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Hotel Maya del Carmen

2.5 star property
Hotel with free parking, a quick walk to Quinta Avenida

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Maya del Carmen

Outdoor pool
Point of interest
Point of interest
Amaite | In-room safe, individually decorated, blackout drapes
Hatsa-Ha | In-room safe, individually decorated, blackout drapes

Reviews

7.2 out of 10

Good

Popular amenities

  • Housekeeping
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Hatsa-Ha

In-room safe, individually decorated, blackout drapes

Hatsa-Ha

Highlights

Balcony
Yard
Separate dining area
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
TV
  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Habuc

In-room safe, individually decorated, blackout drapes

Habuc

Highlights

Balcony
Yard
Separate dining area
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
TV
  • 57 sq m
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Amaite

Amaite | In-room safe, individually decorated, blackout drapes

Amaite

Highlights

Balcony
Yard
Separate dining area
Individually decorated
Air conditioning
Refrigerator
TV
Ceiling fan
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Mayan Art Hotel 10 Avenue

Pool
Parking included
Free WiFi
Air conditioning
8.2 out of 10, Very Good, (37)
Mayan Art Hotel 10 Avenue

About the neighborhood

Map
Avenida 10 Esq. Calle 40, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 7 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Mamitas Beach - 7 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive
  • Gran Coyote Golf - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Colectivo Mexicano Cervecero - ‬2 min walk
  • ‪Las Hijas de la Tostada - ‬3 min walk
  • ‪Mariskinky - ‬2 min walk
  • ‪La Pista Musical - ‬2 min walk
  • ‪Pescaderia y Cockteleria el Pirata - ‬1 min walk

About this property

Hotel Maya del Carmen

Hotel near Quinta Avenida
Located close to Mamitas Beach and Playa del Carmen Main Beach, Hotel Maya del Carmen provides a terrace and a garden. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-in, and luggage storage
  • Smoke-free premises, barbecue grills, and multilingual staff
Room features
All guestrooms are individually decorated, and include comforts such as air conditioning and separate dining areas, as well as thoughtful touches like safes.
More conveniences in all rooms include:
  • Bathrooms with showers
  • 24-inch TVs with cable channels
  • Private yards, separate dining areas, and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Separate dining area

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 24-inch TV
  • Cable channels

Food and drink

  • Dining room

Outdoor space

  • Balcony
  • Yard

More

  • Access via exterior corridors
  • Individually decorated
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 10

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per stay
  • A tax is imposed by the city: USD 1.96 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 70 per vehicle
  • Late check-out fee: USD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 9 AM to 9 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Carmen Maya
Hotel Maya del Carmen
Maya Carmen
Maya del Carmen
Hotel Maya Carmen Playa del Carmen
Hotel Maya Carmen
Hotel Maya del Carmen Hotel
Hotel Maya del Carmen Playa del Carmen
Hotel Maya del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Hotel Maya del Carmen have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9 AM–9 PM.

Is Hotel Maya del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Maya del Carmen?

Self parking is free at this property.

What time is check-in at Hotel Maya del Carmen?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Maya del Carmen?

Check-out is at 11 AM. Late check-out is available for USD 10 (subject to availability).

Does Hotel Maya del Carmen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 70 per vehicle applies.

Where is Hotel Maya del Carmen located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are also within 3 mi (5 km).

Hotel Maya del Carmen Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 64 out of 265 reviews" "
Rating 8 - Good. 92 out of 265 reviews" "
Rating 6 - Okay. 59 out of 265 reviews" "
Rating 4 - Poor. 26 out of 265 reviews" "
Rating 2 - Terrible. 24 out of 265 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

6.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pasquale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome from the amazing friendly staff to also being so close walking distance to 5th avenue festivities and as well as to the beach. Place was amazing! Tons of restaurants and bars everything is walking distance including a massive grocery store that has literally everything and well priced. Definitely will return. Oscar you da man!
Stayed 9 nights in Jun 2022

6/10 Okay

Vickiana

Traveled with partner
Disliked: Property conditions & facilities
The property was located just a few steps from all shopping and dining so that was great. The property on the other hand needs some repairs, for example the paint was chipping in the bathroom, the drain cover in the shower wasn’t screwed in and that’s just to name a few. But you get what you pay for so you just want a place to lay your head at during your trip this place is good for you since it’s far from luxury.
Stayed 5 nights in Apr 2022

8/10 Good

Noel

Liked: Cleanliness, staff & service
Very nice front desk staff. Largfe parking lot is secure and attached to the property. One block to the action on 5th Ave. Quality about what you would expect for a place that offers very inexpensive options. Large room and terrace.
Stayed 1 night in Mar 2022

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Mayan hotel close to everything
Loved our stay with the location, staff and amenities. Jungle setting with pool was comfortable and lounge chair area to read and relax good. Noisy fridge was difficult to deal with when sleeping at night.
Street great to enjoy cycling
Stayed 23 nights in Feb 2022

6/10 Okay

Jose

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Good size bed, air conditioning, no internet in the room, pool small and not clean. Vey old building.
Stayed 3 nights in Feb 2022

6/10 Okay

eliander

Stayed 2 nights in Jul 2021

10/10 Excellent

Dayren

Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Lindo hotel. Pero muy viejo. Los cuartos se ven descuidados así como las escaleras quw dan acceso los mismos. Buena ubicación!
Stayed 1 night in Jun 2021

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

6/10 Okay

Phil

Traveled with family
Convenient.
Stayed 3 nights in May 2021

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 1 night in May 2021

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
A little pricy
Pros: location, pool area, feeling of seclusion inside property, quiet at night, excellent service at desk. Cons: hard bed, rooms could be updated Would start again
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot
Stayed for a few days in February and would stay again. Place is older, but the courtyard/pool area is great. Right in town, but feels secluded. Great service by the man who checked me in.
Stayed 1 night in Feb 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
I always got cleaning service when requested. I appreciated their promptness and attention to detail.
Stayed 22 nights in Jan 2021

6/10 Okay

Glenroy

Stayed 1 night in Dec 2020

6/10 Okay

Candelario

Really old Hotel from the 80's
The hotel is pretty old, looks like no renovations have been carried on since its construction. TV device is a CRT my god from the 90's!!! Cleanness is fair. The worst of all is the internet, no freaking connection from the rooms, you need to go to the front yard to get a fairly decent signal.
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good pricing and clean nice place nice staff i loved this place
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in May 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Dec 2018

6/10 Okay

Nancy

Disliked: Property conditions & facilities, room comfort
Room needs work. Everything is old. AC too noisy
Stayed 1 night in Nov 2018

8/10 Good

Americo, Anaheim, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Close to stores and La Quinta Avenida
Everything was great except that the AC in my room didn’t work and the technician never arrived to fix it. Also, for the price, they should have a little more than just toast and cereal with coffe or Juice!
Stayed 1 night in Apr 2018

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Mexican style hotel.
Nice place for the money. Nice pool. My suite was huge with a kitchen. Breakfast is bread and cereal.
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Sep 2017