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Maya Azul

3.0 star property
Hotel with an outdoor pool, steps from Quinta Avenida

Choose dates to view prices

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Marea Azul Beach Resort

  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
4.0 out of 10, 1 review
Marea Azul Beach Resort

About the neighborhood

Map
5tA AVENIDA ENTRE 10 y 12, Playa del Carmen, ROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Central Square - 5 min walk
  • Mamitas Beach - 9 min walk
  • Playa del Carmen Maritime Terminal - 10 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬1 min walk
  • ‪Porfirio’s - ‬1 min walk
  • ‪100% Natural - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Sonora Grill Prime - Playa del Carmen - ‬1 min walk

About this property

Maya Azul

Hotel near Quinta Avenida
A short walk from Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Maya Azul provides a garden, a restaurant, and a bar. Treat yourself to a manicure/pedicure or other spa services. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Full breakfast (surcharge), a theme park shuttle, and express check-out
  • Express check-in, supervised childcare (surcharge), and a front-desk safe
  • Tour/ticket assistance
Room features
All guestrooms are individually furnished, and feature comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers
  • Private yards, cribs/infant beds, and ceiling fans

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily: MXN 70 per person
  • 1 restaurant
  • Room service available

Restaurants on site

  • Mr Chile La Quinta Ave

Things to do

  • Access to nearby outdoor pool
  • Outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Cribs/infant beds (surcharge)
  • Outdoor pool
  • Supervised childcare (surcharge)

Conveniences

  • Front-desk safe

Guest services

  • Tour/ticket assistance

Outdoors

  • Garden

Spa

  • Manicures and pedicures

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Cribs/infant beds (surcharge)

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • TV

Outdoor space

  • Patio
  • Yard

More

  • Access via exterior corridors
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Express check-in available

Check-out

Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 70 per person
  • Airport shuttle fee: MXN 1570 per person (roundtrip)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel Maya Azul
Hotel Maya Azul Playa del Carmen
Maya Azul
Maya Azul Playa del Carmen
Maya Azul Hotel PLAYA DEL CARMEN
Maya Azul Hotel
Maya Azul PLAYA DEL CARMEN
Maya Azul Hotel PLAYA DEL CARMEN

Frequently asked questions

Does Maya Azul have a pool?

Yes, this property has an outdoor pool.

Where is Maya Azul located?

Located in Downtown Playa del Carmen, this hotel is steps from Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

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Maya Azul Reviews

Reviews

6.4
Rating 10 - Excellent. 10 out of 122 reviews
Rating 8 - Good. 46 out of 122 reviews
Rating 6 - Okay. 34 out of 122 reviews
Rating 4 - Poor. 16 out of 122 reviews
Rating 2 - Terrible. 16 out of 122 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
quand nous sommes arriver l'hôtel étais en démolition
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was closed
Hotel was closed. Do not recommend. Had yo book another hotel. Have not received a refund.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

hotel pequeño pero cerca de la playa
Todo estuvo bien solo que por el precio el hotel es demasiado sencillo pero en generales estuvo bien
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location and quiet
Prime location on 5th avenue where The rooms are in The back Yard so quiet at night Time. The rooms are ok and clean Garden is cool and service is more than décent
This review was submitted before 2018 and has not been verified.

2/10 Terrible

viajero, Villahermosa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel con habitación de muy baja categoria
Muy alto precio para la calidad del hotel por estar en 5a avenida. Piso de cemento gris con retazo de ladrillo, habitación de 2.5 x 2.5 mts. Mal estado de ventanas, baño. Cama de muy mal aspecto. El personal amable. En general de muy baja calidad. Le daría una estrella. En otra ciudad se paga $300 por ese cuarto
This review was submitted before 2018 and has not been verified.

8/10 Good

felipe de jesus, merida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vacaciones en familia tranquilas
muy bien, el hotel pequeño pero bonito, muy tranquilo aunque las cortinas no cubren de la luz del pasillo la cual no se apaga durante la noche
This review was submitted before 2018 and has not been verified.

8/10 Good

Antônio Carlos, Rio de janeiro - Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ótimo
muito boa, muito bem atendido. custo benefício nota 10
This review was submitted before 2018 and has not been verified.

8/10 Good

Juan Jose, Lima - Peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PASEO POR PLAYA DEL CARMEN - MEXICO
Bien, estuvo como se esperaba, solo había problemas con la conexión de internet, quizás por la lejanía de la habitación.
This review was submitted before 2018 and has not been verified.

8/10 Good

Isa, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maya Azul i Playa
Trevlig och avslappnad atmosfär, enkel continentalfrukost, men bra med buffé så en inte behöver vänta. Toppenläge mitt i smeten.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Karina, Cancun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien ubicado
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Silvia, Estado de México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenísima ubicación, atención y limpieza .
La relación de ubicación, calidad y precio resulta buenísima. La atención de las personas a cargo de el hotel, más que amable y cálida. Lo recomiendo ampliamente.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Nora H, Cali. Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente en servicio, atencion y costo
Es un muy buen hotel a un precio muy bajo, cuenta con buenas camas, toallas limpias a diario, ducha con agua caliente, T:V y WIFI, deesayuno suficiente, bien presentado, instalaciones limpias, agradables, excelente ubicacion, cerca al mar y al terminal de transporte; en la zona comercial y de diversion. Excelente la atencion de los empleados, muy atentos y respetuosos. La permanecia en es es corta si vas a tomar todas las atracciones con las que se cuenta en el lugar.. pero
This review was submitted before 2018 and has not been verified.

6/10 Okay

Flor Sofía, Ciudad de México

Liked: Cleanliness, room comfort
Disliked: Staff & service
Malo
El desayuno muy incompleto, las instalaciones de jardinería y alberca se ven en muy malas condiciones (muy viejas) está cómodo pero también hubo un imprevisto le robaron a mi tía sus joyerías de plata que dejó en su maleta, eso me pareció nefasto.
This review was submitted before 2018 and has not been verified.

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Ramiro E, Monterrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien servicio
This review was submitted before 2018 and has not been verified.

4/10 Poor

Maricruz, Tampico

Liked: Cleanliness
Disliked: Property conditions & facilities
Excelente ubicación
Excelente ubicación solo que las instalaciones si son un poco viejas y se tuvo problemas con el agua pero de ahí en fuera todo bien la gente muy amable !!
This review was submitted before 2018 and has not been verified.

8/10 Good

vacaciones, Tampico

Liked: Cleanliness, staff & service, room comfort
Excelente ubicación
A pesar q esta en medio de las discos puedes descansar muy bien, después de los tours del día caminar y tomar algo en la 5 av
This review was submitted before 2018 and has not been verified.

6/10 Okay

Elba

Disliked: Property conditions & facilities
This review was submitted before 2018 and has not been verified.

8/10 Good

karian, mexico

Liked: Cleanliness, staff & service, room comfort
Comfortable
Esta muy bien ubicado y limpio, se duerme bien y los empleados muy atentos
This review was submitted before 2018 and has not been verified.

8/10 Good

James, Sonora

Liked: Staff & service, property conditions & facilities, room comfort
Agradable, cercano a todo. Recomendable.
Muy comoda, habitaciones amplias y agradables, sin ningun detalle en particulas
This review was submitted before 2018 and has not been verified.

8/10 Good

Arturo, México DF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy satisfactoria mi estancia
Excelente atención de los chicos de recepción, incomparable precio, cómodo en la 5a Avenida, vale la pena.
This review was submitted before 2018 and has not been verified.

8/10 Good

yonathan felipe, san luis potosi

Liked: Cleanliness, property conditions & facilities, room comfort
solo el detalle del desayuno
excelente ubicacion, todo muy bien, solo deberia de ser un poco mejor el desayuno. el jugo de naranja muy artificial. limpieza excelente, si regresaria
This review was submitted before 2018 and has not been verified.

6/10 Okay

valentina, cuernavaca morelos

Liked: Cleanliness
Disliked: Room comfort
Hotel accesible en la 5ta av playa del carmen
Precio accesible para estar en la 5ta avenida pero no es tan nuevo ni tan cómodo colchones ya medio viejos ,muero pues si cuenta con A.C y demás
This review was submitted before 2018 and has not been verified.

8/10 Good

Elba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

oscar, d.f.

Liked: Cleanliness, staff & service, property conditions & facilities
estubo bien en general, las instalaciones y servicios adecuados.