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IT Boutique Hotel & Restaurant

4.0 star property
Bask in luxury and enjoy world-class service while exploring vibrant Playa del Carmen.

Choose dates to view prices

Photo gallery for IT Boutique Hotel & Restaurant

Porch
Hallway
Outdoor pool, sun loungers
Front of property - evening/night
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Spa
  • 24/7 front desk
The current price is SAR 297
SAR 370 total
includes taxes & fees
24 Feb - 25 Feb

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room, 2 Queen Beds, Balcony

Premium Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Queen Beds, Balcony

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
Minibar
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Plus

Deluxe Plus | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Plus

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
Espresso maker
Cable channels
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
Espresso maker
Cable channels
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Balcony

Suite with Balcony | Premium bedding, in-room safe, desk, iron/ironing board

Suite with Balcony

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
Minibar
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony | Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, Balcony

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
Minibar
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is SAR 303
SAR 377 total
includes taxes & fees
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About the neighborhood

Map
Calle 44 con Avenida Primera- Zazil-Ha, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 8 min walk
  • Quinta Avenida - 9 min walk
  • Playa del Carmen Main Beach - 9 min walk
  • Quinta Alegría Shopping Mall - 14 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Colectivo Mexicano Cervecero - ‬3 min walk
  • ‪San Lucho Mezcaleria - ‬2 min walk
  • ‪La Pista Musical - ‬3 min walk
  • ‪Quadra Café - ‬1 min walk
  • ‪Pescaderia y Cockteleria el Pirata - ‬2 min walk

About this property

IT Boutique Hotel & Restaurant

Upscale hotel near Quinta Avenida
Close to Mamitas Beach and Playa del Carmen Main Beach, IT Boutique Hotel & Restaurant provides a poolside bar, a terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a facial, a body treatment, or a massage. Be sure to enjoy a meal at the two on-site restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Free self parking and extended parking
  • Smoke-free premises, tour/ticket assistance, and a nature reserve
  • Luggage storage, a front-desk safe, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at IT Boutique Hotel & Restaurant boast perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • Flat-screen TVs with cable channels
  • Daily housekeeping, electrical adapters/chargers, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Guilty

Things to do

  • Beach yoga
  • Outdoor pool
  • Spa services

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Nature reserve
  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 47
  • Lever door handles
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 24
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Espresso maker

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this property

Property is also known as

It Hotel Residences
It & Restaurant Del Carmen
IT Boutique Hotel & Restaurant Hotel
IT Boutique Hotel & Restaurant Playa del Carmen
IT Boutique Hotel & Restaurant Hotel Playa del Carmen

Frequently asked questions

Does IT Boutique Hotel & Restaurant have a pool?

Yes, this property has an outdoor pool.

Is IT Boutique Hotel & Restaurant pet-friendly?

No, only service animals are welcome at the property.

How much is parking at IT Boutique Hotel & Restaurant?

Self parking and extended parking are free at this property.

What time is check-in at IT Boutique Hotel & Restaurant?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at IT Boutique Hotel & Restaurant?

Check-out is at noon.

Where is IT Boutique Hotel & Restaurant located?

Located in Zazil-ha, this hotel is within a 10-minute walk of Mario Villanueva Stadium Madrid, Quinta Avenida, and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal is 1.4 mi (2.3 km) away.

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IT Boutique Hotel & Restaurant Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 202 out of 360 reviews
Rating 8 - Good. 86 out of 360 reviews
Rating 6 - Okay. 32 out of 360 reviews
Rating 4 - Poor. 19 out of 360 reviews
Rating 2 - Terrible. 21 out of 360 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice, accommodating, went out of their way to make sure we enjoyed our stay. Hotel manager was a superstar!!👍🏝🎉❤️
Stayed 8 nights in Feb 2025

8/10 Good

Delan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in playa right off 5th avenue
Stayed 7 nights in Jan 2025

8/10 Good

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente Hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 5 nights in Feb 2025

10/10 Excellent

Yenni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, safe, and convenient hotel near the best of Playa del Carmen
Stayed 3 nights in Sep 2024

8/10 Good

samuel

Liked: Amenities
Great
Stayed 2 nights in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location off the beaten path but close by everything
Stayed 3 nights in Mar 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay
Stayed 4 nights in Sep 2023

2/10 Terrible

Patricio

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
x
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Love everything about this hotel from the location to the staff that was always very helpful with any questions that we had.
Stayed 4 nights in Oct 2023

10/10 Excellent

ANGELICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will stay again.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
A great stay, beautiful hotel, and friendly, professional staff.
Stayed 5 nights in Mar 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Near the public beach and near to the 5th avenue with all shops and restaurants.
Stayed 4 nights in Apr 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place ! Fun and great vibe
Our second new years there! Our favorite hotel in the world so far. Love the staff!
Stayed 1 night in Dec 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Close to everything.
Stayed 2 nights in Aug 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Close to quinta avenida! Without the loud noise from the clubs! Would recommend.
Stayed 4 nights in Nov 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and great location. Staff were excellent

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute, intimate hotel. The staff was very accomodating. I recommend this hotel.
Stayed 1 night in Nov 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff took a last minute reservation and was very polite and accommodating. We enjoyed the food and the bar. We definitely would suggest this place.
Stayed 3 nights in Aug 2022

10/10 Excellent

Andreina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The worker were very friendly. I had a great stay in this hotel.
Stayed 4 nights in Aug 2022

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2024

10/10 Excellent

Shaurin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, convenient and cozy!
Great stay, amazing Rooftop infinity pool and bar, friendly staff, decent breakfast. Definitely recommend and I'd come back.
Stayed 1 night in Nov 2022

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Service and property was Excellent!
Stayed 4 nights in Sep 2022

6/10 Okay

pablo

Disliked: Amenities
Hotel well located. Not recommended for long stays
Stayed 2 nights in Aug 2022