worth the price to stay somewhere walkable, safe, on the beach, and quiet. I also loved the design of this hotel. The pool in the middle was lovely and it was wonderful to have a patio overlooking the pool and ocean. Felt like you were right in the middle of everything, but still had a secluded place to retreat to at the end of the day. Friendly staff, air conditioning worked great. I would definitely stay here again.
Stayed 7 nights in Jan 2025

10/10 Excellent

Carlota

Liked: Cleanliness, property conditions & facilities
Muy bueno
Stayed 5 nights in Oct 2024

4/10 Poor

Don

Liked: Cleanliness
Improvements are needed to the property and services: Pillows - terrible stiff hard Wash Cloth - only 1 provided each day Coffee Pods - 2 provided on day 1 and each day after pods $2 each Shower / Sink Fixtures - dull and dingy Trash Can - at beach area not removed for 6 days we were there and smell was terrible
Stayed 6 nights in Jan 2025

10/10 Excellent

Fernando Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice location by the sea, nice view from room 213, comfortable and very friendly. I will come back to the property in a heartbeat
Stayed 4 nights in Jan 2025

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All l the staff were very kind from front desk, housekeeping maintenance and the breakfast crew.
Stayed 9 nights in Dec 2024

10/10 Excellent

Anthony, Tallahassee

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Dec 2024

10/10 Excellent

Anwar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and very supportive staff
Stayed 5 nights in Dec 2024

8/10 Good

Rachel, DENVER

Traveled with family and small children, Traveled with group
Liked: Cleanliness
When we first arrived, we were a little disappointed by the eroded beach. But after a few days, we realized that the magic of Playa Palms completely absorbed us. This place is awesome, and affordable. It’s located, literally in the heart of everything in Playa, but somehow miraculously quiet. The rooms are cute, and very clean. Breakfast on your private balcony is a real treat. The restaurant next-door, ASI, is the best food we had in Playa and they also deliver directly to the hotel, including cocktails to the beach. The cute neighborhood vibe in the hotel itself was also great, and there was never a problem, getting beach chairs. This was like a home for us while we were in Playa. We were there with a group of friends, each coming and going on different days And it worked wonderfully. On days when we knew we wanted to relax on the beach all day we walked over to fusion a couple blocks away and rented two chairs plus umbrella for 15 bucks for the day. I would highly recommend playa palms for a low-key affordable and really pleasant vacation. We will definitely be back. Oh, and the staff were so kind and so helpful! I can’t say enough how great they were there.
Stayed 7 nights in Dec 2024

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beautiful property bordering the shore. Loungers on the sand looking out at the fishing boats (not amenable to swimming, but great swimming beach two blocks away). Restaurant next door has great food; get the ceviche. Carlos the concierge took care of all our transportation and activity needs. Our family had a great experience here.
Stayed 5 nights in Dec 2024

6/10 Okay

Cassandra

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rocio

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment-like hotel. Immaculate inside and out. We felt safe an secured at all times. Everything is walking distance.
Stayed 1 night in Dec 2024

8/10 Good

Zoe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second time to Playa Palms Beach Hotel. We love that it is just minutes from 5th Ave with lots if restaurants near by. The beach was badly damaged by the Hurricane this summer. There is still sand and chairs on the beach but you have to walk to swim. Its about a 5 minute walk to the other beaches. Our only complaint is the wifi is hit or miss. At times it is great, others not very good and on the rainy day we had none at all most of the day.
Stayed 10 nights in Dec 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, Well kept property with great views. Great location, very short walk to 5th Avenue with Restaurant and shopping.
Stayed 7 nights in Dec 2024

8/10 Good

Angel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me gusto
Stayed 5 nights in Nov 2024

4/10 Poor

Kim

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Tiniest worst bed ever Swimming pool was also ridiculously small
Stayed 1 night in Dec 2024

8/10 Good

Swee Chong

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Juan José

Traveled with partner
Disliked: Cleanliness, amenities
I like the space and the privacy. The room wasnt clean, and smells a little stinky by the bathroom
Stayed 1 night in Nov 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We stayed here for eight nights and we loved the view of the beach and the staff was very helpful and friendly!One of the days were spent indoors during a small tropical depression, which was a first time experience for us watching how rough the sea can get! Would definitely stay here again!
Stayed 8 nights in Nov 2024

6/10 Okay

soe

since this is resort town, noise is a part of the set. If you are looking for a quiet place to chill, perhaps this is not your place.
Stayed 3 nights in Nov 2024