Zazil-ha, 10 Avenida Nte, Playa del Carmen, QROO, 77720
What's nearby
Quinta Avenida - 7 min walk
Playa del Carmen Main Beach - 8 min walk
Mamitas Beach - 8 min walk
Quinta Alegría Shopping Mall - 13 min walk
Playa del Carmen Maritime Terminal - 4 min drive
Getting around
Cancun Intl. Airport (CUN) - 46 min drive
Restaurants
Colectivo Mexicano Cervecero - 2 min walk
Mariskinky - 3 min walk
La Pista Musical - 1 min walk
Pescaderia y Cockteleria el Pirata - 1 min walk
El Arabe - 2 min walk
About this property
Maya del Carmen Hotel
Hotel near Quinta Avenida
Close to Mamitas Beach and Playa del Carmen Main Beach, Maya del Carmen Hotel provides amenities like a garden. Guests can connect to free WiFi in public areas.
Other perks include:
An outdoor pool and a children's pool
Free self parking
Charcoal grills, smoke-free premises, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning, as well as amenities like safes.
More conveniences in all rooms include:
Bathrooms with showers and shampoo
Wardrobes/closets, ceiling fans, and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Things to do
Children's pool
Outdoor pool
Family friendly
Children's pool
Outdoor pool
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Outdoors
BBQ grill(s)
Garden
Accessibility
This property does not have elevators
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Ceiling fan
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
More
Guidebooks/recommendations
Individually furnished
Safe
Window screens
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
Property is also known as
Maya del Carmen Hotel Hotel
Maya del Carmen Hotel Playa del Carmen
Maya del Carmen Hotel Hotel Playa del Carmen
Frequently asked questions
Does Maya del Carmen Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM–10:00 PM.
Is Maya del Carmen Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Maya del Carmen Hotel?
Self parking is free at this property.
What time is check-in at Maya del Carmen Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Maya del Carmen Hotel?
Check-out is at 11:00 AM.
Where is Maya del Carmen Hotel located?
Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Mario Villanueva Stadium Madrid, Playa del Carmen Main Beach, and Quinta Avenida. Mamitas Beach and Coco Beach are also within 15 minutes.
Maya del Carmen Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 7 out of 22 reviews" "
10 - Excellent
7
Rating 8 - Good. 5 out of 22 reviews" "
8 - Good
5
Rating 6 - Okay. 5 out of 22 reviews" "
6 - Okay
5
Rating 4 - Poor. 1 out of 22 reviews" "
4 - Poor
1
Rating 2 - Terrible. 4 out of 22 reviews" "
2 - Terrible
4
6.6/10
Cleanliness
7.2/10
Staff & service
6.8/10
Amenities
5.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Brenda
Traveled with family
1 April 2024
Liked: Staff & service
Disliked: Property conditions & facilities
We loved the courtyard and pool area. Very relaxing and shaded. Only a block away from 5th Avenue. However had a lot of trouble with the maintenance of the property - broken fans, AC not working, not able to lock doors easily, etc. The layout was great with the separate bedroom and then additional beds in the open areas. If items were updated, this would be a gem location.
This is an old, old place with misleading images. The room is nothing like the images, the internet is weak most of the time or non-existent and no one really cares.
I like the fact that it was next to 5th Avenue
I didn’t like the fact that there was no one at the front desk to check in when I got there and the phone number posted wasn’t from the motel but from a lady private number
Miguel
Stayed 6 nights in Aug 2023
6/10 Okay
Ronald
Traveled with group, Traveled with family
2 April 2024
Liked: Cleanliness, staff & service, amenities
No había casi luz en la habitación solo 3 bombillos para toda la habitación, en el balcón no había luz, en un cuarto no había luz, solo lampara.
Ronald
Stayed 2 nights in Mar 2024
10/10 Excellent
Jose Arturo
31 March 2024
Jose Arturo
Stayed 1 night in Mar 2024
2/10 Terrible
Jose Arnulfo
Traveled with family and small children, Traveled with family
Placed was closed down by the state government at the moment to attempt to check in had to stay at other place way much expensive due short notice terrible service even employees were shock and mad at their own boss
bien en general, solo hay que mejorar la señal de internet, a la habitación no llega hay q estar cerca de la terraza, muy cerca de centro comercial donde se come muy rico y bastante económico, obtienes lo que pagas
the hotel was run down, there was mold in the shower. I rated to stay there It was only three days but I was glad when we moved to a nicer location. I will never stay there again.
Jeffrey
Stayed 2 nights in Nov 2023
8/10 Good
Juan Carlos
Traveled with family and small children
20 August 2023
Liked: Cleanliness, staff & service
Un hotel antiguo … pero acorde al precio que estás pagando, excelente estacionamiento y súper cerca de la 5ªAv en la que prácticamente encuentras todo y cerca de la playa también