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Hotel Maria Candelaria

3.0 star property
Comfortable hotel, walk to Quinta Avenida

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August 2024

Photo gallery for Hotel Maria Candelaria

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Outdoor pool
Exterior
Superior Room | In-room safe, free WiFi
Property amenity
Reviews
6.6

Popular amenities

  • Room service
    Room serviceRoom service
  • Pool
    PoolPool
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi
  • Housekeeping
    HousekeepingHousekeeping
  • 24/7 front desk
    24/7 front desk24/7 front desk

Explore the area

Map
10 Av. Nte s/n Entre Calle 10 nte y, calle 10 Nte Bis Col. Centro, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationPlaya del Carmen Main Beach8 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal11 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive

Most relevant reviews

ExperimentalCarousel

6/10 Okay

Property was very dated. Didn't have water for part of our stay. My room was clean, but the room I got for my kids sme...
Dec 18, 2018

Room options

View all photos for Superior Room

Superior Room | In-room safe, free WiFi

Superior Room

Highlights

Air conditioning
Refrigerator
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Balcony

Standard Room, Balcony | In-room safe, free WiFi

Standard Room, Balcony

Highlights

Balcony
Air conditioning
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, free WiFi

Standard Room

Highlights

Air conditioning
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Playa del Carmen

Located near the beach, Hotel Maria Candelaria is in Downtown Playa del Carmen, a neighborhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Xaman Ha Aviary and Temazcal Natura are also worth visiting.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Quinta Avenida - 1 min walk
  • Quinta Alegría Shopping Mall - 4 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Mamitas Beach - 10 min walk
  • Playa del Carmen Maritime Terminal - 11 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪El Ranchito de la 10 - ‬1 min walk
  • ‪La Famiglia - ‬1 min walk
  • ‪Mr. Kiwi - ‬1 min walk
  • ‪Magnolias Restaurant - ‬1 min walk
  • ‪Fresco Hábito - ‬1 min walk

About this property

Hotel Maria Candelaria

Hotel near Quinta Avenida
Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Hotel Maria Candelaria provides a terrace, a garden, and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • A roundtrip airport shuttle (surcharge), luggage storage, and tour/ticket assistance
  • Concierge services and a 24-hour front desk
Room features
All guestrooms at Hotel Maria Candelaria feature comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers
  • Cable channels and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • Cable channels

More

  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel Maria Candelaria Playa del Carmen
Hotel Maria Candelaria
Maria Candelaria Playa del Carmen
Hotel Maria Candelaria Riviera Maya/Playa Del Carmen, Mexico
Hotel Maria Candelaria Hotel
Hotel Maria Candelaria Playa del Carmen
Hotel Maria Candelaria Hotel Playa del Carmen

Frequently asked questions

Does Hotel Maria Candelaria have a pool?

Yes, this property has an outdoor pool.

Is Hotel Maria Candelaria pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Maria Candelaria?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Hotel Maria Candelaria?

Check-out is at noon.

Does Hotel Maria Candelaria provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Maria Candelaria located?

Located in Downtown Playa del Carmen, this hotel is steps from 3D Museum of Wonders and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

Hotel Maria Candelaria Reviews

Reviews

6.6
Rating 10 - Excellent. 16 out of 122 reviews" "
Rating 8 - Good. 44 out of 122 reviews" "
Rating 6 - Okay. 36 out of 122 reviews" "
Rating 4 - Poor. 12 out of 122 reviews" "
Rating 2 - Terrible. 14 out of 122 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was very dated. Didn't have water for part of our stay. My room was clean, but the room I got for my kids smelled terrible. The staff is friendly and the location is good.
Stayed 7 nights in Dec 2018

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the Maria Candalaria is an old fading beauty. But it is right near the downtown close to either bus station. The staff are wonderful and very helpful. The air conditioner was loud but kept us cool. My wife recently had back surgery so the pool (1 M deep) helped her with the ability to do low impact exercises.
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
fandkat's stay
You can hear the loud music from the clubs at the back of the hotel. It's in an excellent location. It has a cool pool but lots of families with children use it and it gets dirty. You can use it in the day after the water has been cleaned. Perhaps through no fault of the hotel, the water was often turned off. TV, Wifi and air/con were all good. Beds weren't the best. There was no mattress covers on the beds and so the sheets just slid off everytime you got up. There was a little fridge in the room.
Stayed 5 nights in Jul 2018

8/10 Good

Pablo, Merida Yuc Mex

Liked: Cleanliness, staff & service
Good price
This hotel offers a good place to sleep for good price there is many places to go and eat nearby, in the advertisement tells that the hotel night includes breakfast but is not true
Stayed 1 night in Apr 2018

10/10 Excellent

Lady J, Belize

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to everything
Check in was a breeze. The room was a little outdated but comfortable. The bed was heavenly. One step away from 5th Avenue. Noise pollution at night was minimal. Price was a give away based on location.
Stayed 1 night in Apr 2018

8/10 Good

Carl, Southern U S

Liked: Cleanliness, staff & service
As close as you can get for the $$$
A fun place to stay, friendly staff, close to the beach and almost anything that you need. On the negative side, hot water is unpredictable, no coffee pot. I highly recommend it if you like to travel on the cheap. Oh, great outdoor seating area with wifi. Walmart nearby!!!
Stayed 8 nights in Mar 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice staff, terrible hotel condition
The bathroom was disappointing. The room may have been clean but it was hard to tell with the rundown condition it was in. It was also very loud in this area. Convenient location, however. Super close to beach, shopping, and bus station.
Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very uncomfortable place to stay
The AC was very noisy, loud music from around nightclubs that started from 9 p.m. through 5-6 am. Not able to sleep at all. Ask staff to change rooms and they did not want it even though there were rooms available on the other side of the building.
Stayed 3 nights in Dec 2017

6/10 Okay

Tim, Belize

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, friendly staff
The staff was very courteous and obliging. The only real issue here is something beyond the control of the hotel operator. That is the neighboring bar/disco on the left side of the hotel that starts music around 10pm-2am each night that reverberates throughout the room. If you are young and out at these times this hotel is for you, or if you are a heavy sleeper or drinker you could sleep through it. But if this issue was remedied the hotel would be 5 stars.
Stayed 4 nights in Jul 2017

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Very loud at night
At night there is loud music next door that goes till 5 am. I liked that this Hotel is in the center of the city. But that's about it

4/10 Poor

jehyeong

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bed was uncomfortable. Air condition was working and made so loud sound but not cool at all. Pillow was old and uncofortable. Cotton inside the pillow was dismantled

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs upgrades
If you are young and don't care where you sleep this place is okay for you. It has hard mattresses, very old towels and it's not clean. You also share room with cacaroach. Price was high.

8/10 Good

julian, vancouver

Liked: Cleanliness, room comfort
good price but noisy. I still recommend it.
The room is clean, good price but noisy because of the bar that is close to the hotel.

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

kozlio, Toronto

Liked: Cleanliness, staff & service, room comfort
excellent budget hotel
I wanted a budget hotel which offered vicinity to the beach and 5th ave. the hotel met these basic requirements of mine. air conditioned room. friendly staff. wifi. room service. safe. a few nightclubs are nearby and it can get noisy even at 4 am. was ok for me. would go again. recommended

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location as far as close to everything but..
There is a bar/club next door and the music plays until 5am every night. Rooms are very basic. Great as far as proximity to everything including beach. Staff speak little to no English

2/10 Terrible

from Miami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mia305
Second time I stayed there... Not only they stole money that i had in my luggage while i was out having dinner... I spoke to the manager and obviously he didn't do anything. The room was really dated n dirty... I usually go to Playa del Carmen and this time came back with 0 desire to go back ( be aware of the people that act too friendly they always have a back up plan to take what they can from u...specially if u go to Isla mujeres they rent golf cars n take u to houses with beaches dont live ur belongings unattended ever or with someone that u meet there) be careful! Kala Golf cats rental - Alvaro Burgos is a theft

4/10 Poor

T. D, edmonton. A.B.

Disliked: Staff & service, property conditions & facilities, room comfort
Maria candelaria
This is an older hotel. The pool was a joke. And was across the street from a pub/ club so very loud the music doesn't stop until 6:00am. Hotel staff wasn't courteous we cancelled our reservations after 1 night

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great location , Central to everything! The staff are very accomidating>

6/10 Okay

Adam, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
young couple
Lovely hotel with lovely staff and very close to everything, however if you plan on getting any sleep perhaps try somewhere else. There are quite a few extremely loud, late night bars that play loud music to early hours and one bar that has a live band playing from midnight to 5am EVERY night.

8/10 Good

Verified traveler

Liked: Staff & service
Nice hotel,it's closed to everything!5 stars loc.
The price for the room, it's very fare, the location is fantastic.. A lot o noise at night.. Hotel is in the center of everything ...
The hotel
Beach
Inside the hotel
5th ave

6/10 Okay

Mia305

Liked: Cleanliness, staff & service
The hotel is perfectly located closed to Cocobongos, la quinta ave, like 3 blocks away from the beach and other clubs/ Ado. On the other hand I have to be honest is a lil old-dated but if u just want a place to crash there u go. I stayed in the one that has the balcony and it was like a lil apt. The noise wasn't an issue cz who goes to Playa to sleep?!lol... Front desk people were extremely nice!!!

8/10 Good

Roger, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel!
Booked one night online and decided to stay an extra night! Close to everything in Playa, rooms a little outdated but the price was right and the staff are friendly and I felt very safe in the area!

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Great if you party all night
Simple hotel with great beds and warm shower. Rooms are clean but location is super noisy at night and most aircos seem broke. So a great place to be if you come to Playa to party at night and sleep during the day