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La Reina Roja Hotel Boutique

3.5 star property
Adults-only Playa del Carmen hotel in Downtown Playa del Carmen with a rooftop terrace

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for La Reina Roja Hotel Boutique

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Reception
Reception
Front of property
Thematic Suite | View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pool
  • Laundry
  • Air conditioning
The price is SAR 179
SAR 222 total
includes taxes & fees
30 Jan - 31 Jan

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Private bathroom
Satellite channels
Laptop-compatible safe
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 2 Double Beds

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
Private bathroom
Satellite channels
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe King Room

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Private bathroom
Satellite channels
Laptop-compatible safe
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Thematic Suite

Thematic Suite | In-room safe, desk, blackout drapes, iron/ironing board

Thematic Suite

Highlights

Individually decorated
Air conditioning
Smart TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
Private bathroom
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Smart TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
Private bathroom
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Sofía by Bunik

Pool
Spa
Free WiFi
Air conditioning
8.8 out of 10, Excellent, (952)
The price is SAR 196
SAR 245 total
includes taxes & fees
23 Jan - 24 Jan
Sofía by Bunik

About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 1 min walk
  • Quinta Alegría Shopping Mall - 2 min walk
  • Mamitas Beach - 6 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Playa del Carmen Maritime Terminal - 16 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Bloody Mary Food Drinks & Rock - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Señor Frogs - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Bar Loco Playa del Carmen - ‬2 min walk

About this property

La Reina Roja Hotel Boutique

Boutique hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, La Reina Roja Hotel Boutique provides a poolside bar, a rooftop terrace, and dry cleaning/laundry services. The on-site restaurant, La Bien Querida, serves breakfast. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with car rentals on site and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • Multilingual staff, tour/ticket assistance, and a 24-hour front desk
  • A front-desk safe, an elevator, and a TV in the lobby
  • Luggage storage
Room features
All 63 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch Smart TVs with satellite channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar

Restaurants on site

  • La Bien Querida

Things to do

  • Indoor pool
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Beach loungers
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • Elevator

More

  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 42-inch Smart TV
  • Satellite channels

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the swimming pool or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Reina Roja
Reina Roja Hotel
Reina Roja Hotel Playa del Carmen
Reina Roja Playa del Carmen
Reina Roja Hotel Riviera Maya/Playa Del Carmen, Mexico

Frequently asked questions

Does La Reina Roja Hotel Boutique have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is La Reina Roja Hotel Boutique pet-friendly?

No, only service animals are welcome at the property.

How much is parking at La Reina Roja Hotel Boutique?

La Reina Roja Hotel Boutique doesn't offer parking.

What time is check-in at La Reina Roja Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at La Reina Roja Hotel Boutique?

Check-out is at noon. Late check-out is available for USD 20.

Where is La Reina Roja Hotel Boutique located?

Located in Downtown Playa del Carmen, this boutique hotel is within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Quinta Alegría Shopping Mall and Calle Corazón are also within 5 minutes.

La Reina Roja Hotel Boutique Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 337 out of 947 reviews" "
Rating 8 - Good. 313 out of 947 reviews" "
Rating 6 - Okay. 143 out of 947 reviews" "
Rating 4 - Poor. 68 out of 947 reviews" "
Rating 2 - Terrible. 86 out of 947 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Michelle, El Paso

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIBLE, My 14k gold ring was stolen, I had to go to the police station to make the report, another guest from a different room got 5000 pesos taken as well. Management didn’t offer any help. The hotel is no longer name Reina Roja the actual name is Kavia and has different administration, also it’s under renovation and the construction workers are left wondering around the guest hallways and rooms all day with no staff supervision, since is getting renovated throughout the day you are unable to sleep due to the loud noises that they make. This was the worst experience that I ever had. Total nightmare. I had stayed in La Reina Roja before and NEVER had an issue before until now that is called different (KAVIA) very disappointing at EXPEDIA for misleading us with a false advertisement and not be updated of the new changes.
Stayed 6 nights in Jan 2025

6/10 Okay

rachelle

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I’ve stayed at this property a few times they only give you a sheet on the bed as a blanket. The pillows are horrible. The rooftop pool was closed and found two cockroaches.This property is going downhill from the first time I stayed
Stayed 2 nights in Dec 2024

2/10 Terrible

Ruben Damian

Disliked: Cleanliness
Stayed 5 nights in Dec 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Cool atmosphere for adults. Quiet and safe.
Stayed 1 night in Jan 2025

8/10 Good

Yevhen

Traveled with partner
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Yevhen

Good
Stayed 1 night in Dec 2024

10/10 Excellent

Jesus

Stayed 5 nights in Dec 2024

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
After showing them multiple confirmations, they still couldn’t find our reservation and told us no resort fee perks and whole roof bar and pool closed. We left and went to another bad hotel next door for 1 night and then booked a higher price hotel for 2 week stay.
Stayed 14 nights in Dec 2024

6/10 Okay

James

Stayed 6 nights in Oct 2024

2/10 Terrible

LUCIE, London

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Christopher

Liked: Staff & service, room comfort
Todo bien solo si un poco mas de limpieza en las sabanas
Stayed 1 night in Jul 2024

8/10 Good

Carlos, Cd Juárez

Liked: Staff & service
You get what you paid for , don’t expect much
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Gregory

Stayed 3 nights in May 2024

10/10 Excellent

dain

Stayed 1 night in Apr 2024

8/10 Good

Tawana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was not able to call a taxi. That should be a service that concierge cab handle, especially with it being a busy tourist area.
Stayed 1 night in Feb 2024

6/10 Okay

Frank

Traveled with family
Liked: Staff & service
Well first room toilet doesn’t work second room ac doesn’t wok open bar till 6 pm an no one was there to give me drinks I will prefer book other hotel

10/10 Excellent

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. Hotel was very clean. Very walkable to restaurants, shopping and the beach.
Stayed 7 nights in Jan 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Such a nice hotel in Playa Del Carmen. Staff is very friendly. Natalia was great. She helped with everything we needed. Room is unique, sexy and comfortable. Rooftop is such a vibe! Loved the Open Bar on beers. Close to 5th Ave which is close to everything.
Stayed 3 nights in Nov 2023

6/10 Okay

George Dennis

Traveled with partner
Disliked: Amenities, property conditions & facilities
Not a bautique hotel.
Stayed 8 nights in Nov 2023

4/10 Poor

Jacob

Disliked: Amenities, property conditions & facilities
The property itself was dilapidated and not maintained at all with floor boards popping out when you walk in upon entry. The lobby bathroom was poorly lit and did not have paper towels in the dispensers. The shower had practically no real pressure so it did not feel like a real shower. The toilet did not have proper pressure either for flushing as you had to hold the button down to flush all the way. The room had a mildew smell to it. I will not be looking to stay there again or refer my friends.
Stayed 7 nights in Oct 2023

6/10 Okay

Garrett

Traveled with partner
We stayed at this hotel for 2 weeks. From the get go we had issues with plumbing in our room. We repeatedly told them about this, they’d come, but it was never actually fixed. We were eventually given a bucket to fill up the toilet tank with our bathroom sick. Finally we just had to ask for a new room. The pool was occasionally closed randomly which was unfortunate and is due for an upgrade. The policy is that you have to ask daily for a room cleaning at reception, which wasn’t an issue. It was just that a couple of times the cleaning never happened. Going to the beach daily you’re bound to bring in some sand and it would’ve been nice to have our room cleaned every time we had asked for it. It wasn’t all bad. The staff was kind and the location is amazing. The price was great too.
Stayed 14 nights in Sep 2023

2/10 Terrible

LaSaudra

Business traveler
Disliked: Cleanliness, room comfort
Don’t do it reconsider
This was my 2nd time staying at this property. Luckily it was only for 1 night this time. The 1st time was decent which is why I decided to book again. This time was horrible! I’ll never book here again. The extra resort fee is ridiculous because there’s no pool, the bar is a joke and the breakfast they serve runs out fast because it’s not much of anything. The rooms aren’t clean. We had a line of ants on the side of our bed and some in our bed. We asked to move rooms. They refused and instead came up to spray our room and bed with BUG SPRAY. As if those weren’t the sheets we had to sleep in. It was just horrible and I would not recommend.
Stayed 1 night in May 2023

6/10 Okay

Thomas

Traveled with group
This hotel is in a great area! Number one advantage. We stayed in the junior sweet which was relatively nice- I have no complaints about the room. The hotel itself is very dark to give a more sensual feel. Day 1 we immediately questioned if it was more of a hotel for sensual encounters- I am confident that is the overall purpose of this hotel. We did not partake in that side of it, nor did we have any issues in that realm. But it is very obvious what this hotels theme is.
Stayed 4 nights in May 2023

2/10 Terrible

Janice

Traveled with family
Disliked: Cleanliness, room comfort
Dirty hotel
The room was horrible. Dead fly on my bed. My sister room was full of ants. Ants was in the bed. The hallway are very dark and scary. This hotel new a total make over. The vibe is creepy and scary. Very gothic, There was no face towels. I would not recommend this hotel, not even for a dog to stay. It's dirty and horrible
Stayed 1 night in May 2023